Dunkin'

3.3
245 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Evanston, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2658 Green Bay Rd, Evanston, IL
60201, United States

Hours

Reviews

3.3
245 reviews
5 stars
91
4 stars
44
3 stars
26
2 stars
18
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors, bathrooms, and old donuts.

Customer Service

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and poor service.

Product Quality

There were numerous complaints about stale or poorly made food and drinks, including burnt coffee and old donuts.

Staffing Issues

Several reviews mentioned that the store is often short-staffed, leading to slow service and mistakes in orders.
  • CS
    Connor Small
    Dec 16, 2025
    5.0
    Great friendly staff willing to help quick orders.
  • NJ
    Nurse Jackie J
    Nov 6, 2025
    1.0
    They are closed and taking up the ENTIRE parking lot with all their equipment. unreal couldn't even use the handicap spot as there was construction related stuff in the spot. unprofessional didn't let business sharing lot even know.
  • AE
    Angel Eirian (Tenshi Eirian)
    Sep 23, 2025
    1.0
    Yeah don't go here to eat they had ants crawling all over the counter where they placed people's drinks, I didn't even want to try the latte in case an ant fell in, they also still don't have a lot of donuts there, the manger of Dunkin should really check that place out and really crack down on them because that's that okay
  • TN
    teafjn ngonn
    Aug 16, 2025
    1.0
    Burnt, tasteless coffee.
  • JJ
    Jeanine
    Aug 7, 2025
    5.0
    Store needs work to improve atmosphere. Coffee, latte and tea was made to Dunkin standards ,

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Evanston, IL?

Dunkin' in Evanston, IL is open daily from 4:00 AM to 10:00 PM.

What breakfast options does Dunkin' offer?

Dunkin' serves breakfast items including coffee, espresso, breakfast sandwiches, and donuts.