Dunkin'

2.9
287 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Evanston, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1900 Dempster St, Evanston, IL
60202, United States

Hours

Reviews

2.9
287 reviews
5 stars
89
4 stars
36
3 stars
30
2 stars
23
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as burnt items, stale bagels, and improperly prepared drinks.

Cleanliness and Maintenance

Several customers noted cleanliness issues and a lack of proper maintenance, including locked restrooms and unsanitary conditions.

Customer Experience

Customers expressed frustration with the overall experience, citing a lack of attention to customer needs and poor communication.

Inconsistent Performance

The business has received mixed reviews, with some praising specific staff members while others reported consistently negative experiences.
  • KH
    Keith Holzmueller
    Nov 7, 2025
    3.0
    The location and space is a bit cramped for the amount of business they're doing. The donuts were as good as what I've got from other locations.
  • TA
    Tea with the Assistant
    Sep 11, 2025
    1.0
    Yesterday, I ordered an bacon, egg and cheese croissant and they burned it so badly that it was uneatable.
  • OB
    Othman Benjelloun
    Aug 25, 2025
    1.0
    Ordered 2 egg and cheese bagels. Eggs were over cooked, and Bagels were not chewable at all. They were like chewing a piece of rubber.
  • JJ
    jackson jackson
    Aug 17, 2025
    1.0
    Worst dunkin don’t come here would give zero stars if i could
  • TZ
    Tamer Zahran
    Aug 13, 2025
    1.0
    The coffee was cold and very light it’s not heavy like the coffee should be

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Evanston, IL?

Dunkin' in Evanston, IL is open 24 hours a day, 7 days a week, from 12:00 AM to 11:59 PM.

Where is Dunkin' in Evanston located?

Dunkin' is located at 1900 Dempster St, Evanston, IL 60202, USA.