Brand Certified
McDonald's
3.6(772 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
10 Biesterfield Road, Elk Grove Village, IL
60007, United States
Certified by McDonald's • Mar 01, 2026
(847) 364-4525
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
772 reviews
5 stars
324
4 stars
143
3 stars
106
2 stars
45
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned issues with food quality, including stale items, incorrect orders, and unsatisfactory preparation.
Management Issues
Several customers expressed dissatisfaction with management, citing poor handling of staff and customer complaints.
Customer Experience
While some customers praised friendly staff and good experiences, many others reported negative interactions and overall disappointment.
- SCSabrina CauseyFeb 9, 20265.0Nicole is such a sweetheart and so helpful. She had such a kind and welcoming tone and was super helpful. Give that girl a raise
- ASAdin SmajicJan 20, 20261.0Ordered coffee, wasn’t ready so I had to wait, that’s fine. Still scalding hot even though I put in the app to add ice. Employees brought my coffee out and did not put lid on fully, making me spill it all over myself and my vehicle.
- SCShaila CamachoJan 19, 20261.0I ordered a mc chicken and when I took a bite the bun was burn and the chicken was mid burn too.
- KSKelly SoreghenJan 11, 20261.0Went to McDonalds to get my daughter a happy meal toy while I ordered a few burgers. Was told no and they will not sell me just a toy when in fact we do it all the time at different McDonalds. So now I have a crying kid because Juanito the manager is lying to me. I have been doing this since my oldest son was a baby and remember doing this when I was younger. It’s literally a plastic 2 dollar toy that makes my daughter happy. Hope your happy that you made a kid cry because your having a bad day. Such crap when I donate to the Ronald McDonald house every time we stop.
- EOEngelbert OszustDec 29, 20251.0Horrible service waited for 20 minutes, gave me my drink and never gave me the actual food after they told me to go to the drive through waiting area (bacon McDouble and medium fries), had to go inside and wait even longer.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Elk Grove Village?
McDonald's in Elk Grove Village is open 24 hours a day, 7 days a week, including holidays.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's location has a drive-through service open 24 hours a day, 7 days a week.
Which payment methods are accepted at McDonald's in Elk Grove Village?
They accept payments via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's for pickup or delivery online?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through their mobile app available on iOS and Android.
What services are provided at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there other fast food or dining options near this McDonald's?
Yes, nearby dining options include Subway, Baskin-Robbins, Dunkin', Popeyes Louisiana Kitchen, Chipotle Mexican Grill, Jimmy John's, and Brittany's Bistro, offering a variety of sandwiches, ice cream, coffee, chicken, Mexican fare, and American bistro meals.
Where can I find convenience stores and gas stations close to McDonald's?
Convenience stores and gas stations nearby include 7-Eleven and Exxon & Mobil Stations, ideal for quick stops before or after your meal at McDonald's.
What banking and financial services are accessible near the McDonald's location?
Nearby banks and financial services include Bank of America, Citibank, Huntington Bank, TCF Bank, Western Union, and a Bitcoin ATM by Coinhub for your banking and money transfer needs.
Can customers find health, beauty, or personal care services near McDonald's?
Yes, nearby services include Prime Stars Orthodontics, Susan Giuntini Walker NP (nurse practitioner), Doctors of Physical Therapy, and ROMA Nail Bar for dental, medical, physical therapy, and nail care.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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