Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,315 reviews
5 stars
576
4 stars
278
3 stars
193
2 stars
70
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and poor management.
Food Quality
Mixed reviews on food quality; some items were fresh and hot, while others were stale or improperly prepared.
Cleanliness
The cleanliness of the location received positive feedback, but there were also complaints about dirty restrooms and unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, were highlighted by multiple customers.
Drive-Thru Experience
The drive-thru service was criticized for long wait times and poor management, with some customers having to wait unnecessarily.
- PWPayton Welch1 day ago5.0Seleny was the sweetest, most helpful person we have come across in a long time. Her customer service was amazing and she made our day ((:
- SAShahem AbuhashishNov 17, 20251.0The lady in the morning, so rude
- JJJeannie JonesNov 2, 20252.0Ordered a snack wrap meal and seemed like they used 1 piece of chicken to make them both there was barley any chicken in it at all ordered table service after 10 minutes I went to the front and my order is in a bag sitting on the pick up counter had to ask for new food to be cooked it was cold and a tray and tell them It was not ordered for pick up then went back to the children’s area and the fan in the children’s play area is ridiculous the room is freezing cold and makes your food cold in less then 2 mins so ended up eating cold food anyway this place os just ridiculous smh staff didn’t seem to care or just didn’t understand what I was saying
- DJDan JenderOct 21, 20251.0I didnt eat here! Their $6 dollar mcdouble meal is now $6.30. Its not about the 30 cents, its about the manager telling me ALL mcdonald's raised the price...LIE!!! I went to the very next mcdonald's on rt 83 and the manager here said she lied. Disgraceful.
- KKKyle KnightOct 13, 20253.0Their Coke machine doesn't mix the syrup properly. I went to tell the manager who wears too much makeup and she wasn't listening to me she just made me try another one even though I could tell the color wasn't correct so the mixture wasn't going to be correct again. But she just talked over me and didn't really care about what I was saying. Also I know it's a really small complaint but she wouldn't let me take the Monopoly tickets off of the cups she was throwing in the trash. Also. Why are all of the McDonald's switching to not having soda fountains in the lobby?
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 1912 E Higgins Rd?
Delivery is available from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Does this McDonald's location offer drive-thru service?
Yes, drive-thru is available daily, generally from 4:00 AM to 11:00 PM, with extended hours on Friday and Saturday until midnight.
What payment options does McDonald's at Elk Grove Village accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's mobile app available on iOS and Android.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the address and contact number for this McDonald's?
The address is 1912 E Higgins Rd, Elk Grove Village, IL 60007. The phone number is +1 847-437-7949.
What are some nearby hotels where I can stay when visiting McDonald's on E Higgins Rd?
Nearby hotels include Days Inn Elk Grove Village/Chicago/OHare Airport West, Days Inn by Wyndham Elk Grove Village O’Hare Airport West, La Quinta Inn by Wyndham Chicago O’Hare Airport, Howard Johnson by Wyndham Elk Grove Village Hotel and Suites, and Red Lion Inn & Suites Elk Grove Village.
Are there other fast food options near McDonald's on E Higgins Rd?
Yes, nearby fast food options include another McDonald's, White Castle, Subway, and Dunkin'.
Where can I get car services near McDonald's in Elk Grove Village?
Nearby car services include Jiffy Lube for oil changes and Bernal's Detail Shop for car washing and detailing.
What hours is McDonald's open for in-person dining?
This McDonald's is open 24 hours every day of the week for in-person dining.