Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Elmhurst, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with incorrect orders, including missing items and wrong drink preparations.
Customer Service
Feedback highlighted a mix of friendly and rude service, with several customers experiencing unprofessional behavior from staff.
Speed of Service
Numerous reviews mentioned long wait times, particularly in the drive-thru, leading to frustration among customers.
Food Quality
While some customers praised the freshness of certain items, others complained about burnt food and stale donuts.
Cleanliness and Atmosphere
Some reviews noted a clean environment and pleasant atmosphere, while others described the location as unkempt and poorly managed.
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Savannah Rodriguez
Feb 5, 2026
5.0
went to drive through after class (i’m a college student) and the ladies there were super sweet! they were super friendly and gave me lots of smiles, definitely will come back 💕
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Gloria Macias
Dec 10, 2025
5.0
I love Dunkin Donuts!! My favorite place for coffee!
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Lateiah Carter
Dec 10, 2025
5.0
It's rare that you come across a Dunkin that gets your order right every time. I absolutely love this Dunkin. The service is fast and the employees are nice. My coffee always has the best taste and comes out perfect every time I order it. The food comes out hot and fresh and the munchkins are always soft with the right amount of glaze. Kudos to management!
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Kristin Lukas
Nov 22, 2025
1.0
How hard is it to get a coffee order correct? Literally word for word with simplicity. NO cream or sugar means NO cream or sugar! You are in a business with food and drink and customer service. You need to look the customer in the face, open your ears and listen to their orders and input it correctly into the computer/register. If the people in the back can’t read and follow directions then they should not be working in a customer base business where orders are made.
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Adri Ver
Nov 11, 2025
1.0
I just ordered a $7 sandwich and I couldn't even eat it it was so burnt the food here is always so disgusting I don't know why I ever give them another chance not to mention their staff is always with an attitude