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McDonald's

3.8
(448 reviews)

Business Details

947 Meacham Rd, Elk Grove Village, IL
60007, United States
(847) 985-0490
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
947 Meacham Rd, Elk Grove Village, IL
60007, United States

Hours

Reviews

3.8
448 reviews
5 stars
229
4 stars
70
3 stars
41
2 stars
24
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, particularly during late hours, leading to negative experiences.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised freshness.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, with some noting it as one of the cleaner McDonald's locations.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, causing frustration and dissatisfaction.

Customer Experience

Positive experiences were noted for friendly staff and quick service during certain hours, but these were inconsistent.
  • SB
    Sabrina Brown
    Feb 25, 2026
    5.0
    I HAD NO PROBLEMS ON MY FIRST TIME VISIT TO THIS LOCATION ON 02/25/26 AROUND THE 11:00AM. THE FOOD WAS FRESH IF NOT FRESHER. THE CASHIER WAS NICE EXTREMELY PERSONABLE. THE RESTAURANT WAS CLEAN. THE PRICES ON THE MEALS/FOOD ARE A LITTLE MORE PROBABLY THAN OTHER LOCATIONS. THE PARKING LOT SMOOTH. SMALLER LOCATIONS AND THE PARKING LITTLE MORE CONDENSED THAN OTHER LOCATIONS.
  • ML
    Mayra E Laboy
    Feb 10, 2026
    5.0
    First location excelente *This one was on my way to Hoffman Estate food was great only order Bacon,egg,meal place was very clean and location looked very safe employees were polite and quick. Will visit this one more often ... 2nd location Terrible >However the one on> North ave & Rowlohling Rd <is horrible Biscuit was very hard not good taste area was good but product was not will never going there again. Biscuit felt like it had be there over time few hours at least.
  • KJ
    Kevin Jeurn
    Jan 29, 2026
    1.0
    Went here for breakfast and i gotta say this was the worst breakfast meal ive ever had from any McDonalds everything tasted bad from my bagel, orange juice and even the apple pie that felt like they took it out from the displays on the counter. Will never eat at this location ever again
  • JN
    Jasmine Navarro
    Jan 9, 2026
    1.0
    I got an oreo mcflurry and didn't even mix or put a good amount of oreos.
  • Y2
    Ymo 21
    Dec 16, 2025
    1.0
    Rude Manager and bad customer service , manager literally handed our food and said here , and walked away when I was saying thank you , I noticed I didn’t get the sauce I wanted to my order and when I went to say excuse me she ignored me and went to the back with the other employees .. maybe shouldn’t work there if you hate your job and don’t like dealing with customers

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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