Wendy's

3.9
988 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
900 Busse Rd, Elk Grove Village, IL
60007, United States

Hours

Reviews

3.9
988 reviews
5 stars
453
4 stars
235
3 stars
122
2 stars
56
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, leading to customer frustration.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared items.

Cleanliness

The restaurant was generally noted as clean, although some customers mentioned issues with food presentation.

Wait Times

Several customers complained about long wait times, particularly during busy hours, affecting their overall experience.
  • BC
    Bryan Cate
    Nov 12, 2025
    1.0
    20 minutes for a mobile order then forgot my sauce. Worst slowest Wendy's ever. And they had plenty of staff 115pm. Watched multiple counter orders come right out. They don't like mobile orders i guess so I'm done here
  • LL
    Lou
    Nov 4, 2025
    1.0
    Found a very long hair in my burger.
  • FF
    Fren Franklin
    Nov 3, 2025
    5.0
    Always a pleasure getting lunch here. Very nice people and service is fast.
  • RA
    Roberto Aguilera
    Oct 28, 2025
    5.0
    Buen lugar, abierto hasta tarde, servicio rápido los empleados accesibles
  • NN
    nathan
    Oct 18, 2025
    4.0
    Good

Frequently Asked Questions About Wendy's

Is 900 Busse Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.