Jewel-Osco

4.2
1105 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 20 W Biesterfield, Elk Grove Village, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 593-1112. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
20 W Biesterfield, Elk Grove Village, IL
60007, United States

Hours

Reviews

4.2
1,105 reviews
5 stars
624
4 stars
260
3 stars
96
2 stars
36
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some staff are friendly and helpful, while others are rude and dismissive.

Product Quality

Concerns raised about expired or unsanitary food items, particularly in the deli and meat sections.

Store Cleanliness

Generally noted as clean and organized, but some reports of unsanitary practices in food handling.

Pricing Issues

Customers feel prices are high and sometimes perceive price gouging, especially compared to competitors.

Online Services

Issues with online ordering and app functionality, leading to frustration among customers.
  • PK
    Porsha Kapera
    Dec 27, 2025
    1.0
    Be careful at this store — I like to use Drive Up services when possible because I have four small children. I’ve had multiple encounters with this store where they try to hide dates when they package meats together (the outer wrap will have a later date than the individual packaging — meaning I would think the meat was still good when it was time to cook it on Christmas Day for my guests even though it was past expiration by that point, confirmed by smell and overall look), they’ve also given me expired bakery items, etc. I’ll provide photo proof. When I spoke to their escalation team, I was first told I would receive a refund (they were obviously completely at fault), however the store ultimately denied my refund. Apparently management is fine with providing their customers with $140+ worth of expired goods. So gross.
  • FV
    Fish Viktor
    Dec 27, 2025
    5.0
    I always feel very comfortable there. The best quality of service.
  • AR
    Angela R
    Dec 15, 2025
    5.0
    Great customer service, clean, well stocked. I do a lot of shopping online for pick up and they always do a great job!
  • JA
    James Allen
    Dec 5, 2025
    5.0
    Great store, great prices with the app.
  • DC
    David Cederquist
    Dec 2, 2025
    5.0
    Love this Jewel, walking distance from home, everyone is friendly and helpful.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!