Customer experiences with staff vary widely, with some praising friendly service while others report rudeness and mistakes in orders.
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received old or incorrect items.
Cleanliness
The establishment is generally noted for being clean, but there are concerns about hygiene practices among staff.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru service.
Pricing
Some customers feel that prices are high for the quality and quantity of food received.
RC
Rod Chamness
Nov 14, 2025
1.0
Hands down the worst DQ I’ve ever been to! Got a couple of cheese burgers so cold that the cheese wasn’t even close to being melted. Just sitting on top of the burger. I’m never going to go there again!! Can’t believe that they’re going to have another one in Chenoa!
DS
Denise Steidinger
Nov 4, 2025
5.0
Dairy Queen is the best in Fairbury. I used to work there when I was in high school, and it has had a major remodel/upgrade since then. Delicious food and friendly staff!
CE
Carol Eckhart
Nov 1, 2025
2.0
Staff not friendly toast in four piece chicken strips hard need to get friendly people would help people come back
NW
Nancy Wilson
Aug 29, 2025
5.0
Clean and friendly as expected.
TS
Tristan Studebaker
Aug 19, 2025
1.0
They almost never get your order right at the Fairbury Illinois location. Just today I went in and got 2 chicken strip baskets, WITH gravy. And a chillie cheese dog. I asked for 2 cheeseburgers, plain. They thought I said 4. And they were not plain No gravy, no chillie cheese dog. I live about 20 minutes away, I opened my food and was disappointed by the dry sad display they had left me with. This isn’t even the first time this has happened. Do better.
What are the regular operating hours for Dairy Queen Grill & Chill in Fairbury?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Are there any special holiday hours or closures for Dairy Queen Grill & Chill?
Yes, the business is closed on November 27, 2025, and December 25, 2025. It also has reduced hours on December 7, 24, and 31, 2025, and July 4, 2026, opening from 10:00 AM to 4:00 PM or 3:00 PM depending on the day.
Does Dairy Queen Grill & Chill in Fairbury offer drive-thru service?
Yes, the location includes a drive-thru service for convenient ordering and pickup.
Is there seating available at Dairy Queen Grill & Chill in Fairbury?
Yes, both indoor seating and outdoor seating are available, including high chairs and booster seats for families.
Is the Dairy Queen Grill & Chill in Fairbury family-friendly and accessible?
Yes, the restaurant welcomes families and children, provides booster seats and high chairs, is wheelchair accessible, and has restrooms.
Can I order food online for pickup at Dairy Queen Grill & Chill in Fairbury?
Yes, you can place your order online through their official website's ordering platform for pickup.
How can I find Dairy Queen Grill & Chill in Fairbury?
It is located at 411 W Oak St, Fairbury, IL 61739-1442, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Fairbury?
Nearby you can visit The Exchange Network ATM, Fairbury Pharmacy for your medical needs, and Circle K for convenience items and coffee.
Are there convenient stores near Dairy Queen Grill & Chill where I can shop or refuel?
Yes, nearby convenience stores include Circle K and Super Pantry, both offering gas, snacks, and other essentials.
Is there a pizza restaurant close to Dairy Queen Grill & Chill if I want other dining options?
Yes, Monical's Pizza, an Italian and pizza restaurant, is located nearby for alternative dining choices.