Brand Certified
Portillo's Elk Grove Village
4.5(3506 reviews)
Certified by Portillo's Elk Grove Village • Mar 01, 2026
Business Details
1500 Busse Road, Elk Grove Village, IL
60007, United States
Certified by Portillo's Elk Grove Village • Mar 01, 2026
(847) 228-6677
Certified by Portillo's Elk Grove Village • Mar 01, 2026
https://www.portillos.com
Certified by Portillo's Elk Grove Village • Mar 01, 2026
About
Certified by Portillo's Elk Grove Village • Mar 01, 2026
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 1500 Busse Highway! Dive into the authentic taste of Chicago Street food at our 50s-60s Diner themed restaurant, just 2.5 miles, 10 miles from Elk Crossing Shopping Center, O'Hare Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Portillo's Elk Grove Village • Mar 01, 2026
Portillo's Elk Grove Village
1500 Busse Road, Elk Grove Village, IL
60007, United States
Hours
Certified by Portillo's Elk Grove Village • Mar 01, 2026
Reviews
4.5
3,506 reviews
5 stars
2,361
4 stars
750
3 stars
200
2 stars
61
1 star
134
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the hot dogs, Italian beef sandwiches, and chocolate cake shakes as delicious and satisfying.
Service Speed
Many reviews highlighted the prompt service, especially during busy hours, with quick order fulfillment noted.
Atmosphere
The retro diner vibe and cleanliness of the dining area were frequently mentioned as enhancing the overall dining experience.
Order Accuracy
Some customers reported issues with order accuracy, particularly with multi-item orders and missing items.
Staff Friendliness
Numerous reviews commended the friendly and helpful nature of the staff, contributing to a positive experience.
- LBL & L Salon & Organic BeautyFeb 12, 20265.0I stop by for a quick lunch, the customer service, it is great, no waiting time and my order was perfectly fine when I got it.
- SHShawn HubbardFeb 12, 20261.0I want a Caesar salad from this restaurant and I am highly upset I ordered Caesar salad with grilled chicken The portion size of the chicken was little very disappointing also a little to no cheese on my Caesar salad for $14 I expect more. It just seemed like they just gave me a bowl of lettuce with little meat and little to no cheese
- SRSilver Dollar RestaurantFeb 10, 20265.0A lot of the Portillos now a days are disappointing but not this one. This one Reminds of how they were before Private equity took them over. The lady who was handing out food was great. Wish this location was closer to home.
- MDmaxx dawggFeb 7, 20265.0It can get super busy because of the industrial park. But the wait usually isn't too long. It is worth the wait. Great/friendly staff.
- DADolores Aleman-OgburnFeb 5, 20265.0Went through drive through and I purchased a large Fry, and a Rootbeer!!!!! Both Awesome as usual....
Frequently Asked Questions About Portillo's Elk Grove Village
What are the regular operating hours of Portillo's Elk Grove Village?
Portillo's Elk Grove Village is open Monday to Thursday from 10:00 AM to 8:30 PM, Friday until 9:00 PM, Saturday until 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Portillo's Elk Grove Village offer drive-through service?
Yes, Portillo's Elk Grove Village has drive-through hours that generally align with its regular operating hours, except that Sundays it is closed for drive-through.
Can I order Portillo's Elk Grove Village food online or through their app?
Yes, you can order online through their website or use their Android or iOS app available on Google Play and the App Store.
What types of payment does Portillo's Elk Grove Village accept?
Portillo's Elk Grove Village accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Portillo's Elk Grove Village offer catering services?
Yes, catering options are available to bring Portillo's Chicago-style favorites to your location.
Is Portillo's Elk Grove Village family-friendly and accessible?
Yes, the restaurant welcomes families, has children's menus, high chairs, and is wheelchair accessible with accessible entrance, parking, seating, and restrooms.
What types of food and specialties does Portillo's Elk Grove Village serve?
Portillo's offers Chicago-style street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salad, and their famous chocolate cake shake.
Are there any nearby restaurants where I can get alternative dining options?
Nearby restaurants include Viva Zapata Mexican Restaurant, Sushi Today, McDonald's, Potbelly Sandwich Shop, and Bacci Pizzeria - Elk Grove Village, offering a variety of cuisines from Mexican to sushi and pizza.
Is there a nearby coffee shop where I can grab a drink before or after visiting Portillo's?
Yes, Starbucks is located nearby, where you can enjoy coffee or smoothies before or after your meal at Portillo's.
What nearby locations could help with transportation or needs during a visit to Portillo's Elk Grove Village?
Nearby points of interest include Marathon Gas and Bill's Village Marathon gas stations for refueling, and Elk Grove Village Fire Department Station 9 for emergency services, which provide convenient support during your visit.
Brand Certified Facts from Portillo's Elk Grove Village
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Certified March 01, 2026Yext Knowledge Graph
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