Many customers reported rude and unprofessional staff, with several instances of poor service and lack of urgency.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, undercooked, or poorly prepared items, as well as missing ingredients.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions in the dining area and food preparation areas.
Stock Issues
Customers consistently noted that the location was often out of key ingredients, leading to frustration and dissatisfaction.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and lack of organization, contributing to a negative customer experience.
RW
Rhonda Warren
4 days ago
1.0
The place is nasty need to be shut down
CC
Chilesia Chavous
Jan 2, 2026
1.0
Claim they was taking any orders after I stiff there for like 3 mins. A worker got up from the lobby then proceeded to the back and someone yelled out. We can’t take any orders right now. The system is down. Also there is plastic in the carnitas. Chipotle use to be one of the best fresh food places there was and establishments which these poor workers are running them in the ground. Do better guys.
SS
Sabrine Said
Dec 31, 2025
1.0
Extremely rude and disrespectful. I wouldn’t ever come to this Chipotle again. The server was nasty and unprofessional and had zero customer service skills.
JM
Joselyn Martinez
Dec 27, 2025
2.0
Looks a MESS not how my bowl usually looks like why is the lettuce in the middle and the corn and salsa on top ? It does not look appealing at all . I never had a chipotle bowl that has looked like this regardless of how many topping are on there. i drove 20 mins for this slop? Service was good tho I guess .
SD
Sarah Decker
Dec 13, 2025
2.0
Quite possibly the worst experience. The poor employees are shorthanded and their restaurant is in terrible condition. This place hasn't been here for long and it's so run down. Two weekends until Christmas, a mile from the Plaza, and this is the best you got?
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 3259 W 95th Street in Evergreen Park, IL?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Evergreen Park?
It is located at 3259 W 95th Street, Evergreen Park, IL 60805, USA.
How can I contact Chipotle Mexican Grill at this location?
You can call them at +1 464-227-2004 or email at IL.4839.EvergreenPark@chipotle.com.
Can I order food online from Chipotle Mexican Grill in Evergreen Park?
Yes, you can order online at https://order.chipotle.com/
Does Chipotle Mexican Grill have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/200421066495412 and a Twitter handle @ChipotleTweets.
What type of cuisine and services does Chipotle Mexican Grill offer?
They offer Mexican cuisine, functioning as a Mexican restaurant, fast food restaurant, and caterer.
Are there other fast food options near Chipotle Mexican Grill at 3259 W 95th Street?
Yes, nearby fast food restaurants include Pappys and Pappy's, offering American and fast food options.
What nearby services can I use along with my visit to Chipotle?
Nearby you can find Park Cleaners for laundry services and Evergreen Park Appliance Repair for building supplies.
Are there any wellness or medical facilities close to Chipotle Mexican Grill?
Yes, nearby health-related places include screenings4u (a medical center and walk-in clinic), Erin The Healer (holistic life coach), and The Center for Self-Actualization (counseling and yoga studio).
What nearby businesses could I visit for shopping or personal care near Chipotle?
Nearby options include Wolf's Bakery for baked goods, Love Couture Fashions for clothing, Anglo American Optical for eyewear, Pink Ribbon Skin Care spa, and Joe's Evergreen Barber Shop for grooming services.