Brand Certified
McDonald's
3.3(1652 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1919 W Dempster, Evanston, IL
60202, United States
Certified by McDonald's • Feb 22, 2026
(847) 864-5528
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
1,652 reviews
5 stars
561
4 stars
284
3 stars
249
2 stars
142
1 star
416
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and disrespectful service, with long wait times and frequent order mistakes.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms.
Food Quality
Many reviews mentioned issues with food quality, including stale items and incorrect orders.
Management Issues
Customers expressed dissatisfaction with management, citing poor handling of complaints and lack of accountability.
Inconsistent Experience
While some customers had positive experiences, many others reported consistently negative experiences, suggesting a lack of reliability.
- TLTony LeMasters4 days ago2.0The place is dirty with not clean open table. I asked for a number 3 only to get billed a la carte for item. The manager had to do a refund.
- MSMichelle SanchezFeb 10, 20262.0There is a dog in the dining room. While the owners are eating and ignoring their animal, their dog has come to table a number of times, sniffing my tray. It jumped on a woman who walked thru the door, twice. It's not a service dog. I love dogs, I have 2, but I have so many questions for McDonald's right now.
- JOJn OnlineFeb 7, 20261.0Total chaos drive thru line was very slow and management is very unprofessional!
- BBbushshotfjk (bushshotjfk)Feb 2, 20261.0all kiosks down, have to flag down somebody to actually take order and it takes 15+ mins before its ready
- AUanon usrrJan 19, 20261.0actually one of the worst locations to go to, just save yourself the time and go to the one in skokie or the one on howard.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1919 W Dempster, Evanston, IL?
McDonald's at 1919 W Dempster is open from 5:00 AM to 11:00 PM Monday through Friday, and from 5:00 AM to midnight on Saturdays and Sundays.
Is McDonald's at this location open 24 hours for delivery?
Yes, McDonald's offers delivery service 24 hours a day, every day of the week.
Does McDonald's at 1919 W Dempster have a drive-thru, and what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours every day.
What types of payment does McDonald's at this location accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa payments.
What services are available at the McDonald's in Evanston, IL?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order delivery or curbside pickup from McDonald's at 1919 W Dempster?
Yes, McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Where can I download the McDonald's app to order food from this location?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links in the profile.
How can I find McDonald's at 1919 W Dempster if I am using public transportation?
McDonald's is near the Lakeforest Metra Station, making it accessible for customers arriving by train.
Are there nearby places to visit before or after dining at McDonald's at 1919 W Dempster?
Yes, nearby you can visit Evanston Plaza shopping center and enjoy coffee at Starbucks, both located close to McDonald's.
If I need automotive services near McDonald's at 1919 W Dempster, where can I go?
There are several nearby automotive service locations including A1 Auto Care, Jiffy Lube, and Terry Towel Hand Car Wash for repairs and maintenance.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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