Jimmy John's

2.8
203 reviews

About

Sandwich Restaurant

Location

Jimmy John's
696 W North Ave, Elmhurst, IL
60126, United States

Hours

Reviews

2.8
203 reviews
5 stars
69
4 stars
19
3 stars
12
2 stars
8
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and slow delivery times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing ingredients and incorrect items.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of customer service skills.

Community Engagement

Some positive feedback mentioned the business's involvement in community events and helpful staff members.

Cleanliness Issues

There were complaints about cleanliness, including unsanitary conditions in the restaurant and issues with food preparation.
  • MM
    Moneyallspent
    Jan 1, 2026
    5.0
    This is my go to location when I need a box of sandwiches. They are always fresh and ready on time. I just picked up a sandwich box today. My order was perfect. Thank you. 😊
  • DL
    Debra Ludvik
    Nov 22, 2025
    1.0
    I ordered a Vito 5 I got a just cheese and no meat lt Was gross The people working there were all to busy goofing around I’ve been there 3or 4 times all orders have been wrong My sandwich went in GARBAGE
  • WH
    Will Hulu
    Nov 21, 2025
    1.0
    Most unprofessional staff and slowest ever
  • JW
    Jennifer Walli
    Sep 29, 2025
    5.0
    Shout out to JJ! They hit me up with an upgrade drink size and a special treat! Thanks guys! You’re the best! Made a long day at work tolerable!
  • JV
    Jacquelyn Vance
    Aug 11, 2025
    5.0
    Jimmy John’s donated a lot of food for a community Event for us they are wonderful. We are so grateful. I highly recommend them. The food was great and the workers are amazing.