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Krispy Kreme

4.3
(2561 reviews)

Business Details

412 East Devon Ave, Elk Grove Village, IL
60007, United States
(847) 472-9500

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Elk Grove Village.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
412 East Devon Ave, Elk Grove Village, IL
60007, United States

Hours

Reviews

4.3
2,561 reviews
5 stars
1,729
4 stars
401
3 stars
151
2 stars
77
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and lack of attentiveness.

Product Consistency

While many customers enjoy the donuts, there are frequent complaints about incorrect orders and quality control issues, such as missing fillings.

Cleanliness and Atmosphere

The cleanliness of the store is inconsistent, with some customers noting a clean environment while others mention dirty floors and unsanitary conditions.

Pricing Concerns

Several customers express dissatisfaction with pricing, citing high costs and perceived shrinkflation in donut sizes.

Availability Issues

Customers frequently report that popular items are sold out or not available, leading to frustration, especially during peak times.
  • BP
    BHAVINKUMAR PRAJAPATI
    5 days ago
    5.0
    The service at Krispy Kreme was outstanding. The employees were polite, patient, and very helpful while taking our order. Even during a busy time, they stayed calm and professional. It really made the visit enjoyable!
  • MK
    Maram Khaireddin
    Feb 24, 2026
    5.0
    First time having Krispy Kreme since I was a little girl. The lady taking my order was very sweet and patient with me. Donuts were fresh and melt in your mouth. Will be returning again!
  • JD
    Jim Duda
    Feb 23, 2026
    4.0
    Lobby was closed. Drive in was not busy. Doughnuts were still warm. But So expensive you would think they were made of gold
  • RE
    Rick Eiseman
    Feb 18, 2026
    4.0
    The place itself is pretty cool being able to watch doughnuts being made. The counter staff was surprisingly blah. I expected energetic happy people but they were no different than a cashier at a grocery store... all business. Doughnuts are as usual good. KK has cake doughnuts, but not at this location 😐
  • CS
    Charlotte Wilson Speweik
    Jan 29, 2026
    3.0
    It's a bit of a love-hate relationship going on with Krispy Kreme these days. Their classic glazed donuts are always delicious, obviously best if you can get them hot. I don't really care about any of their other flavors because why mess with perfection! They do have various free deals throughout the year, which is nice, and our kids love coming and watching the donuts get made. It is a special treat that we usually only get a couple times a year, but for whatever reason my husband decided to pick up a dozen this evening while out and about running errands with our youngest, and we both had the same reaction when he opened the box. What in the shrinkflation happened?! I almost asked him if he got the minis they were that noticeably smaller. A dozen donuts with still over $16, yet you can see that there is a significant gap where there never used to be a gap (see photo comparing our box and their box). Maybe it seems petty to complain, but I think that was more offensive than if the box cost a dollar more.

Frequently Asked Questions About Krispy Kreme

What are the delivery hours for Krispy Kreme in Elk Grove Village?

Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.

When is the drive-through service available at this Krispy Kreme location?

The drive-through is open daily from 6:00 AM to 10:00 PM.

Brand Certified Facts from Krispy Kreme

This information is certified by Krispy Kreme and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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