Arby's

3.8
1043 reviews
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Business Details

340 N York Rd, Elmhurst, IL
60126, United States
(630) 530-0072
http://www.arbys.com/locations/us/il/elmhurst/340-n-york-rd/store-402
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
340 N York Rd, Elmhurst, IL
60126, United States

Hours

Reviews

3.8
1,043 reviews
5 stars
432
4 stars
259
3 stars
174
2 stars
75
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

While some enjoyed the food, there were numerous complaints about cold or improperly prepared items.

Cleanliness

Several reviews highlighted dirty dining areas and unsanitary conditions.

Staff Attitude

Multiple customers noted unprofessional behavior from staff, particularly from management.

Positive Experiences

Despite the negatives, some customers praised the food quality and friendly service from certain staff members.
  • LS
    Lucky Singleton
    4 days ago
    5.0
    Glad still in Business
  • LX
    losinmymind xx
    Dec 22, 2025
    1.0
    who ever is dunking everything in too much oil also tasted like cologne Its not good 3 times now. also that boy at the window was so rude and basically toss the sauces at us and rolled his eyes. I used to love this place. Looking for a different go to place now.
  • BR
    Bradley Roberts
    Dec 17, 2025
    5.0
    The meals here are truly tasty, and the Rueben is a clear favorite. New fried Mac n cheese always prepared with care. Everything arrives promptly, making each visit a pleasant experience.
  • MK
    Muhammad Fawad Khan
    Dec 10, 2025
    1.0
    The lady having some attitude problems, if you have fights at home don't come at work please.
  • JM
    Joe Mancilla
    Dec 4, 2025
    2.0
    The last two times they have messed up my order... I do not live around the corner and for me to drive all the way back is very time consuming and just not worth it... I'm very frustrated because after a long day of working, I'd like to be able to pick up my sandwich and drive the 35 minutes to my house and eat and take a shower... Unfortunately that has not happened the last two times that I went there and the lady there the last time I spoke to her at the drive-thru gave me an attitude about it... Lo and behold as I leave and I'm getting on the highway. I look in the bag just before I get onto the on ramp and it's the wrong order again... The food was good, but I'm just tired of going to this location... Unfortunately there are no other locations near me... Wasted time, wasted money, wasted patience...Beyond frustrated...
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