Brand Certified
Dunkin'
2.9(300 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1900 Dempster St, Evanston, IL
60202, United States
Certified by Dunkin' • Feb 22, 2026
(847) 257-5454
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Evanston, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
2.9
300 reviews
5 stars
95
4 stars
36
3 stars
31
2 stars
23
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many expressing frustration over long wait times and incorrect orders.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and poorly prepared food and drinks.
Cleanliness and Maintenance
Some customers noted cleanliness issues and a lack of attention to food freshness, with complaints about expired ingredients and unsanitary conditions.
Customer Experience
Several reviews mentioned a lack of hospitality and poor communication from employees, leading to a negative overall experience.
- JSJoseph SiedlinskiFeb 7, 20261.0I paid 5$ for a cold brew coffee from this place and they poured an original blend $1.50 less then ignored me when I was trying to get his attention. When I asked another guy the original guy got mad when he got caught. How many people are they doing this to at the drive through to scam money for themselves, seems like these people are use to doing that in their own country they think they can come here and do it. These people should loose their license for having a dunkin. I definitely won't be going to this Dunkin again
- MNMercy NomaFeb 7, 20261.0Anytime you drive all the way to this place, it's always locked. I don't know why they said it's 24 hours is not
- TTthreeJan 28, 20261.0I ordered from there through doordash. I ordered a coolatta, they sent me a refresher. The refresher was 90% syrup, so it tasted like medicine. All of my donuts were wrong. The DM of this establishment really needs to change the whole team.
- JGJuan nestor Camarillo garciaJan 18, 20261.0They attend very slowly.
- IRIsaac RamirezJan 8, 20261.0Worst service imaginable: get there, no body answers. Try to call out and ask if anybody is there, employee immediately answers with “you can either wait 10 minutes or you can come inside.” The car behind me honks, responds with “why are you honking bro.” I pull up to the window and the employee comes up to the window with an attitude, I’m trying to ask what he said over the mic because I thought I misheard him and he kept repeating in a demeaning tone “WHAT.” It was bad and the service was unprofessional and rude
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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