Brand Certified

Dairy Queen Grill & Chill

4.2

(326 reviews)

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Business Details

411 W Oak St, Fairbury, IL

61739-1442, United States

(815) 692-3728

https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

Drive-throughAvailable
[Free/Paid] wi-fiNot available
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dairy Queen Grill & Chill

411 W Oak St, Fairbury, IL

61739-1442, United States

Get Directions

Hours

Monday10:00 AM - 10:00 PM

Tuesday10:00 AM - 10:00 PM

Wednesday10:00 AM - 10:00 PM

Thursday10:00 AM - 10:00 PM

Friday10:00 AM - 10:00 PM

Saturday10:00 AM - 10:00 PM

Sunday10:00 AM - 10:00 PM

2026-04-05Closed

2026-07-0410:00 AM - 4:00 PM

Reviews

4.2

326 reviews

5 stars

184

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and attentive staff, while others reported rude behavior and mistakes with orders.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others received cold or improperly prepared items.

Cleanliness

Several reviews highlighted cleanliness and a pleasant dining environment, although there were also complaints about unsanitary practices by staff.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a recurring issue with order accuracy.

Pricing

Customers noted that prices were perceived as high, especially in relation to the quality and quantity of food received.

BB
bobby bennett
Feb 10, 2026
5.0
Best experience.
EH
Eric Hepner
Jan 19, 2026
5.0
Friendly and accurate
RC
Rod Chamness
Nov 14, 2025
1.0
Hands down the worst DQ I’ve ever been to! Got a couple of cheese burgers so cold that the cheese wasn’t even close to being melted. Just sitting on top of the burger. I’m never going to go there again!! Can’t believe that they’re going to have another one in Chenoa!
CE
Carol Eckhart
Nov 1, 2025
2.0
Staff not friendly toast in four piece chicken strips hard need to get friendly people would help people come back
NC
Nick Cf
Mar 9, 2019
1.0
Extremely slow service, when receive order two of three basic ice cream dishes are incorrect, lady becomes extremely rude and hostile when asked to make order correct. very unprofessional establishment now a days. Not very good place since new owners.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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