QDOBA Mexican Eats

Reviews

• JJ

  Jordan

  2 days ago
  1.0
  Misleading "Free" Signage – It’s a BOGO in Disguise Rating: ⭐ The large signage on the window at this location is incredibly misleading. It prominently advertises "FREE QUESO & CHIPS!" for joining the rewards program, but fails to clearly state the major catch. Once you actually sign up and look at the reward in the app, the fine print reveals it is only valid "when ordering any full sized entrée." In marketing terms, that isn't a "free" item; it’s a "gift with purchase" or a "Buy One, Get One" style offer. It’s disappointing to see a brand use bait-and-switch tactics like this. If a purchase is required to unlock the reward, the sign should say "Free with Entrée" to be honest with customers. Make sure you're prepared to buy a whole meal if you're planning on claiming this "free" offer.
• SR

  Saul Robles

  3 days ago
  1.0
  Really disappointing experience at this Qdoba. I placed a pickup order and ended up waiting much longer than expected to even get my food. Then after finally getting home, I realized they completely forgot the shrimp in my order. At that point there was nothing I could really do unless I wanted to drive all the way back. Order accuracy is pretty important, especially when you’re paying extra for protein. Long wait time and incomplete order made the whole experience frustrating. Hopefully they improve their pickup process because this definitely wasn’t worth it.