Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of friendly and rude service, with several customers reporting disrespectful interactions with staff.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of complaints.
Food Quality
Several reviews mentioned food being served cold, stale, or unsatisfactory, with specific complaints about hair in food and poorly prepared items.
Cleanliness
While some customers noted cleanliness in the restaurant, others pointed out issues such as dirty tables and lack of supplies in the bathroom.
Speed of Service
The drive-thru service was often described as fast, but in-store service was criticized for being slow and inattentive.
AJ
A Jones
Feb 21, 2026
5.0
Very friendly staff
NC
NL Collins
Nov 14, 2025
4.0
Quiet time of day. Clean with no bad odor. The McRib was dry and the bun was hard for both meals we purchased. Staff was busy with drive thru.
KC
kathy cunningham
Sep 19, 2025
1.0
Went through drive thru on Tuesday 9/16/25 ordered 2 cheese burgers small fries large fries 4 pies 1 large sprite. Young lady ask me if I wanted a receipt i told her no. When i get to the next window after waiting behind the customer in of me for about 5min. I pulled up the young lady hands me the worng order I said to her that's not what I order. A manager came to the window very rude accuse me of lying about my order. Im a diabetic Needed to eat. They both left the window. The young lady came back.Try to hand me another order.That was not mine. I parked and went inside. I asked for the manager.
This.
Manager was so rude. She came back to the counter. Said to me in a very rude and dis respecting way. She was working on my order. She didn't say I apologize For your inconvenience. Or anything.
am disabled and I'm a diabetic. I told her if I lied about my order. The first 2 orders she tried to give me I would have taken. Had to eat my blood sugar was low. the pie that I bite into had hair in it. I don't live in the area was visiting. But this McDonald's I would not visit again. Be very careful how you treat people no matter how they look. Food safety wear hair nets.
What are the regular operating hours of McDonald's in Evergreen Park, IL?
McDonald's in Evergreen Park, IL is open daily from 5:00 AM to midnight.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 9156 S Western Ave has a drive-thru open daily from 5:00 AM to midnight.
Can I order McDonald's delivery from this location, and what are the delivery hours?
Yes, delivery is available from 6:00 AM to 11:45 PM every day. You can order online via their delivery URL or the McDonald's App.
What types of pickup and delivery services does this McDonald's provide?
This location provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is available at the McDonald's on 9156 S Western Ave.
How can I earn rewards and get free food at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food. More information is available via their featured message URL.
What nearby places can I visit before or after my meal at McDonald's in Evergreen Park?
Nearby places include Krispy Kreme for donuts and bakery items, The Original Rainbow Cone for ice cream, and O'Kelly's Bakery and Gourmet for additional cafe and bakery selections.
Are there any automotive services close to this McDonald's?
Yes, nearby automotive services include Auto Glass 29, O'Reilly Auto Parts, Evergreen Kia, and Wright Auto Center, making it convenient if you need car repairs while grabbing a meal.
Can I shop for clothing stores near this McDonald's?
Yes, close by you can visit DXL Big and Tall and Lane Bryant for men's and women's clothing respectively, ideal for combining errands with your McDonald's visit.
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