Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
756 reviews
5 stars
322
4 stars
140
3 stars
102
2 stars
45
1 star
147
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and misunderstandings at the drive-thru.
Service Quality
Numerous reviews highlighted poor customer service, including rudeness from staff and slow service times.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale items and incorrect preparation.
Cleanliness
Some reviews noted cleanliness issues, particularly regarding food preparation and dining areas.
Positive Experiences
Despite the negative feedback, there were mentions of friendly staff and good experiences, particularly with specific employees.
- SSSuzy Stephens2 days ago2.0Way too much for an egg McMuffin and they didn't even put the cheese on it!
- JMJack MurphyNov 14, 20251.0Been stopping at this McDonald's for breakfast on my way to work for a while now and the service keeps getting worse the longer I'm there. They're always slow but today they completely screwed up my order after making me wait 12 minutes. They clearly had a new girl on the drive-thru who was just clearly out of her depth. I've put up with it so far because I just need something quick for breakfast but I'm going to step eating there
- AFAngel FloresNov 1, 20255.0Great customer service. Best mcdonald fries i have had in a while
- LPLaurette ParkerOct 22, 20251.0I left after waiting for my food so long this morning that they made me late for work. Never got my food. Management can refund my order. The card is under this name.
- TTT.TSep 24, 20251.0I came through the drive-thru today around 9:35 AM, and the female employee working was very unprofessional and rude. I visit this McDonald’s almost every day, and it was disappointing to be treated with such attitude. If she was having a bad day, it shouldn’t be taken out on customers. I understand the pay may not always feel fair, but at the end of the day this is still her job and good customer service is expected
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Elk Grove Village?
McDonald's in Elk Grove Village is open 24 hours a day, 7 days a week, including holidays.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's location has a drive-through service open 24 hours a day, 7 days a week.
Which payment methods are accepted at McDonald's in Elk Grove Village?
They accept payments via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's for pickup or delivery online?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through their mobile app available on iOS and Android.
What services are provided at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there other fast food or dining options near this McDonald's?
Yes, nearby dining options include Subway, Baskin-Robbins, Dunkin', Popeyes Louisiana Kitchen, Chipotle Mexican Grill, Jimmy John's, and Brittany's Bistro, offering a variety of sandwiches, ice cream, coffee, chicken, Mexican fare, and American bistro meals.
Where can I find convenience stores and gas stations close to McDonald's?
Convenience stores and gas stations nearby include 7-Eleven and Exxon & Mobil Stations, ideal for quick stops before or after your meal at McDonald's.
What banking and financial services are accessible near the McDonald's location?
Nearby banks and financial services include Bank of America, Citibank, Huntington Bank, TCF Bank, Western Union, and a Bitcoin ATM by Coinhub for your banking and money transfer needs.
Can customers find health, beauty, or personal care services near McDonald's?
Yes, nearby services include Prime Stars Orthodontics, Susan Giuntini Walker NP (nurse practitioner), Doctors of Physical Therapy, and ROMA Nail Bar for dental, medical, physical therapy, and nail care.