Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 1500 Busse Highway! Dive into the authentic taste of Chicago Street food at our 50s-60s Diner themed restaurant, just 2.5 miles, 10 miles from Elk Crossing Shopping Center, O'Hare Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Portillo's Elk Grove Village
1500 Busse Road, Elk Grove Village, IL
60007, United States
Hours
Reviews
4.5
3,483 reviews
5 stars
2,346
4 stars
746
3 stars
198
2 stars
61
1 star
132
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food, especially the Italian beef sandwiches, hot dogs, and chocolate cake shakes, noting strong flavors and generous portions.
Service Speed
Many reviews highlighted the fast service, particularly in the drive-thru, with quick order fulfillment even during busy times.
Atmosphere
The restaurant's lively and nostalgic atmosphere was appreciated, contributing to a fun dining experience.
Inconsistent Experiences
Some customers reported issues with incorrect orders and food quality, indicating variability in service and food preparation.
Staff Friendliness
Overall, the staff received positive remarks for being friendly and accommodating, enhancing the customer experience.
- JMJohn McDermottJan 1, 20265.0It's Portillos always good . I do hate that all these places are putting in self service kiosks.
- RBRobin BeadleDec 23, 20255.0Traditional Portillos vibe, local crowd. Always great food
- DCD ChaDec 19, 20255.0Had a good brunch with hot dogs and sandwiches to try the famous Chicago-style hot dog before heading out to the airport
- AIAlexey IvaninDec 18, 20255.0Portillo’s is always a fun and satisfying stop, especially if you’re craving classic Chicago-style comfort food. The menu has a huge variety, but everything is done with consistency and strong flavors. The Italian beef is juicy and well seasoned, the fries are hot and crispy, and the milkshakes are thick and rich, just the way you expect. The atmosphere has that retro diner vibe that makes the visit feel lively without being overwhelming. Even when the place is busy, the line moves quickly and orders come out fast. The dining area stays clean and organized, which makes it easy to sit down and enjoy your meal. Overall, Portillo’s delivers reliable food, big portions, and a fun experience that never gets old.
- JJJamieDec 12, 20255.0Love Portillo’s hot dogs and cheese fries! Excellent food and speedy drive thru service. Shout out to Gio in drive thru, super friendly and helpful!
Frequently Asked Questions About Portillo's Elk Grove Village
What are the regular operating hours of Portillo's Elk Grove Village?
Portillo's Elk Grove Village is open Monday to Thursday from 10:00 AM to 8:30 PM, Friday until 9:00 PM, Saturday until 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Portillo's Elk Grove Village offer drive-through service?
Yes, Portillo's Elk Grove Village has drive-through hours that generally align with its regular operating hours, except that Sundays it is closed for drive-through.
Can I order Portillo's Elk Grove Village food online or through their app?
Yes, you can order online through their website or use their Android or iOS app available on Google Play and the App Store.
What types of payment does Portillo's Elk Grove Village accept?
Portillo's Elk Grove Village accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Portillo's Elk Grove Village offer catering services?
Yes, catering options are available to bring Portillo's Chicago-style favorites to your location.
Is Portillo's Elk Grove Village family-friendly and accessible?
Yes, the restaurant welcomes families, has children's menus, high chairs, and is wheelchair accessible with accessible entrance, parking, seating, and restrooms.
What types of food and specialties does Portillo's Elk Grove Village serve?
Portillo's offers Chicago-style street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salad, and their famous chocolate cake shake.
Are there any nearby restaurants where I can get alternative dining options?
Nearby restaurants include Viva Zapata Mexican Restaurant, Sushi Today, McDonald's, Potbelly Sandwich Shop, and Bacci Pizzeria - Elk Grove Village, offering a variety of cuisines from Mexican to sushi and pizza.
Is there a nearby coffee shop where I can grab a drink before or after visiting Portillo's?
Yes, Starbucks is located nearby, where you can enjoy coffee or smoothies before or after your meal at Portillo's.
What nearby locations could help with transportation or needs during a visit to Portillo's Elk Grove Village?
Nearby points of interest include Marathon Gas and Bill's Village Marathon gas stations for refueling, and Elk Grove Village Fire Department Station 9 for emergency services, which provide convenient support during your visit.