Numerous customers reported poor and rude service, particularly from younger staff and management, leading to negative dining experiences.
Food Quality
While some customers praised the food, others noted inconsistencies in quality, including undercooked items and high prices for the portion sizes.
Customer Treatment
Several reviews highlighted disrespectful treatment towards seniors and minority customers, raising concerns about the establishment's inclusivity and professionalism.
Positive Experiences
Despite the negative feedback, many customers enjoyed the food and atmosphere, particularly praising specific dishes and the friendliness of some staff members.
Pricing Concerns
Customers expressed frustration over unexpected charges and rising prices, which detracted from their overall experience.
VA
Victoria Aladeokin
Nov 10, 2025
5.0
Food was incredible!
BH
BILL HANEY
Oct 31, 2025
5.0
Great little café has everything. Everyone is friendly there and the food is great. I had the veggie skillet and it was more than enough. See you soon!!!
VP
Vic Pastor
Oct 9, 2025
1.0
**Terrible Experience at Bialy’s Café – Disrespectful to Seniors**
I recently had one of the worst dining experiences of my life at Bialy’s Café on 95th and California. After the incident, I looked up reviews and found that many others have had similar issues. It’s clear this restaurant has a troubling pattern of unprofessional behavior and mistreatment of customers.
I brought my elderly mother there after a doctor’s appointment. As a senior myself, I was shocked by how we were treated. When I went to pay, I noticed I’d been charged for lemon slices in my water—something most restaurants offer for free. I politely suggested they notify customers of the charge. The waitress snapped that it was on the menu. When I clarified I was simply offering feedback, she called me “rude” to my face.
Things quickly escalated. A verbal argument broke out between me, the waitress, and the cashier. At one point, the cashier threw my receipt onto my purse—completely uncalled for. When I said I wouldn’t be returning, one of them said, “We don’t need you here anyway.”
They then began laughing, speaking in Spanish, and mocking me openly. I asked to speak to the manager or owner and was told he “doesn’t speak English.” I was stunned.
This wasn’t just bad service—it was blatant hostility, especially toward seniors. Bialy’s falsely markets itself as “family friendly,” but based on my experience and many reviews, it’s anything but.
I wish I could rate this restaurant with no stars, that’s just how bad our experience was.
I’m seriously considering filing a complaint for false advertising, and I encourage others to think twice before dining here. Bialy’s Café is not welcoming, not professional, and not trustworthy. I do **not** recommend it. Who owns Bialy’s Cafe?
BEWARE!
NK
Night King
Oct 3, 2025
5.0
Great food and atmosphere
GP
G P
Sep 26, 2025
1.0
The food is great, been coming here for over 12 years but lately the customer service has gone downhill, specially with the younger waitresses, no signage, nothing posted on their menu either, you now get charged an automatic gratuity charge when your total is above a certain dollar amount, since tip is already being charged they deliver horrible service, which is very unfortunate since this was our go to breakfast place because of the service, food and reasonable prices, but not anymore. Train your employees better and be transparent about charges for extra items, gratuity, etc.
What are the regular business hours for Bialy's Cafe?
Bialy's Cafe is open from 6:00 AM to 3:30 PM Monday through Saturday, and from 6:00 AM to 2:30 PM on Sundays.
Does Bialy's Cafe offer delivery and pickup services?
Yes, Bialy's Cafe offers both in-store pickup and delivery services.
Where is Bialy's Cafe located?
Bialy's Cafe is located at 2801 95th St, Evergreen Park, IL 60805, USA.
What types of cuisine does Bialy's Cafe serve?
Bialy's Cafe serves a variety of cuisines including American, Mexican, breakfast, brunch, sandwich, taco, pancake options, and vegetarian dishes.
How can I view the menu and place an order at Bialy's Cafe?
You can view the menu and place an order online at https://bialyscafe.com/menu.
What is the price range of Bialy's Cafe?
Bialy's Cafe falls into a moderate price range, labeled as 'TWO'.
Which cities does Bialy's Cafe deliver to?
Bialy's Cafe delivers to multiple cities including Evergreen Park, Oak Lawn, Hometown, Merrionette Park, Burbank, Calumet Park, Alsip, Blue Island, Chicago Ridge, Beverly, Robbins, Worth, Crestwood, Mount Greenwood, Bridgeview, Riverdale, Washington Heights, Bedford Park, Dixmoor, and Posen, Illinois.
What nearby places can I visit around Bialy's Cafe?
Nearby places around Bialy's Cafe include Allaur hair salon and beauty salon, Family Dental Care - Evergreen Park, U.S. Bank ATM, Rosangela's Pizza, and 7-Eleven convenience store and coffee shop.
Are there any healthcare facilities near Bialy's Cafe?
Yes, nearby healthcare facilities include OSF Little Company of Mary Medical Center, OSF Occupational Health, OSF Rehabilitation, Family Dental Care - Evergreen Park, and several specialized doctors and surgeons.
Can I combine a visit to Bialy's Cafe with other local attractions?
Certainly! You can enjoy a meal at Bialy's Cafe and then visit nearby places like The Little Gym of Evergreen Park for fitness or Evergreen Social for dining and drinks.