Dairy Queen Grill & Chill

4.2
323 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
411 W Oak St, Fairbury, IL
61739-1442, United States

Hours

Reviews

4.2
323 reviews
5 stars
182
4 stars
77
3 stars
35
2 stars
10
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff vary widely, with some praising friendly service while others report rudeness and mistakes in orders.

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received old or incorrect items.

Cleanliness

The establishment is generally noted for being clean, but there are concerns about hygiene practices among staff.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru service.

Pricing

Some customers feel that prices are high for the quality and quantity of food received.
  • RC
    Rod Chamness
    Nov 14, 2025
    1.0
    Hands down the worst DQ I’ve ever been to! Got a couple of cheese burgers so cold that the cheese wasn’t even close to being melted. Just sitting on top of the burger. I’m never going to go there again!! Can’t believe that they’re going to have another one in Chenoa!
  • DS
    Denise Steidinger
    Nov 4, 2025
    5.0
    Dairy Queen is the best in Fairbury. I used to work there when I was in high school, and it has had a major remodel/upgrade since then. Delicious food and friendly staff!
  • CE
    Carol Eckhart
    Nov 1, 2025
    2.0
    Staff not friendly toast in four piece chicken strips hard need to get friendly people would help people come back
  • NW
    Nancy Wilson
    Aug 29, 2025
    5.0
    Clean and friendly as expected.
  • TS
    Tristan Studebaker
    Aug 19, 2025
    1.0
    They almost never get your order right at the Fairbury Illinois location. Just today I went in and got 2 chicken strip baskets, WITH gravy. And a chillie cheese dog. I asked for 2 cheeseburgers, plain. They thought I said 4. And they were not plain No gravy, no chillie cheese dog. I live about 20 minutes away, I opened my food and was disappointed by the dry sad display they had left me with. This isn’t even the first time this has happened. Do better.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Fairbury offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the regular operating hours for Dairy Queen Grill & Chill in Fairbury?

The restaurant is open daily from 10:00 AM to 10:00 PM.