Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant was generally noted as clean, although some customers mentioned issues with food presentation.
Wait Times
Several customers complained about long wait times, particularly during busy hours, affecting their overall experience.
BC
Bryan Cate
Nov 12, 2025
1.0
20 minutes for a mobile order then forgot my sauce. Worst slowest Wendy's ever. And they had plenty of staff 115pm. Watched multiple counter orders come right out. They don't like mobile orders i guess so I'm done here
LL
Lou
Nov 4, 2025
1.0
Found a very long hair in my burger.
FF
Fren Franklin
Nov 3, 2025
5.0
Always a pleasure getting lunch here. Very nice people and service is fast.
RA
Roberto Aguilera
Oct 28, 2025
5.0
Buen lugar, abierto hasta tarde, servicio rápido los empleados accesibles
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Elk Grove Village, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Elk Grove Village, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 952-1360.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 900 Busse Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Elk Grove Village, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 900 Busse Rd?
The drive-through is open from 6:00 AM to 2:00 AM Monday through Saturday, and 8:00 AM to midnight on Sunday.
Does this Wendy's location offer delivery service?
Yes, delivery is available. You can check delivery availability and place orders through the Wendy’s app or at order.wendys.com by entering your address.
Can I dine in at the Wendy's at 900 Busse Rd?
Yes, this Wendy’s location serves dine-in customers along with drive-thru and delivery options.
What payment methods are accepted at Wendy's in Elk Grove Village?
Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is breakfast served at this Wendy's location?
Yes, breakfast is served. You can order breakfast combos, croissants, biscuits, sandwiches, coffee, and sides via the app or order website.
Where can I find Wendy's menu prices for this location?
Menu prices can be viewed by selecting this location on the Wendy’s app or at order.wendys.com, where prices are listed for each item.
How can I provide feedback or contact Wendy's at 900 Busse Rd?
You can reach the Customer Care team via the Wendy’s Contact page online, call (847) 952-1360 to contact the location directly, or call 888-624-8140 for general inquiries.
Are there other dining options near Wendy's at 900 Busse Rd?
Yes, nearby options include Panda Express for Chinese food, Quiznos for sandwiches, Starbucks for coffee, and Dos Diablos Bar & Grill for a bar and grill experience.
How can nearby businesses like Tawa Pro Flooring or KBC Tools & Machinery be helpful when visiting Wendy’s?
If you need supplies or equipment while visiting Wendy’s, nearby businesses like Tawa Pro Flooring (carpet and flooring) and KBC Tools & Machinery (hardware and equipment) can be convenient stop-offs during your trip.
Are there services near Wendy's that could assist with vehicle needs?
Yes, Suburban Towing & Recovery is nearby for emergency roadside services, and Voodoo Larry Kustoms offers auto detailing and metal fabrication services.