McDonald's

3.2
1309 reviews
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Business Details

8715 S Kedzie, Evergreen Park, IL
60805, United States
(708) 424-7824
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8715 S Kedzie, Evergreen Park, IL
60805, United States

Hours

Reviews

3.2
1,309 reviews
5 stars
390
4 stars
251
3 stars
244
2 stars
142
1 star
282

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, bathrooms, and overall messiness in the establishment.

Food Quality

Inconsistent food quality was noted, with complaints about cold, stale, or improperly prepared items.

Staffing Issues

Many customers mentioned that the location is often understaffed, leading to slow service and increased frustration.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and efficiency during busy times.
  • DC
    DeJon Collins
    Nov 10, 2025
    1.0
    RETRAIN YOUR NIGHT SHIFT CREW… SHOULD NOT BE YELLING AT CUSTOMERS BEFORE THEY EVEN PULL IP TO THE DRIVE THRU WITH A DISRESPECTFUL TONE. THEY NEED TO DO BETTER.
  • YC
    Yolanda Calhoun
    Oct 16, 2025
    1.0
    This place is horrible the 1st tine i went there i encountered a problem with a team member i dont know if he thought he was saucy santana or wat but he had a terrible attitude so i decided to try it again "dont know why " but i did and this time i ordered a quater pounder the meat wasnt hot the cheese wasnt melted and my burgee was chopped up in the middle like it fell apart and they tried to put it back together like a puzzle and the manager had the nerve to tell me she was refunding my money only for the burger and fries no u not u gonna refund all of my money yall messed up i didnt i will never go back here again #angrycustomer
  • YY
    Yowza
    Sep 28, 2025
    3.0
    Upcharges on most things e.g. sugar in coffee 50 cents. Quality inconsistent.
  • TS
    Trina Smith
    Sep 9, 2025
    2.0
    The Establishment is always understaffed very long wait rude workers just awful.
  • TH
    Tiffany Henderson
    Sep 3, 2025
    5.0
    Good job yall! Food was very hot and fresh Followed all directions . Very sweet girl at window! Had new milkshake! Sept 3rd, 2025 5:30pm!
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Evergreen Park, IL?

McDonald's in Evergreen Park, IL, is open daily from 5:00 AM to 9:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru at McDonald's in Evergreen Park is open every day from 5:00 AM until midnight.