Dunkin'

3.7
454 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elmwood Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7201 W Grand Ave, Elmwood Park, IL
60707, United States

Hours

Reviews

3.7
454 reviews
5 stars
228
4 stars
70
3 stars
45
2 stars
22
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including sarcasm and lack of attentiveness.

Product Consistency

Many customers experienced issues with food and drink quality, such as cold items, incorrect orders, and unsatisfactory taste.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and quick service.

Cleanliness Concerns

There were multiple mentions of unsanitary conditions and poor management of the establishment.
  • SL
    Sherry Lee
    Nov 2, 2025
    1.0
    Went for breakfast in the drive through. Ended up getting home to not having all the items i ordered. I called the store to let them know I was told by the woman manager to come back to get my stuff I was missing. Do I did just that needles to say I was so beside myself at the customer service I received I was afraid to even take the sandwich to give to my child to eat I went else where. Far more I will definitely take my self somewhere where they will appreciate my money and make sure they won’t accuse me of trying to get free food it has to rewind their tape which the manager showed me my car in the drive-through, which was correct more importantly they had to rewind the tape to see that the food that I was saying I was missing was correct and in this case, they tried to say that they were in training all after the fact of me waiting a total of 45 minutes this is sickening people be aware of make sure you get your food in the bag before you leave the drive-through, it’s a bunch of kids running this place that has no respect or manners.
  • EF
    Express Wood Flooring
    Oct 14, 2025
    5.0
    One of my favorite! New building looks fabulous
  • MJ
    Miguel De Jesus
    Sep 29, 2025
    2.0
    Don't know Qatar going on here , the drive thru is bad in the morning and the coffee is bitter. This place was my favorite and it's a ashamed that this happening
  • TC
    Thomas Cibor
    Sep 12, 2025
    5.0
    10/10 best staff, quick coffee… lots of love….period
  • T0
    Thereaper 0314
    Aug 25, 2025
    5.0
    fast service, they are so friendly and right when i get there they have my coffee ready. i was having a terrible day because my dog passed away and when i told them about it they gave me a free coffee, this meant a lot to me. love the morning staff and afternoon🥰

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Elmwood Park, IL?

Dunkin' in Elmwood Park, IL is open 24 hours a day, 7 days a week, providing service all day and night.

What types of meals does Dunkin' in Elmwood Park serve?

Dunkin' serves breakfast, lunch, and brunch meals, catering to various times of the day.