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Dairy Queen Grill & Chill

4.0
(347 reviews)
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Business Details

1204 W Main St, Fairfield, IL
62837-2326, United States
(618) 842-9700
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1204 W Main St, Fairfield, IL
62837-2326, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

4.0
347 reviews
5 stars
163
4 stars
93
3 stars
43
2 stars
16
1 star
32
  • CA
    Cale Aronson
    Apr 5, 2026
    1.0
    When ordering they didn't give us 2 full chicken strip dinners after driving 15 miles each way for it. My son returned to find only his order. We called and after explaining everything the girl asked what we'd like them to do about it. We suggested making one free then was placed on hold. When she came back stated there was nothing they could do. She had no interest in helping.
  • TG
    Theresa Girouard
    Jan 13, 2026
    5.0
    When the GM isn’t working I would HIGHLY ADVISE finding another place to eat! Disrespectful teenagers with ZERO work ethic and complete disregard of professionalism and inability to provide adequate customer service to customers.
  • TC
    Track Chels
    Dec 9, 2025
    5.0
    They blew the order AGAIN! Both kids plain ch burgers? Not plain Two sm shakes? One was large(nice way to start a fight as anyone with kids knows). No fries with my meal. Pd almost $35 and got a smart mouthed girl on the phone that hung up when i called and asked them to do better. Last trip I make to the local DQ.
  • GG
    Gabrielle Gillard
    Oct 31, 2025
    1.0
    They tried to hand me food that had already been passed off to another customer and then retrieved by an employee that made a mistake. The food should have been immediately remade. I had to request my food be remade since I watched my food be handed off to a table, brought back behind the counter, and then the rest of my food put in the bag with it and handed to me. Not good health and safety practices here. It doesn’t matter if the food is untouched it should have been remade when they realized they made a mistake.
  • RW
    Ross Wright
    Oct 16, 2025
    1.0
    Prices are absolutely outrageous and the new owners and workers are extremely rude and tried to short change us and then argued that we were wrong. We weren't. Tried going back a second time. They were out of more products than they had and the kitchen area is absolutely disgusting. This is officially my last time giving them my business.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Fairfield, IL offer?

It offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, and DQcakes.com ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Fairfield?

The restaurant is open daily from 10:00 AM to 8:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
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