Wingstop

4.0
489 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Elmwood park. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1740 Harlem ave, Elmwood Park, IL
60707, United States

Hours

Reviews

4.0
489 reviews
5 stars
279
4 stars
90
3 stars
34
2 stars
12
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful attitudes.

Food Quality

Several customers complained about the quality of food, including undercooked wings, greasy items, and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences with food quality at times.

Cleanliness Issues

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Inconsistent Service

Customers reported varying experiences depending on the time of day, with better service noted during certain shifts.
  • TS
    Tony Sparkz
    Jan 4, 2026
    1.0
    White guy with glasses always gives bad customer service, he's been serving me for a couple weeks. He's serving me and my family in a rush with attitude yelling at us. Then another customer comes up behind and the first thing the employee does is high five their hands.
  • SL
    Stefan Lang
    Dec 31, 2025
    5.0
    Ive seen people give the lovely staff a hard time on several occasions. They always remained nice and professional. Especially on Holidays when they are backed up they always let customers know that they’re very busy. Its the holidays folks! Understand that hundreds of other people are ordering too. Have some patience. Thank you guys for always being awesome. Happy New Year!
  • MM
    Maddy
    Dec 20, 2025
    1.0
    Placed an order online before 6pm on a Saturday. My order was due to be ready at 7pm. I get there at 7 and I am told that they are behind and I would have to wait another 40 minutes. The attendant walks away. I ask a different lady to confirm that it will be 40 minutes because if it is then I'll go home and come back. She begins to cancel the order and I tell her that is not what I asked for. She said okay I apologize and yes 40 minutes. I wait and at 7:40 I'm told another 15 minutes. I wait. At 7:58 the lady says "I apologize but there are 8 orders in front of you" I lost it. I cursed and raised my voice.Very unpleasant of me. However, I was not given correct information. She told me that I was ridiculous for causing a scene over food. I said yes and I'm not ashamed of it. It's my family's dinner and I have a small child at home who has been waiting. Another man tried to shame me by saying I've been waiting 30 minutes. To you I say mind your business. The fact is that they gave me incorrect information and my family time was lost which is definitely more important than wings. I place an order way in advance for a reason.
  • PK
    Patrick K
    Dec 20, 2025
    1.0
    This is my last time ordering from them. I've placed orders hours in advance to still have to wait 45+ minutes to receive my food. No apologies, just attitude. Order wings elsewhere.
  • MM
    Matthew McClain
    Nov 30, 2025
    1.0
    Forgot my fries for my delivery and my corn was served ICED cold wingstop never messes up like this

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.