Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
949 reviews
5 stars
401
4 stars
166
3 stars
167
2 stars
52
1 star
163
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Service Speed
Many reviews highlighted slow service times, particularly at the drive-thru, with some customers waiting excessively for their orders.
Customer Service
Feedback indicated poor customer service experiences, including unhelpful staff and rude interactions.
Food Quality
While some customers praised the food, others reported receiving stale or reheated items, affecting overall satisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including flooded floors and general hygiene concerns.
- SVSebastian VargasOct 25, 20251.0Took almost 30 minutes for one hash brown and breakfast burrito. I could’ve made one faster if I went back there myself
- RKRuslan KurmangalievOct 24, 20251.015 min just to get coffee
- FHFelicia HaarOct 10, 20251.0On 10/10/2025 I ordered 2 sausage egg and cheese mcmuffins and a sausage egg and cheese bagel. I got a bacon bagel instead and tried to call to get assistance with refund and no one answered the phone. Very dissatisfied
- EGEddie GeeOct 9, 20251.0Placed an order here, I asked for two daily doubles my way, one of my burgers was missing a patty the second one wasn't made my way and they forgot like half my order. Unbelievable, I tried calling and no answer. How difficult is it to complete an order correctly?
- SPSindy ParOct 3, 20251.0Always a bad experience they can never make the ice coffee correctly. I ask for 5 extra creams and they put 0 creams. sometimes they even forgot about the order after waiting for 30 mins for one item. Can’t even cancel the order. Money gone just like that. The app is also horrible very slow and crashes all the time loses orders and refreshes by itself so the code disappears and the order disappears.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Elk Grove Village, IL?
McDonald's in Elk Grove Village is open Monday through Friday from 4:00 AM to 11:00 PM, Saturday from 4:00 AM to 9:00 PM, and Sunday from 7:00 AM to 4:00 PM.
Does this McDonald's location offer drive-through service?
Yes, drive-through is available daily with hours matching the dining hours except on Sunday, when it operates from 7:00 AM to 4:00 PM.
Can I order McDonald's food for delivery or curbside pickup at this location?
Yes, McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, and cash.
Is there a mobile app to order from McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
Where is McDonald's located in Elk Grove Village, IL?
It is located at 1450 Busse Rd, Elk Grove Village, IL 60007, USA.
Are there other fast food options near McDonald's at 1450 Busse Rd?
Yes, nearby fast food options include Viva Zapata Mexican Restaurant, Subway, Taco Bell, Portillo's, and Jimmy John's.
Is there public transportation near McDonald's to help me get there?
Yes, the Pace Suburban Bus station at Busse Rd & Greenleaf Ave is nearby, aiding convenient access to McDonald's.
What nearby services might be useful when visiting McDonald's?
Nearby services include Western Union for money transfer, Med-stop for medical needs, and Marathon Gas station for fueling vehicles.
Does McDonald's Elk Grove Village offer any rewards or loyalty programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.