Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,643 reviews
5 stars
559
4 stars
283
3 stars
249
2 stars
141
1 star
411
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
The restaurant was often described as dirty, with reports of unclean tables and unsanitary conditions in the restrooms.
Food Quality
Customers frequently complained about cold food, incorrect orders, and overall dissatisfaction with the food quality.
Management Issues
Many reviews highlighted a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- DMdominic matusDec 10, 20255.0was very good
- SSStar SmithNov 29, 20251.0incredibly disrespectful and disappointing service from this location would not recommend.
- RHReed HansenNov 26, 20255.0Never had anything but an excellent experience here!
- AAANov 23, 20251.0please dont order late night here they dont want to make food for any delivery like uber eats they will say they close or system is down
- MSMichelle SánchezNov 19, 20252.0Total chaos in the dining room this morning. Not only did 4 other people besides myself get their orders mixed up, but the cashier was so incredibly rude about it. Not to mention, he asked me if I was picking up a Door Dash order as I stood there with my baby in the stroller??? If it's not one thing, it's another with this place. I'm done trying, Dunkin across the street is so much better, at least the staff is nice and no managers are yelling at their employees for using the bathroom in front of customers. 👎🏽👎🏽👎🏽
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1919 W Dempster, Evanston, IL?
McDonald's at 1919 W Dempster is open from 5:00 AM to 11:00 PM Monday through Friday, and from 5:00 AM to midnight on Saturdays and Sundays.
Is McDonald's at this location open 24 hours for delivery?
Yes, McDonald's offers delivery service 24 hours a day, every day of the week.
Does McDonald's at 1919 W Dempster have a drive-thru, and what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours every day.
What types of payment does McDonald's at this location accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa payments.
What services are available at the McDonald's in Evanston, IL?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order delivery or curbside pickup from McDonald's at 1919 W Dempster?
Yes, McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Where can I download the McDonald's app to order food from this location?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links in the profile.
How can I find McDonald's at 1919 W Dempster if I am using public transportation?
McDonald's is near the Lakeforest Metra Station, making it accessible for customers arriving by train.
Are there nearby places to visit before or after dining at McDonald's at 1919 W Dempster?
Yes, nearby you can visit Evanston Plaza shopping center and enjoy coffee at Starbucks, both located close to McDonald's.
If I need automotive services near McDonald's at 1919 W Dempster, where can I go?
There are several nearby automotive service locations including A1 Auto Care, Jiffy Lube, and Terry Towel Hand Car Wash for repairs and maintenance.