Dunkin'

3.3
244 reviews
Decked Out Lattes
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Business Details

2658 Green Bay Rd, Evanston, IL
60201, United States
(847) 257-6326
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Evanston, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2658 Green Bay Rd, Evanston, IL
60201, United States

Hours

Reviews

3.3
244 reviews
5 stars
90
4 stars
44
3 stars
26
2 stars
18
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the store's dirty conditions, including filthy floors, tables, and restrooms.

Customer Service

Customers frequently reported rude and unhelpful staff, with several instances of poor service and unresolved complaints.

Product Availability

Many customers expressed frustration over the lack of available donuts and other menu items, often finding the selection limited or stale.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders and slow service, leading to dissatisfaction among customers.

Atmosphere

The store's atmosphere was described as unwelcoming and in need of improvement, with some customers noting a lack of staff presence.
  • JJ
    Jaclyn Jennetten (Jackie)
    Nov 6, 2025
    1.0
    They are closed and taking up the ENTIRE parking lot with all their equipment. unreal couldn't even use the handicap spot as there was construction related stuff in the spot. unprofessional didn't let business sharing lot even know.
  • AE
    Angel Eirian (Tenshi Eirian)
    Sep 23, 2025
    1.0
    Yeah don't go here to eat they had ants crawling all over the counter where they placed people's drinks, I didn't even want to try the latte in case an ant fell in, they also still don't have a lot of donuts there, the manger of Dunkin should really check that place out and really crack down on them because that's that okay
  • TN
    teafjn ngonn
    Aug 16, 2025
    1.0
    Burnt, tasteless coffee.
  • JJ
    Jeanine
    Aug 7, 2025
    5.0
    Store needs work to improve atmosphere. Coffee, latte and tea was made to Dunkin standards ,
  • JM
    J M
    Jul 9, 2025
    1.0
    No stars. This place is trash. Dirty and service is bad. Ordered via the app today and had my son pick up. They cheated us on the four drinks and food we ordered. Went back in to get my money back and they refused.
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Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Evanston, IL?

Dunkin' in Evanston, IL is open daily from 4:00 AM to 10:00 PM.

What breakfast options does Dunkin' offer?

Dunkin' serves breakfast items including coffee, espresso, breakfast sandwiches, and donuts.