Krispy Kreme

4.1
1955 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Evergreen Park.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
9150 S Western Ave, Evergreen Park, IL
60805, United States

Hours

Reviews

4.1
1,955 reviews
5 stars
1,197
4 stars
331
3 stars
155
2 stars
63
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses to complaints.

Product Quality

While many customers praised the freshness and taste of the donuts, there were complaints about receiving cold or stale products and incorrect orders.

Cleanliness

The store was generally noted for its cleanliness and welcoming atmosphere, although some reviews mentioned issues with the condition of the bathrooms.

Order Fulfillment

Several customers expressed frustration over orders not being fulfilled correctly, including missing items and unavailability of specific donuts.
  • VK
    Vania Karbajal
    2 days ago
    1.0
    The donuts taste really bad, they have a grassy flavor and are difficult to eat.
  • MC
    Monte Cristo
    2 days ago
    1.0
    Business is closed during business hours. That's the first thing that's wrong. The entire staff is completely rude and unprofessional. That's the second problem that's wrong, didn't have the order ready and questioned me about the order. That's the third thing that's wrong. I'm gonna stop right here because 3 strikes, and you're out close this restaurant down. They don't know what they're doing, and they don't know how to effectively communicate with people.
  • RB
    Redronnie Balofama
    3 days ago
    1.0
    These workers avoided customers (no greeting, hiding playing games in the back) Then said "we have no ring donuts" Had plenty of donuts AND attitude. I know everyone has bad days but they were miserable and rude.
  • JL
    Jacqueline Luis
    Dec 31, 2025
    1.0
    This location needs better customer service, the workers here are horrible, they work with AirPods on and when you talk to them they ignore you. I placed an order online for pickup, placed order on 12/30 for pickup on 12/31 at 4pm and when I got there, they didn’t have my order ( no donuts ) my order was paid for and no order. They don’t refund your money there at the store, you have to call corporate wich i did and the girl who answered ( Michelle ) didn’t know how long it will take, to get my money back. She wasn’t able to even tell me if will take 48 or 72 hrs. This isn’t the first time, I have an issue at this location, I won’t be coming back.
  • DR
    Do Rightly
    Dec 9, 2025
    5.0
    This Oak Lawn Location on Western Avenue has only one person working the front counter and the drive through and the pick up delivery orders, so it takes a while to get an order fulfilled, and I was only 1 of two inside. I went in to get one of the adorable Santa Bismarck's but then I saw they sell ghirardelli chocolate in their hot chocolate so, as adorable as the Santa doughnut is, I left with a hot chocolate and a cinnamon roll and one of the new cinnamon apple filled bismarcks. You must go in between, I think it's 7 and 9 in the morning and maybe one other time in the afternoon, to watch the doughnuts fall off the conveyor belt and get flipped over and then to see all the sugar glaze that gets dumped on the donut, it's really a sight to see and will bring you a great smile on your face.

Frequently Asked Questions About Krispy Kreme

What are the regular store hours for Krispy Kreme in Evergreen Park?

Krispy Kreme Evergreen Park is open daily from 6:00 AM to 10:00 PM.

When can I get delivery service from Krispy Kreme in Evergreen Park?

Delivery is available every day from 6:15 AM to 9:45 PM.