Business Details
About
Mexican Restaurant
Chipotle Elmhurst is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
454 reviews
5 stars
200
4 stars
98
3 stars
35
2 stars
24
1 star
97
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported dirty floors, counters, and unsanitary conditions in the restaurant.
Food Quality
Many reviews highlighted issues with food freshness, including stale chips, dry meat, and poorly prepared items.
Service Issues
Customers frequently mentioned rude or unhelpful staff, long wait times, and problems with online orders.
Portion Sizes
Numerous reviews criticized the small portion sizes, with many customers feeling shortchanged on their meals.
Availability of Items
Several customers expressed frustration over the restaurant being out of key ingredients like guacamole and rice.
- AHAbby HernandezOct 4, 20251.0Doors were locked when open. They don’t have lemonade or any of their drink sizes but small. The establishment overall was dirty and unwelcoming.
- DNDavid NonatoSep 30, 20254.0Check your burrito before taking a bite. I ordered two burritos one veggie and one carne asada for my amigo. When I got the order I saw mine labeled and took a bite only to realize that it was not the one for me. We checked my friend's burrito by opening it and yes that was my vegetarian burrito. Other than that fast service and as always great food
- RBRealChef BigDogSep 13, 20251.0Usually I can put up with the slop that goes on at this place but after last night I finally have to say something. I use the app to mobile order because it's close to my job and for the most part the food is ok. So last night I put in an order assuming everything is going to be business as usual. But when I went to go pick it up I was informed that they were out of pretty much everything, so they couldn't make my order. The app said nothing about items being out of stock. And because they apparently have no management on site I was unable to get a refund for my order. Y'all need to have management on site and make sure your app is updated with items that aren't available.
- EAElen ASep 1, 20251.0Stop diluting carbonated drinks with tap water, it all tastes like chlorine.
- EHEamon Lucais HennenAug 26, 20252.0Don't online order from this location. The kid working the counter questioned the pronunciation of my name (Eamon) and gave attitude for no reason. One of my bowls was missing ingredients that you pay extra for even though it was on the label. Happened a few times at this location. They used to be awesome now subpar.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Elmhurst serve?
Chipotle Elmhurst offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsible, wholesome ingredients following their 'Food with Integrity' principles.
What are the opening hours of Chipotle Mexican Grill in Elmhurst?
Chipotle Elmhurst is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Elmhurst offer delivery or pickup services?
Yes, Chipotle Elmhurst provides both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Elmhurst?
Chipotle is located at 139 N York St in the City Center Plaza, across the street from York Theater in Elmhurst, Illinois 60126.
How can I place an order for Chipotle Mexican Grill in Elmhurst online?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Elmhurst have a rewards program for customers?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What payment methods are accepted at Chipotle Mexican Grill Elmhurst?
Chipotle Elmhurst accepts credit cards and offers gift cards as payment options.
What nearby landmarks or attractions can I visit before or after dining at Chipotle Elmhurst?
You can visit Elmhurst Downtown By The Fountin, a historic landmark and concert venue with a fountain, located nearby and perfect for a stroll before or after your meal.
Are there other dining options near Chipotle Elmhurst?
Yes, nearby dining options include Meatheads (burger restaurant), Dairy Queen (ice cream shop), SUBWAY (sandwich shop), Kong Dog Elmhurst (hot dog restaurant), and Buffalo Wild Wings (american restaurant and bar).
What nearby services or businesses might complement a visit to Chipotle Elmhurst?
Nearby services include beauty and spa at NIKS FACE and BODY, fitness at F45 Training gym, and photography at Studio Miya Photography, offering a variety of options to complement your visit.