Chipotle Mexican Grill

2.2
292 reviews

About

Mexican Restaurant

Location

Chipotle Mexican Grill
3259 W 95th Street, Evergreen Park, IL
60805, United States

Hours

Reviews

2.2
292 reviews
5 stars
63
4 stars
16
3 stars
14
2 stars
13
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported consistently poor customer service, with rude staff and long wait times.

Cleanliness

Numerous reviews highlighted the restaurant's lack of cleanliness, with dirty dining areas and unsanitary conditions.

Food Quality

Customers frequently complained about the food being cold, poorly prepared, or lacking flavor, with many items often out of stock.

Management Issues

Several reviews pointed to poor management and organization, leading to frequent ingredient shortages and operational inefficiencies.

Mixed Experiences

While many reviews were negative, a few customers did report positive experiences with food quality and service.
  • DH
    Dani H
    2 days ago
    5.0
    I have had a range of experiences at this Chipotle, however today was excellent. Joshua is an asset to the location and the company. He was attentive, making sure to explain the menu to my 6 and 9 year old nephews, and he was efficient. He is a master class in customer service. Thank you, Joshua!
  • CA
    Catherine Ayala
    Nov 15, 2025
    5.0
    I have been ordering through DoorDash and mobiles from the location on 111th and Cicero for three years because it’s close to me. The chips are never crunchy and the food is hit or miss, there are a few good people there. I wish I knew the name of the guy behind the counter that always greets and is great, I never have issues when he’s there. Honestly I thought chipotle fell off and had accepted it but wow am I glad I placed a DoorDash at this location accidentally! The food is amazing and the chips are on point! The food is proportioned in a way that lets the food shine! Kudos to the team here, from a real foodie! It’s so good I stopped eating to leave a review!
  • JK
    James Kaiman
    Nov 12, 2025
    1.0
    Do not go here after 5 pm, they’re almost always out of 50% of their ingredients. Shut this place down already
  • JR
    jack Rohan
    Nov 3, 2025
    1.0
    Consistently bad frustrating customer service. Pickup orders take longer than scheduled and this location is unusually dirty. Food is good The patio is nice otherwise I wouldn’t come back
  • ES
    Eric Saenz
    Oct 24, 2025
    1.0
    Not clean. Food preparation is very poorly done And many of the employees appear to have no idea what they are doing. I’m not that surprised because the majority of Chipotle’s Have become terrible, but this one is especially dirty, Very poor service, And the staff line cannot maintain stocking of anything so you are in for a long wait for a very disappointing meal

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 3259 W 95th Street in Evergreen Park, IL?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Evergreen Park?

It is located at 3259 W 95th Street, Evergreen Park, IL 60805, USA.