Many customers reported consistently poor customer service, with rude staff and long wait times.
Cleanliness
Numerous reviews highlighted the restaurant's lack of cleanliness, with dirty dining areas and unsanitary conditions.
Food Quality
Customers frequently complained about the food being cold, poorly prepared, or lacking flavor, with many items often out of stock.
Management Issues
Several reviews pointed to poor management and organization, leading to frequent ingredient shortages and operational inefficiencies.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with food quality and service.
DH
Dani H
2 days ago
5.0
I have had a range of experiences at this Chipotle, however today was excellent. Joshua is an asset to the location and the company. He was attentive, making sure to explain the menu to my 6 and 9 year old nephews, and he was efficient. He is a master class in customer service. Thank you, Joshua!
CA
Catherine Ayala
Nov 15, 2025
5.0
I have been ordering through DoorDash and mobiles from the location on 111th and Cicero for three years because it’s close to me. The chips are never crunchy and the food is hit or miss, there are a few good people there. I wish I knew the name of the guy behind the counter that always greets and is great, I never have issues when he’s there. Honestly I thought chipotle fell off and had accepted it but wow am I glad I placed a DoorDash at this location accidentally! The food is amazing and the chips are on point! The food is proportioned in a way that lets the food shine! Kudos to the team here, from a real foodie! It’s so good I stopped eating to leave a review!
JK
James Kaiman
Nov 12, 2025
1.0
Do not go here after 5 pm, they’re almost always out of 50% of their ingredients. Shut this place down already
JR
jack Rohan
Nov 3, 2025
1.0
Consistently bad frustrating customer service. Pickup orders take longer than scheduled and this location is unusually dirty.
Food is good
The patio is nice otherwise I wouldn’t come back
ES
Eric Saenz
Oct 24, 2025
1.0
Not clean. Food preparation is very poorly done And many of the employees appear to have no idea what they are doing. I’m not that surprised because the majority of Chipotle’s Have become terrible, but this one is especially dirty, Very poor service, And the staff line cannot maintain stocking of anything so you are in for a long wait for a very disappointing meal
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 3259 W 95th Street in Evergreen Park, IL?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Evergreen Park?
It is located at 3259 W 95th Street, Evergreen Park, IL 60805, USA.
How can I contact Chipotle Mexican Grill at this location?
You can call them at +1 464-227-2004 or email at IL.4839.EvergreenPark@chipotle.com.
Can I order food online from Chipotle Mexican Grill in Evergreen Park?
Yes, you can order online at https://order.chipotle.com/
Does Chipotle Mexican Grill have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/200421066495412 and a Twitter handle @ChipotleTweets.
What type of cuisine and services does Chipotle Mexican Grill offer?
They offer Mexican cuisine, functioning as a Mexican restaurant, fast food restaurant, and caterer.
Are there other fast food options near Chipotle Mexican Grill at 3259 W 95th Street?
Yes, nearby fast food restaurants include Pappys and Pappy's, offering American and fast food options.
What nearby services can I use along with my visit to Chipotle?
Nearby you can find Park Cleaners for laundry services and Evergreen Park Appliance Repair for building supplies.
Are there any wellness or medical facilities close to Chipotle Mexican Grill?
Yes, nearby health-related places include screenings4u (a medical center and walk-in clinic), Erin The Healer (holistic life coach), and The Center for Self-Actualization (counseling and yoga studio).
What nearby businesses could I visit for shopping or personal care near Chipotle?
Nearby options include Wolf's Bakery for baked goods, Love Couture Fashions for clothing, Anglo American Optical for eyewear, Pink Ribbon Skin Care spa, and Joe's Evergreen Barber Shop for grooming services.