Chipotle Mexican Grill

3.3
867 reviews
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Business Details

711 Church St, Evanston, IL
60201, United States
(847) 425-3959
https://locations.chipotle.com/il/evanston/711-church-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=87
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About

Mexican Restaurant
Chipotle Evanston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
711 Church St, Evanston, IL
60201, United States

Hours

Reviews

3.3
867 reviews
5 stars
294
4 stars
200
3 stars
83
2 stars
59
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor service, including rude staff, long wait times, and incorrect orders.

Portion Sizes

Many customers complain about small portion sizes, especially for online orders, leading to dissatisfaction with value for money.

Cleanliness

The restaurant is frequently described as dirty, with unsanitary conditions reported by multiple customers.

Food Quality

Several reviews mention issues with food quality, including poorly prepared ingredients and lack of flavor.

Customer Experience

Overall, the customer experience is negatively impacted by unprofessional staff behavior and inadequate management.
  • AA
    Abdelrahman A
    3 days ago
    1.0
    Consistently terrible.
  • LJ
    Lila Jenkins
    5 days ago
    1.0
    Found a hair inside. The rice was not cooked well. Some was crunchy and hard.
  • JP
    Justin Pitts
    5 days ago
    1.0
    Do not place an order from this location. It will be anything but correct.
  • MR
    Michele Renteria
    Dec 19, 2025
    2.0
    I want to the library and ask my sister if there was something she needed she told me to get her Chipotle so I did after my friend and her little sister with a Minnie mouse hat I gave them the order. When it was time for toppings I asked for lettuce and they gave me guacamole. My sister is allergic to aguacados but I didn't have a heart to tell them that I didn't want the guacamole on it so I pocket it said bye to my friend and went to another Chipotle to get my sister’s burrito. The workers were very nice.
  • YS
    yukhom sun
    Dec 1, 2025
    1.0
    I ordered two bowls at 5:00 p.m. I don't know if the clerk is new or not, but I ordered half chicken and half steak, and I was charged for the whole thing. It's really outrageous. Before I placed the order, I told him I wanted half and half, and then he charged me for the rest of it.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of restaurant is Chipotle Mexican Grill in Evanston?

Chipotle Evanston is a fast-casual restaurant known for its customizable Mexican menu including burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Mexican Grill in Evanston?

Chipotle Evanston is open daily from 10:45 AM to 11:00 PM.