Jewel-Osco

4.2
1097 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 20 W Biesterfield, Elk Grove Village, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 593-1112. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
20 W Biesterfield, Elk Grove Village, IL
60007, United States

Hours

Reviews

4.2
1,097 reviews
5 stars
619
4 stars
258
3 stars
95
2 stars
38
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some staff are helpful and friendly, while others are described as rude or unhelpful.

Cleanliness

The store is generally noted as clean and organized, though there are concerns about food safety and hygiene in the deli.

Pricing

Many customers find prices to be high, with some mentioning price gouging and better deals at competitors.

Product Availability

While the store is often well-stocked, there are complaints about out-of-stock sale items and issues with expired products.

Deli Experience

The deli counter receives frequent criticism for slow service and unsatisfactory customer interactions.
  • ER
    Edith Rodríguez
    6 days ago
    5.0
    I was new to digital couponing and all staff were so helpful! I appreciate nice people when I dont know what the heck I'm doing.
  • LS
    Linda Szweda
    Nov 9, 2025
    1.0
    Yesterday morning, I went to the bake shop and noticed one of the glass door was missing. The bagels and donuts are already placed in that case and the Bake shop manager knew the door was missing. I can understand if they place the food in containers till the door got replaced but leaving it out like that, bugs can fly in there. Please do better next time.
  • JL
    Joseph Lola
    Nov 4, 2025
    3.0
    We do pick up orders from time to time but recently we found big long black hairs in our orders. Hairnets might need to be a thing because it's getting gross finding hair in our food
  • SL
    sandra larsen
    Oct 30, 2025
    1.0
    Very bad experience today in Deli . Woman would not help me because I couldn’t find number ticket after I explained that I couldn’t find it. She ignored me and took the next person with a number even though I had waited for 5 min to be waited on and no one was there. I nicely explained and she disregarded me. Luckily a sweet young man behind the counter stepped up and helped me . He was great. Unlike her.
  • TT
    Tony
    Oct 28, 2025
    4.0
    This is typically a very valuable Jewel, although out-of-stock sale items seem to occur more frequently than anticipated. The overall staff is generally helpful; however, I have occasionally encountered frustrating experiences with higher-level Customer Service Desk representatives. (*) Posting responses to reviews, generally with whatever customers express, is admirable.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!