Dunkin'

3.2
505 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elmhurst, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
506 W North Ave, Elmhurst, IL
60126, United States

Hours

Reviews

3.2
505 reviews
5 stars
192
4 stars
84
3 stars
46
2 stars
23
1 star
160

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drink preparations.

Customer Service

Feedback highlighted a mix of friendly and rude service, with several customers experiencing unprofessional behavior from staff.

Food Quality

There were complaints about burnt food and stale donuts, while some customers praised the freshness of certain items.

Wait Times

Numerous reviews mentioned long wait times, especially in the drive-thru, with some customers frustrated by being asked to park and wait for their orders.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness of the store and the pleasant atmosphere, while others noted issues with the condition of the location.
  • GM
    Gloria Macias
    Dec 10, 2025
    5.0
    I love Dunkin Donuts!! My favorite place for coffee!
  • LC
    Lateiah Carter
    Dec 10, 2025
    5.0
    It's rare that you come across a Dunkin that gets your order right every time. I absolutely love this Dunkin. The service is fast and the employees are nice. My coffee always has the best taste and comes out perfect every time I order it. The food comes out hot and fresh and the munchkins are always soft with the right amount of glaze. Kudos to management!
  • KL
    Kristin Lukas
    Nov 22, 2025
    1.0
    How hard is it to get a coffee order correct? Literally word for word with simplicity. NO cream or sugar means NO cream or sugar! You are in a business with food and drink and customer service. You need to look the customer in the face, open your ears and listen to their orders and input it correctly into the computer/register. If the people in the back can’t read and follow directions then they should not be working in a customer base business where orders are made.
  • AV
    Adri Ver
    Nov 11, 2025
    1.0
    I just ordered a $7 sandwich and I couldn't even eat it it was so burnt the food here is always so disgusting I don't know why I ever give them another chance not to mention their staff is always with an attitude
  • KL
    kay love
    Oct 18, 2025
    1.0
    I came by today around 1:57pm. I ALWAYS come to this location because you guys still do the Medium Coffee for $2 from 2pm-6pm. Unfortunately, today the lady that was taking orders through the drive-thru told me I couldn’t order my coffee with the deal because it was exactly 2pm yet. I told her I was aware of what the time was but there was so many cars in front of me, by the time I got to the window it was going to be 2pm! She still refused to take my order so I waited behind the 2 cars in front of me. When it was my turn at the window she started to argue with me saying how it’s 1:59 and 31 seconds! When she said that I lost it, she was looking for a reaction! After she was done arguing with me she finally asked me what I wanted to order!!! I’ve actually came into this store before and seen a customer order right at 1:50pm for the $2 coffee deal! So I don’t know why it was so hard to place my order when it was on 2 minutes until 2pm. UNBELIEVABLE & RUDE!! If I could give 0/10 stars I would!

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Elmhurst, IL?

Dunkin' Elmhurst is open Monday through Thursday from 4:00 AM to 10:00 PM, Friday and Saturday from 4:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.

Does Dunkin' Elmhurst offer delivery and curbside pickup services?

Yes, Dunkin' Elmhurst offers both delivery and curbside pickup services for customer convenience.