Brand Certified
Wendy's
3.8(1000 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
900 Busse Rd, Elk Grove Village, IL
60007, United States
Certified by Wendy's • Mar 01, 2026
(847) 952-1360
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/il/elk-grove-village/900-busse-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
1,000 reviews
5 stars
459
4 stars
236
3 stars
124
2 stars
57
1 star
124
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.
Service Issues
Numerous reviews highlighted slow service, order inaccuracies, and unprofessional behavior from staff, particularly during busy hours.
Staff Attitude
While some customers appreciated friendly and helpful staff, others reported rude interactions and dismissive attitudes from employees.
Cleanliness and Environment
The cleanliness of the location received mixed reviews, with some noting it was clean and well-maintained, while others pointed out issues.
Drive-Thru Experience
The drive-thru service was frequently mentioned, with many customers experiencing long wait times and order mistakes.
- TDTerry Danield2 days ago5.0Great staff in elk Grove during the morning. Greeting with a great smile.
- GKG Km5 days ago1.0I didn't even come in late 11pm on a Friday night I ordered 10 piece nuggets and fries Fries had no salt on them, were old soggy The nuggets were dried out, like if they had been sitting for multiple 3-5 hours. I would know cuz I worked for Wendy's before. It was hard like a cookie, the meat inside the nugget was completely hard and brown Please serve fresh food, every Wendy's has a timer when to throw out old fries or nuggets. Y'all made me waste my money last night I'm sorry but it's honest truth.
- JCJose Chavez6 days ago5.0The staff demonstrated prompt and attentive service, and the restaurant maintained a high standard of cleanliness. The menu features the standard Wendy's selections. I would recommend this establishment to those in the vicinity.
- MDmaxx dawggFeb 12, 20265.0Friendly staff. Fast service
- ABAntonia BJan 17, 20261.0Absolutely disgusting. While waiting at the window for my food and drink, I witnessed two managers hugging and touching each other inappropriately. The manager with glasses actually slapped the other woman's behind. This is completely unacceptable behavior for any workplace, let alone in full view of a customer! I waited over five minutes for a simple order of small fries and a small Dr. Pepper while this was happening. I used to come here all the time, but this location is clearly going downhill. I am very disappointed and hope management addresses this lack of professionalism immediately.
Frequently Asked Questions About Wendy's
What are the drive-through hours for Wendy's at 900 Busse Rd?
The drive-through is open from 6:00 AM to 2:00 AM Monday through Saturday, and 8:00 AM to midnight on Sunday.
Does this Wendy's location offer delivery service?
Yes, delivery is available. You can check delivery availability and place orders through the Wendy’s app or at order.wendys.com by entering your address.
Can I dine in at the Wendy's at 900 Busse Rd?
Yes, this Wendy’s location serves dine-in customers along with drive-thru and delivery options.
What payment methods are accepted at Wendy's in Elk Grove Village?
Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is breakfast served at this Wendy's location?
Yes, breakfast is served. You can order breakfast combos, croissants, biscuits, sandwiches, coffee, and sides via the app or order website.
Where can I find Wendy's menu prices for this location?
Menu prices can be viewed by selecting this location on the Wendy’s app or at order.wendys.com, where prices are listed for each item.
How can I provide feedback or contact Wendy's at 900 Busse Rd?
You can reach the Customer Care team via the Wendy’s Contact page online, call (847) 952-1360 to contact the location directly, or call 888-624-8140 for general inquiries.
Are there other dining options near Wendy's at 900 Busse Rd?
Yes, nearby options include Panda Express for Chinese food, Quiznos for sandwiches, Starbucks for coffee, and Dos Diablos Bar & Grill for a bar and grill experience.
How can nearby businesses like Tawa Pro Flooring or KBC Tools & Machinery be helpful when visiting Wendy’s?
If you need supplies or equipment while visiting Wendy’s, nearby businesses like Tawa Pro Flooring (carpet and flooring) and KBC Tools & Machinery (hardware and equipment) can be convenient stop-offs during your trip.
Are there services near Wendy's that could assist with vehicle needs?
Yes, Suburban Towing & Recovery is nearby for emergency roadside services, and Voodoo Larry Kustoms offers auto detailing and metal fabrication services.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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