Welcome to Portillo’s at 155 S Route 83! Dive into the authentic taste of Chicago Street food at our 50s Diner themed restaurant, just 1.1 miles, 1.3 miles, 1.7 miles from Elmhurst University, Elmhurst Public Library, Elmhurst Art Museum. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Customers appreciate the fun and nostalgic decor, creating a pleasant dining experience.
Food Quality
While many enjoy the food, there are mixed reviews on portion sizes and consistency, with some feeling the quality has declined.
Service Issues
Several customers reported problems with order accuracy and slow service, particularly in the drive-thru.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some locations noted as clean while others have issues with dirty tables and bathrooms.
Customer Service
Customer service experiences vary, with some praising friendly staff while others report rudeness and lack of attentiveness.
CC
cliffb1930
Nov 16, 2025
4.0
Tasty food and fun atmosphere. Classic dishes!
LL
LindaO
Nov 15, 2025
5.0
Drive thru. I only order Italian Beef. It's my favorite location for them!
BA
Bonita Ag
Nov 7, 2025
5.0
I wish the breakfest back ,but the food here is always fresh ,the guy who takes your orders at lunch always friendly
ND
Nasser Al Dandashi
Oct 29, 2025
2.0
great atmosphere and friendly, efficient service, which makes dining here pleasant. Unfortunately, my Italian beef sandwich was a letdown: the bread was too wet, which made it hard to enjoy,
But the fries 🍟 were good.
It’s my first and last time at this place .
Overall, a nice place to visit for the vibe and service, but choose your order carefully.
JT
John Tellers
Oct 21, 2025
1.0
Whoa! Wheres the beef? The regular italian beef sandwiches have gotten a lot smaller! The sandwich buns used to be larger, the meat is now shredded instead of slice of beef. Can’t help but to think private equity took over and hollowed it out. Feeling cheated. Total waste…
Frequently Asked Questions About Portillo's Elmhurst
What are the drive-through hours at Portillo's Elmhurst?
The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, and Friday and Saturday from 10:00 AM to midnight.
Where is Portillo's Elmhurst located?
Portillo's Elmhurst is located at 155 S. Route 83, Elmhurst, IL 60126, USA.
What kind of food does Portillo's Elmhurst serve?
Portillo's offers Chicago Street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salad, and desserts like their famous chocolate cake shake.
Does Portillo's Elmhurst offer delivery and catering services?
Yes, Portillo's Elmhurst provides convenient delivery and catering options to enjoy their Chicago favorites at home or events.
What payment options are accepted at Portillo's Elmhurst?
They accept American Express, Discover, MasterCard, and Visa credit cards as payment options.
Is Portillo's Elmhurst family-friendly and accessible?
Yes, it is family-friendly and offers wheelchair accessible entrance, parking, seating, and restrooms, along with high chairs for children.
Does Portillo's Elmhurst serve alcohol and coffee?
Yes, the restaurant serves coffee, beer, and other alcoholic beverages.
What are some nearby shopping options to Portillo's Elmhurst?
Nearby shopping options include Hallmark Gold Crown, Bath & Body Works, Five Below, and Avenue women's clothing store.
What nearby places can I visit for fitness and recreation around Portillo's Elmhurst?
You can visit Orangetheory Fitness, Courts Plus tennis court, and Elmhurst Tang Soo Do martial arts club, all close to Portillo's Elmhurst.
Are there nearby family-friendly parks close to Portillo's Elmhurst?
Yes, Plunkett Park and Ben Allison Park are nearby, offering playgrounds and areas for family recreation.