Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
323 reviews
5 stars
182
4 stars
77
3 stars
35
2 stars
10
1 star
19
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers enjoying fresh and hot meals while others reported cold or poorly prepared items.
Service Issues
Frequent complaints about incorrect orders and slow service, with some staff members described as unfriendly or unprofessional.
Cleanliness
Generally positive remarks about cleanliness, but some reviews highlighted concerns about hygiene practices among staff.
Customer Experience
Varied experiences with customer service; some praised friendly staff while others reported negative interactions.
Value for Money
Concerns about high prices and perceived value, with some customers feeling that the quality did not match the cost.
- RCRod ChamnessNov 14, 20251.0Hands down the worst DQ I’ve ever been to! Got a couple of cheese burgers so cold that the cheese wasn’t even close to being melted. Just sitting on top of the burger. I’m never going to go there again!! Can’t believe that they’re going to have another one in Chenoa!
- CECarol EckhartNov 1, 20252.0Staff not friendly toast in four piece chicken strips hard need to get friendly people would help people come back
- NWNancy WilsonAug 29, 20255.0Clean and friendly as expected.
- TSTristan StudebakerAug 19, 20251.0They almost never get your order right at the Fairbury Illinois location. Just today I went in and got 2 chicken strip baskets, WITH gravy. And a chillie cheese dog. I asked for 2 cheeseburgers, plain. They thought I said 4. And they were not plain No gravy, no chillie cheese dog. I live about 20 minutes away, I opened my food and was disappointed by the dry sad display they had left me with. This isn’t even the first time this has happened. Do better.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Fairbury offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the regular operating hours for Dairy Queen Grill & Chill in Fairbury?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Are there any special holiday hours or closures for Dairy Queen Grill & Chill?
Yes, the business is closed on November 27, 2025, and December 25, 2025. It also has reduced hours on December 7, 24, and 31, 2025, and July 4, 2026, opening from 10:00 AM to 4:00 PM or 3:00 PM depending on the day.
Does Dairy Queen Grill & Chill in Fairbury offer drive-thru service?
Yes, the location includes a drive-thru service for convenient ordering and pickup.
Is there seating available at Dairy Queen Grill & Chill in Fairbury?
Yes, both indoor seating and outdoor seating are available, including high chairs and booster seats for families.
Is the Dairy Queen Grill & Chill in Fairbury family-friendly and accessible?
Yes, the restaurant welcomes families and children, provides booster seats and high chairs, is wheelchair accessible, and has restrooms.
Can I order food online for pickup at Dairy Queen Grill & Chill in Fairbury?
Yes, you can place your order online through their official website's ordering platform for pickup.
How can I find Dairy Queen Grill & Chill in Fairbury?
It is located at 411 W Oak St, Fairbury, IL 61739-1442, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Fairbury?
Nearby you can visit The Exchange Network ATM, Fairbury Pharmacy for your medical needs, and Circle K for convenience items and coffee.
Are there convenient stores near Dairy Queen Grill & Chill where I can shop or refuel?
Yes, nearby convenience stores include Circle K and Super Pantry, both offering gas, snacks, and other essentials.
Is there a pizza restaurant close to Dairy Queen Grill & Chill if I want other dining options?
Yes, Monical's Pizza, an Italian and pizza restaurant, is located nearby for alternative dining choices.