Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Elmhurst, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
504 reviews
5 stars
191
4 stars
84
3 stars
46
2 stars
23
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and dismissive behavior from staff, particularly from management, leading to a negative experience.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders, including missing items and wrong drink preparations.
Drive-Thru Experience
Customers frequently complained about long wait times in the drive-thru and being forced to park and wait for their orders.
Food Quality
While some customers praised the freshness of certain items like donuts, others reported receiving stale or burnt food.
Cleanliness and Atmosphere
A few reviews noted that the store was clean and had a pleasant atmosphere, contrasting with the overall negative feedback.
- KLKristin Lukas1 day ago1.0How hard is it to get a coffee order correct? Literally word for word with simplicity. NO cream or sugar means NO cream or sugar! You are in a business with food and drink and customer service. You need to look the customer in the face, open your ears and listen to their orders and input it correctly into the computer/register. If the people in the back can’t read and follow directions then they should not be working in a customer base business where orders are made.
- AVAdri VerNov 11, 20251.0I just ordered a $7 sandwich and I couldn't even eat it it was so burnt the food here is always so disgusting I don't know why I ever give them another chance not to mention their staff is always with an attitude
- UPUrvesh PrajapatiOct 25, 20251.0Today i was buy caramel hot latte and also i was telling to employee add one sweet sugar but they not added i lost my money
- KLkay loveOct 18, 20251.0I came by today around 1:57pm. I ALWAYS come to this location because you guys still do the Medium Coffee for $2 from 2pm-6pm. Unfortunately, today the lady that was taking orders through the drive-thru told me I couldn’t order my coffee with the deal because it was exactly 2pm yet. I told her I was aware of what the time was but there was so many cars in front of me, by the time I got to the window it was going to be 2pm! She still refused to take my order so I waited behind the 2 cars in front of me. When it was my turn at the window she started to argue with me saying how it’s 1:59 and 31 seconds! When she said that I lost it, she was looking for a reaction! After she was done arguing with me she finally asked me what I wanted to order!!! I’ve actually came into this store before and seen a customer order right at 1:50pm for the $2 coffee deal! So I don’t know why it was so hard to place my order when it was on 2 minutes until 2pm. UNBELIEVABLE & RUDE!! If I could give 0/10 stars I would!
- KKKylieOct 10, 20251.0Terrible experience at this location today. The manager or owner ( Indian guy) was rude, dismissive, and made comments that felt racially motivated toward me and my group. If you care about decent service, avoid this place at any cost until management changes. Not to mention while we were still waiting for our orders, everyone inside could hear how disrespectfully the manager or owner ( same Indian guy ) spoke to employees. One young woman even began crying and left the counter. It was shocking to witness and completely unprofessional. I’ve already reported this to Dunkin’ corporate for investigation.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Elmhurst, IL?
Dunkin' Elmhurst is open Monday through Thursday from 4:00 AM to 10:00 PM, Friday and Saturday from 4:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.
Does Dunkin' Elmhurst offer delivery and curbside pickup services?
Yes, Dunkin' Elmhurst offers both delivery and curbside pickup services for customer convenience.
Can I order ahead using a mobile app for Dunkin' at Elmhurst?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a quick grab-and-go experience.
What special holiday beverages are offered at Dunkin' Elmhurst?
During the holiday season, Dunkin' Elmhurst offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What meals does Dunkin' Elmhurst serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch, with a variety of coffee, espresso, breakfast sandwiches, and donuts available.
Does Dunkin' Elmhurst have a drive-thru service?
Yes, the Elmhurst Dunkin' location provides a drive-thru for customers seeking quick service.
What options are available for payment at Dunkin' Elmhurst?
Dunkin' Elmhurst accepts debit and credit card payments for convenient transactions.
Are there any nearby food or treat options close to Dunkin' Elmhurst?
Nearby, you can visit Baskin-Robbins for ice cream and bakery treats or Guac N Tacos if you're craving Mexican fast food.
What automotive services are available near Dunkin' in Elmhurst?
Close to Dunkin', West Automotive Service offers auto repair and oil change services, and Pauli's Service Inc provides automotive repair and restoration.
Are there health and medical services near Dunkin' Elmhurst for quick access?
Yes, multiple medical providers are nearby including Dr. Anthony Dohse D.D.S., Dupage Medical Group, and Duly Health and Care for various health needs.