At Papa Johns Pizza in Evanston, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Evanston pizza for any occasion. Call us for pizza delivery in Evanston or stop by 1743 BENSON AVENUE for carryout to order the best pizza in Evanston, along with breadsticks, wings, and more!
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and disorganization.
Food Quality
The pizza quality received mixed reviews, with some enjoying the taste while others complained about poor preparation and missing ingredients.
Delivery Issues
Numerous complaints about delayed deliveries, wrong orders, and poor communication during the delivery process.
Customer Experience
Many customers expressed frustration with the overall customer service, citing unprofessional behavior and lack of responsiveness from staff.
OD
Oksana Demianenko
Feb 15, 2026
5.0
Good cheese pizza 👍
Nice service 👍
No please to seat 👎
YY
Yalda Yalda
Oct 21, 2025
1.0
I was buying a small pizza and a Pepsi for only $12. I don't know why I was charged $19 today. Please follow up with the manager.
MA
Md Aslam Arif
Oct 1, 2025
2.0
Very rude staff! They just handed over a pizza with no seasoning or garlic sauce. When asked for a garlic sauce they wanted to charge a dollar for it and said it only comes with a seasoning. When I showed the box that there’s nothing in there except the pizza, thats when he gave the seasoning.
Other locations do offer complimentary sauce cups but this restaurant doesn’t at all. Very rude, not recommend it at all
DS
Desiray Selvage
Sep 16, 2025
4.0
THE PLACE IS GOOD NICE TEAM MEMBERS .. THE NEW SHIFT GUY WAS QUITE GREAT IN MANAGING TEAM THOU THE OTHER Arabic GUY SEEM MAD AND NOT HAPPY AND HE NEVER LISTEN TO ME AND WAS BUSY IN SMOKING OUTSIDE .. I WOULD say thanks to Tj for taking care of my daughters order
MH
Mike Hammerling
Nov 19, 2017
1.0
Got food poisoning from eating pizza from this location. Was laid out for about 36 hours with vomiting, lack of appetite, fever, chills, muscle and joint pain. Called and complained and got blown off. If you must eat Papa Johns, don't order from this location.