Looking for a grocery store near you? Visit your local Jewel-Osco located at 20 W Biesterfield, Elk Grove Village, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 593-1112. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Mixed experiences reported; some staff are helpful and friendly, while others are described as rude or unhelpful.
Cleanliness
The store is generally noted as clean and organized, though there are concerns about food safety and hygiene in the deli.
Pricing
Many customers find prices to be high, with some mentioning price gouging and better deals at competitors.
Product Availability
While the store is often well-stocked, there are complaints about out-of-stock sale items and issues with expired products.
Deli Experience
The deli counter receives frequent criticism for slow service and unsatisfactory customer interactions.
ER
Edith Rodríguez
6 days ago
5.0
I was new to digital couponing and all staff were so helpful! I appreciate nice people when I dont know what the heck I'm doing.
LS
Linda Szweda
Nov 9, 2025
1.0
Yesterday morning, I went to the bake shop and noticed one of the glass door was missing. The bagels and donuts are already placed in that case and the Bake shop manager knew the door was missing. I can understand if they place the food in containers till the door got replaced but leaving it out like that, bugs can fly in there. Please do better next time.
JL
Joseph Lola
Nov 4, 2025
3.0
We do pick up orders from time to time but recently we found big long black hairs in our orders. Hairnets might need to be a thing because it's getting gross finding hair in our food
SL
sandra larsen
Oct 30, 2025
1.0
Very bad experience today in Deli . Woman would not help me because I couldn’t find number ticket after I explained that I couldn’t find it. She ignored me and took the next person with a number even though I had waited for 5 min to be waited on and no one was there. I nicely explained and she disregarded me. Luckily a sweet young man behind the counter stepped up and helped me . He was great. Unlike her.
TT
Tony
Oct 28, 2025
4.0
This is typically a very valuable Jewel, although out-of-stock sale items seem to occur more frequently than anticipated. The overall staff is generally helpful; however, I have occasionally encountered frustrating experiences with higher-level Customer Service Desk representatives.
(*) Posting responses to reviews, generally with whatever customers express, is admirable.
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 20 W Biesterfield, Elk Grove Village, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 20 W Biesterfield, Elk Grove Village, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco accept SNAP EBT payments?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases including delivery and Drive Up & Go™ pickup orders.
Can I pay using Apple Pay at Jewel-Osco?
Yes, Jewel-Osco accepts Apple Pay along with many other convenient payment methods.
Is there a pharmacy at the Jewel-Osco located at 20 W Biesterfield, Elk Grove Village, IL?
Yes, this Jewel-Osco location has a pharmacy available.
How can I redeem my Jewel-Osco Points?
You can redeem your Points by entering your phone number or swiping your Loyalty Card at participating fuel pumps or in-store checkout to apply discounts automatically.
Are COVID-19 vaccines available at this Jewel-Osco?
Yes, COVID-19 vaccines are available by appointment for eligible patients following local health guidelines. Schedule your appointment at www.jewelosco.com/covid-19.
What types of pickup and delivery services does Jewel-Osco offer?
Jewel-Osco offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options for your convenience.
What are the regular operating hours for Jewel-Osco at this location?
The store is open daily from 6:00 AM to midnight, including weekends.
Which nearby banks can customers visit around Jewel-Osco at 20 W Biesterfield, Elk Grove Village?
Nearby banking options include Huntington Bank, Citibank, and TCF Bank, providing convenient financial services close to Jewel-Osco.
Are there any food and dining options near Jewel-Osco?
Yes, nearby restaurants include ZENSHI Handcrafted Sushi, OK Burrito Inc, and Little Caesars Pizza, ideal for grabbing a meal before or after shopping.
What financial and currency exchange services are available near this Jewel-Osco?
Coinme and Western Union provide currency exchange and money transfer services nearby, useful for your financial needs while visiting.