Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
344 reviews
5 stars
161
4 stars
93
3 stars
43
2 stars
16
1 star
31
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Service Quality
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in freshness and preparation, with complaints about cold or poorly made items.
Pricing Concerns
Several reviews highlighted concerns about high prices and misleading menu pricing, causing frustration among customers.
Cleanliness and Safety
There were serious concerns raised about cleanliness and food safety practices, with reports of unsanitary conditions.
- TCTrack ChelsDec 9, 20255.0They blew the order AGAIN! Both kids plain ch burgers? Not plain Two sm shakes? One was large(nice way to start a fight as anyone with kids knows). No fries with my meal. Pd almost $35 and got a smart mouthed girl on the phone that hung up when i called and asked them to do better. Last trip I make to the local DQ.
- GGGabrielle GillardOct 31, 20251.0They tried to hand me food that had already been passed off to another customer and then retrieved by an employee that made a mistake. The food should have been immediately remade. I had to request my food be remade since I watched my food be handed off to a table, brought back behind the counter, and then the rest of my food put in the bag with it and handed to me. Not good health and safety practices here. It doesn’t matter if the food is untouched it should have been remade when they realized they made a mistake.
- RWRoss WrightOct 16, 20251.0Prices are absolutely outrageous and the new owners and workers are extremely rude and tried to short change us and then argued that we were wrong. We weren't.
- GHGeorge HannaOct 8, 20255.0To "delight yourself in the Lord" means to find your joy, satisfaction, and ultimate happiness in God, and to make Him the focus of your life. This involves cultivating a deep and abiding love for God, seeking to know Him better through His Word and prayer, and aligning your desires with His will. It's about recognizing His goodness and trusting in His plan for your life, even when circumstances are difficult.
- RARobert AllisonOct 4, 20254.0Was bought out by foreigners. Thought they only did stores and hotels?!? Had to remind them to give me my sundae that was supposed to come with my meal.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Fairfield, IL offer?
It offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, and DQcakes.com ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill in Fairfield?
The restaurant is open daily from 10:00 AM to 8:30 PM.
Is there drive-thru service available at this Dairy Queen location?
Yes, it has drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill in Fairfield provide seating options for families?
Yes, it offers seating including outdoor seating, booster seats, and high chairs, and is family-friendly with restrooms available.
Can I order food ahead online or on mobile at this Dairy Queen?
Yes, you can order ahead via their website and mobile ordering with rewards is also available.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible.
What are some nearby restaurants to Dairy Queen Grill & Chill in Fairfield?
Nearby restaurants include Pizza Hut, McDonald's, Taco Tierra of Fairfield, DiMaggios Pizza and Pasta, and DiMaggio's Pizza in Fairfield.
Are there places to shop near Dairy Queen Grill & Chill in Fairfield?
Yes, nearby shopping options include The Old Mill Fairfield thrift and antique store, E Gardens furniture store, Main Street Shop hardware store, Backyard Furniture & Sheds, and Bunting Farms urban farm and shopping.
Where can I find healthcare services near this Dairy Queen?
Nearby healthcare options include Fairfield Hospital Fairfield Illinois, Fairfield Memorial Hospital, Fairfield Senior Living & Rehabilitation, Christopher Rural Health Planning Corporation, Heartland Women's Healthcare, and Wabash General Hospital - Orthopaedics & Sports Medicine.
What other essential services are located near Dairy Queen Grill & Chill in Fairfield?
Nearby services include automotive repair and dealers like Walt's Auto Sales and AutoZone, insurance agencies such as Doug Aman and Beth Sessions - COUNTRY Financial, and beauty services like Jamie's Massage and Hair Salon and Patti’s Shear Magic.