Welcome to Portillo’s at 1500 Busse Highway! Dive into the authentic taste of Chicago Street food at our 50s-60s Diner themed restaurant, just 2.5 miles, 10 miles from Elk Crossing Shopping Center, O'Hare Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Customers praised the Italian beef sandwiches and Chicago-style hot dogs, but some noted inconsistencies in food freshness and quality.
Service
Many reviews highlighted friendly and fast service, although there were occasional complaints about incorrect orders and staff forgetfulness.
Cleanliness
The restaurant was generally reported as clean, with well-maintained dining areas and bathrooms.
Atmosphere
The nostalgic and lively atmosphere was appreciated, making it a pleasant dining experience for many.
Pricing
Some customers felt the food was overpriced, while others thought it was worth the cost for the quality and experience.
MJ
Maria Johnson
3 days ago
5.0
The best Hot Dog ever
DD
Dan
Nov 11, 2025
1.0
Don't hire people that will make fun of the customers dietary choices, like that 300 pound guy with the funny looking glasses. I still have not ate today thanks to your rude employee. I hope you fired him like you said you would. There are much more respectful people looking for jobs.
DC
David Couch
Nov 7, 2025
5.0
Great experience for a sandwich lover! You won’t leave hungry … well, unless you’re an oversized glutton and your food gauge is indicating well below quarter full! Highly recommended if you go anywhere in Chicago! There is 51 if not more Portillo’s in the area. I had the Italian beef sandwich with hot peppers and Aujus. Great sandwich!
CH
Clinton Harman
Nov 7, 2025
5.0
Portillo’s never disappoints! Iconic Chicago-style eats — the Italian beef is juicy, the dogs are perfect, and the chocolate cake shake is legendary. Fast, friendly, and delicious every time!
SF
Sara Fischer
Nov 2, 2025
4.0
Only thing that would make this place better is having a barnelli's inside like the Niles location!!!
Frequently Asked Questions About Portillo's Elk Grove Village
What are the regular operating hours of Portillo's Elk Grove Village?
Portillo's Elk Grove Village is open Monday to Thursday from 10:00 AM to 8:30 PM, Friday until 9:00 PM, Saturday until 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Portillo's Elk Grove Village offer drive-through service?
Yes, Portillo's Elk Grove Village has drive-through hours that generally align with its regular operating hours, except that Sundays it is closed for drive-through.
Can I order Portillo's Elk Grove Village food online or through their app?
Yes, you can order online through their website or use their Android or iOS app available on Google Play and the App Store.
What types of payment does Portillo's Elk Grove Village accept?
Portillo's Elk Grove Village accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Portillo's Elk Grove Village offer catering services?
Yes, catering options are available to bring Portillo's Chicago-style favorites to your location.
Is Portillo's Elk Grove Village family-friendly and accessible?
Yes, the restaurant welcomes families, has children's menus, high chairs, and is wheelchair accessible with accessible entrance, parking, seating, and restrooms.
What types of food and specialties does Portillo's Elk Grove Village serve?
Portillo's offers Chicago-style street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salad, and their famous chocolate cake shake.
Are there any nearby restaurants where I can get alternative dining options?
Nearby restaurants include Viva Zapata Mexican Restaurant, Sushi Today, McDonald's, Potbelly Sandwich Shop, and Bacci Pizzeria - Elk Grove Village, offering a variety of cuisines from Mexican to sushi and pizza.
Is there a nearby coffee shop where I can grab a drink before or after visiting Portillo's?
Yes, Starbucks is located nearby, where you can enjoy coffee or smoothies before or after your meal at Portillo's.
What nearby locations could help with transportation or needs during a visit to Portillo's Elk Grove Village?
Nearby points of interest include Marathon Gas and Bill's Village Marathon gas stations for refueling, and Elk Grove Village Fire Department Station 9 for emergency services, which provide convenient support during your visit.