Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
343 reviews
5 stars
161
4 stars
92
3 stars
43
2 stars
16
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and poor preparation.
Pricing Concerns
Many reviews highlighted that prices are perceived as too high for the quality of food and service received.
Positive Experiences
Despite the negative feedback, several customers praised the food quality, friendly staff, and cleanliness of the restaurant.
Drive-Thru Efficiency
The drive-thru service was noted to be slow at times, but some customers appreciated the quick service during less busy periods.
- GGGabrielle GillardOct 31, 20251.0They tried to hand me food that had already been passed off to another customer and then retrieved by an employee that made a mistake. The food should have been immediately remade. I had to request my food be remade since I watched my food be handed off to a table, brought back behind the counter, and then the rest of my food put in the bag with it and handed to me. Not good health and safety practices here. It doesn’t matter if the food is untouched it should have been remade when they realized they made a mistake.
- RWRoss WrightOct 16, 20251.0Prices are absolutely outrageous and the new owners and workers are extremely rude and tried to short change us and then argued that we were wrong. We weren't.
- GHGeorge HannaOct 8, 20255.0To "delight yourself in the Lord" means to find your joy, satisfaction, and ultimate happiness in God, and to make Him the focus of your life. This involves cultivating a deep and abiding love for God, seeking to know Him better through His Word and prayer, and aligning your desires with His will. It's about recognizing His goodness and trusting in His plan for your life, even when circumstances are difficult.
- RARobert AllisonOct 4, 20254.0Was bought out by foreigners. Thought they only did stores and hotels?!? Had to remind them to give me my sundae that was supposed to come with my meal.
- KRKelly RymerJul 20, 20255.0Orange dream sickle milkshake! Yummy!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Fairfield, IL offer?
It offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, and DQcakes.com ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill in Fairfield?
The restaurant is open daily from 10:00 AM to 8:30 PM.
Is there drive-thru service available at this Dairy Queen location?
Yes, it has drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill in Fairfield provide seating options for families?
Yes, it offers seating including outdoor seating, booster seats, and high chairs, and is family-friendly with restrooms available.
Can I order food ahead online or on mobile at this Dairy Queen?
Yes, you can order ahead via their website and mobile ordering with rewards is also available.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible.
What are some nearby restaurants to Dairy Queen Grill & Chill in Fairfield?
Nearby restaurants include Pizza Hut, McDonald's, Taco Tierra of Fairfield, DiMaggios Pizza and Pasta, and DiMaggio's Pizza in Fairfield.
Are there places to shop near Dairy Queen Grill & Chill in Fairfield?
Yes, nearby shopping options include The Old Mill Fairfield thrift and antique store, E Gardens furniture store, Main Street Shop hardware store, Backyard Furniture & Sheds, and Bunting Farms urban farm and shopping.
Where can I find healthcare services near this Dairy Queen?
Nearby healthcare options include Fairfield Hospital Fairfield Illinois, Fairfield Memorial Hospital, Fairfield Senior Living & Rehabilitation, Christopher Rural Health Planning Corporation, Heartland Women's Healthcare, and Wabash General Hospital - Orthopaedics & Sports Medicine.
What other essential services are located near Dairy Queen Grill & Chill in Fairfield?
Nearby services include automotive repair and dealers like Walt's Auto Sales and AutoZone, insurance agencies such as Doug Aman and Beth Sessions - COUNTRY Financial, and beauty services like Jamie's Massage and Hair Salon and Patti’s Shear Magic.