Dunkin'

2.9
293 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Evanston, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1900 Dempster St, Evanston, IL
60202, United States

Hours

Reviews

2.9
293 reviews
5 stars
93
4 stars
36
3 stars
31
2 stars
23
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect preparations.

Food Quality

Several reviews mentioned poor food quality, including stale items and improperly prepared drinks.

Service Speed

Customers frequently complained about slow service, particularly during busy hours, leading to long wait times.

Cleanliness and Maintenance

Some reviews noted issues with cleanliness and maintenance, including locked restrooms and unsanitary conditions.
  • IR
    Isaac Ramirez
    4 days ago
    1.0
    Worst service imaginable: get there, no body answers. Try to call out and ask if anybody is there, employee immediately answers with “you can either wait 10 minutes or you can come inside.” The car behind me honks, responds with “why are you honking bro.” I pull up to the window and the employee comes up to the window with an attitude, I’m trying to ask what he said over the mic because I thought I misheard him and he kept repeating in a demeaning tone “WHAT.” It was bad and the service was unprofessional and rude
  • EM
    Edward Moor
    Dec 23, 2025
    1.0
    Staff are gratuitously rude. Always.
  • LP
    Luis Perez
    Dec 4, 2025
    5.0
    Good and quick service in the drive-thru each evening when I start my night. Most of the workers pretty much know me and there are times they know my order as soon as I pull up.
  • KH
    Keith Holzmueller
    Nov 7, 2025
    3.0
    The location and space is a bit cramped for the amount of business they're doing. The donuts were as good as what I've got from other locations.
  • TA
    Tea with the Assistant
    Sep 11, 2025
    1.0
    Yesterday, I ordered an bacon, egg and cheese croissant and they burned it so badly that it was uneatable.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Evanston, IL?

Dunkin' in Evanston, IL is open 24 hours a day, 7 days a week, from 12:00 AM to 11:59 PM.

Where is Dunkin' in Evanston located?

Dunkin' is located at 1900 Dempster St, Evanston, IL 60202, USA.