Portillo's Elk Grove Village

4.5
3473 reviews

About

Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 1500 Busse Highway! Dive into the authentic taste of Chicago Street food at our 50s-60s Diner themed restaurant, just 2.5 miles, 10 miles from Elk Crossing Shopping Center, O'Hare Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Portillo's Elk Grove Village
1500 Busse Road, Elk Grove Village, IL
60007, United States

Hours

Reviews

4.5
3,473 reviews
5 stars
2,334
4 stars
746
3 stars
199
2 stars
61
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the Italian beef sandwiches and Chicago-style hot dogs, but some noted inconsistencies in food freshness and quality.

Service

Many reviews highlighted friendly and fast service, although there were occasional complaints about incorrect orders and staff forgetfulness.

Cleanliness

The restaurant was generally reported as clean, with well-maintained dining areas and bathrooms.

Atmosphere

The nostalgic and lively atmosphere was appreciated, making it a pleasant dining experience for many.

Pricing

Some customers felt the food was overpriced, while others thought it was worth the cost for the quality and experience.
  • MJ
    Maria Johnson
    3 days ago
    5.0
    The best Hot Dog ever
  • DD
    Dan
    Nov 11, 2025
    1.0
    Don't hire people that will make fun of the customers dietary choices, like that 300 pound guy with the funny looking glasses. I still have not ate today thanks to your rude employee. I hope you fired him like you said you would. There are much more respectful people looking for jobs.
  • DC
    David Couch
    Nov 7, 2025
    5.0
    Great experience for a sandwich lover! You won’t leave hungry … well, unless you’re an oversized glutton and your food gauge is indicating well below quarter full! Highly recommended if you go anywhere in Chicago! There is 51 if not more Portillo’s in the area. I had the Italian beef sandwich with hot peppers and Aujus. Great sandwich!
  • CH
    Clinton Harman
    Nov 7, 2025
    5.0
    Portillo’s never disappoints! Iconic Chicago-style eats — the Italian beef is juicy, the dogs are perfect, and the chocolate cake shake is legendary. Fast, friendly, and delicious every time!
  • SF
    Sara Fischer
    Nov 2, 2025
    4.0
    Only thing that would make this place better is having a barnelli's inside like the Niles location!!!

Frequently Asked Questions About Portillo's Elk Grove Village

What are the regular operating hours of Portillo's Elk Grove Village?

Portillo's Elk Grove Village is open Monday to Thursday from 10:00 AM to 8:30 PM, Friday until 9:00 PM, Saturday until 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Does Portillo's Elk Grove Village offer drive-through service?

Yes, Portillo's Elk Grove Village has drive-through hours that generally align with its regular operating hours, except that Sundays it is closed for drive-through.