Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Evanston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.3
876 reviews
5 stars
300
4 stars
199
3 stars
84
2 stars
59
1 star
234
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including small portions, poorly prepared meals, and unsanitary conditions.
Cleanliness
The restaurant was frequently described as dirty, with concerns about hygiene and cleanliness in food preparation areas.
Order Accuracy
Numerous customers experienced problems with order accuracy, receiving incorrect items or missing components.
ZF
Zach Feezel
Feb 19, 2026
1.0
Constantly have to pick up from here for door dash. They make all delivery orders in back and don’t bring them up when they are ready.
The other day after waiting 10 minutes my app says “customer order is ready” 5 more min goes by and they bring out 10 orders at once.
I get that they are getting slammed with orders but maybe have another employee on to help move us out of here.
As I’m typing this I’ve been waiting 16 minutes for a burrito bowl. That I’m making $5 to deliver.
CB
Colin Boie
Feb 18, 2026
5.0
Bowl or Burrito, you’re in for a blast.
RL
Ricardo Larroche
Feb 13, 2026
1.0
Very poor experience. The staff of the afternoon shift, at the front were unprofessional, joking among themselves, avoiding eye contact, and speaking so quietly that it was hard to understand them. When I asked to change my meal to another bowl, they handled it carelessly and threw it away as if it wasn’t food. Very disappointing service.
LC
Luis Contreras
Feb 13, 2026
1.0
I’m extremely disappointed with the service I received during the afternoon shift at Chipotle. The staff on duty were unprofessional, inattentive, and acted like they genuinely didn’t care about their jobs or the customers in front of them.
What stood out the most was the way they were talking — both to each other and to customers. Their tone and attitude made it seem like they simply didn’t give a shit about providing decent service. They were joking around, speaking casually in a way that felt dismissive, and responding to basic questions with visible annoyance. It felt like helping customers was the last thing they wanted to do.
There was no sense of urgency, no friendliness, and no effort to create a welcoming environment. Instead, it felt like customers were an inconvenience. This kind of behavior reflects poorly on the business and creates an uncomfortable experience.
I expect much better from a place like Chipotle. I hope management addresses the attitude and professionalism of the afternoon shift staff, because the current level of service is unacceptable.
MD
Melissa Deroche
Jan 27, 2026
3.0
The service is terrible. The worst. I would give it a minus star if possible. Do better.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in Evanston?
Chipotle Evanston is a fast-casual restaurant known for its customizable Mexican menu including burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill in Evanston?
Chipotle Evanston is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Evanston offer pickup and delivery services?
Yes, Chipotle Evanston offers both in-store pickup and delivery services.
Where is Chipotle Evanston located?
It is located at 711 Church St, Evanston, IL 60201, across from the Evanston Public Library.
Can I order food online from Chipotle Evanston?
Yes, you can order online via the Chipotle website or their app using the provided ordering links.
Does Chipotle Evanston have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Evanston welcoming and inclusive?
Yes, Chipotle Evanston welcomes the LGBTQ community and serves food made with wholesome ingredients.
What nearby restaurants can I visit after eating at Chipotle Evanston?
Nearby options include Elephant and Vine for vegetarian food, Flat Top Grill for Asian fusion, and Evanston Corner Bistro for American and French cuisine.
Are there any nearby transit or service locations to help me find Chipotle Evanston?
Yes, nearby you will find the Bank of America and First Northern Credit Union for banking needs, and T-Mobile for mobile services.
What recreational or wellness spots are near Chipotle Evanston?
Nearby wellness options include BODYBAR Pilates studio, Corinne Peterson yoga studio and gym, and The Threading Spot Eyebrow Bar for beauty services.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: