Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude or unhelpful staff, particularly during late hours, leading to negative experiences.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised freshness.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, with some noting it as one of the cleaner McDonald's locations.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, causing frustration and dissatisfaction.
Customer Experience
Positive experiences were noted for friendly staff and quick service during certain hours, but these were inconsistent.
SB
Sabrina Brown
Feb 25, 2026
5.0
I HAD NO PROBLEMS ON MY FIRST TIME VISIT TO THIS LOCATION ON 02/25/26 AROUND THE 11:00AM.
THE FOOD WAS FRESH IF NOT FRESHER.
THE CASHIER WAS NICE EXTREMELY PERSONABLE.
THE RESTAURANT WAS CLEAN. THE PRICES ON THE MEALS/FOOD ARE A LITTLE MORE PROBABLY THAN OTHER LOCATIONS.
THE PARKING LOT SMOOTH.
SMALLER LOCATIONS AND THE PARKING LITTLE MORE CONDENSED THAN OTHER LOCATIONS.
ML
Mayra E Laboy
Feb 10, 2026
5.0
First location excelente *This one was on my way to Hoffman Estate food was great only order Bacon,egg,meal place was very clean and location looked very safe employees were polite and quick. Will visit this one more often ...
2nd location Terrible >However the one on> North ave & Rowlohling Rd <is horrible Biscuit was very hard not good taste area was good but product was not will never going there again. Biscuit felt like it had be there over time few hours at least.
KJ
Kevin Jeurn
Jan 29, 2026
1.0
Went here for breakfast and i gotta say this was the worst breakfast meal ive ever had from any McDonalds everything tasted bad from my bagel, orange juice and even the apple pie that felt like they took it out from the displays on the counter. Will never eat at this location ever again
JN
Jasmine Navarro
Jan 9, 2026
1.0
I got an oreo mcflurry and didn't even mix or put a good amount of oreos.
Y2
Ymo 21
Dec 16, 2025
1.0
Rude Manager and bad customer service , manager literally handed our food and said here , and walked away when I was saying thank you , I noticed I didn’t get the sauce I wanted to my order and when I went to say excuse me she ignored me and went to the back with the other employees .. maybe shouldn’t work there if you hate your job and don’t like dealing with customers
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