Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Elk Grove Village, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned unsatisfactory food quality, including stale donuts, poorly made drinks, and cold or burnt food.
Cleanliness
Several customers noted cleanliness issues, including dirty bathrooms and unsanitary conditions in the store.
Inconsistent Experience
While some customers praised the friendly staff and good service, others experienced significant inconsistencies in order accuracy and service quality.
MM
Maria Malaga
Jan 4, 2026
1.0
El servicio es pésimo para un cafe tardan demasiado y pides café caliente y te dan café frío la verdad me eido sin ordenar varias veces xk tardan demasiado lamentablemente es el que me queda cerca manayer agan algo pongan más atención en los clientes con esa actitud la gente seva para otro lado
EG
Elisabet Garcia
Dec 25, 2025
1.0
the food is alright, the snacking bacon sucks tho it’s a always cold and burnt. Service is terrible besides one male employee that is actually nice. They do not pay attention to you when ordering and then give you a wrong order, when you complain about it they try to gaslight you saying you asked for this and then get mad if you want it changed or want a refund. one time i asked for a grilled cheese and they insisted it was in the bag (spoiler: there was a croissant in it) i asked for it to be changed and they told me i had to go inside and took forever to give it to me, i ended up paying for the croissant bc they took so long to refund that i told them to just leave it like that. Today i asked for small hot chocolate and then charged me for medium, the girl got the wrong order even tho she asked me to repeat it twice, but i could hear her talking with someone else through the speaker) i understand mistakes but this location repeatedly get orders wrong. Dunkin on higgins is wayyy better
JN
Jasmine Navarro
Dec 20, 2025
1.0
Second time I go and they do my drink wrong i get the strawberry daydream and they put more milk than anything and when going back for them to fix it they just dumped it and make it more messy.
OS
Olivia Samborski
Dec 18, 2025
1.0
They charged me extra for a substitution of egg to sausage on my croissant sandwich, then didn’t give me my extra sausage.
PP
pooja patel
Nov 30, 2025
1.0
We went in to get breakfast as it was on our way home and the man on the speaker did not take our order right. When I got to the window he handed me 2 iced drinks when one was a hot latte then was talking to his co workers in Hindi (note: I’m fluent in Hindi) and was complaining about how we should have told him at the speaker. Then before he handed us out food (ordered breakfast and donuts) he was handing me the donuts and took it away and said wait I’ll give it to you later. Then grabbed it outta my hands. We waited another 5 minutes before he gave us everything and still the wrongly made latter still wasn’t given to us until I reminded him. Shortly after we got home we opened the food and all the hash browns were squished together and looked disgusting and my sandwich's were burnt. Terrible Dunkin’ service, quality and management
What are the opening hours of Dunkin' in Elk Grove Village, IL?
Dunkin' is open 24 hours a day, 7 days a week at 50 Biesterfield Rd, Elk Grove Village, IL.
Where can I find Dunkin' in Elk Grove Village, IL?
You can find Dunkin' at 50 Biesterfield Rd, Elk Grove Village, IL 60007.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.
What special holiday drinks does Dunkin' currently offer?
Dunkin' features new holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and a Berry Sangria Refresher.
Can I order ahead at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android to enjoy a fast grab and go experience.
What type of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, brunch, and dinner options.
Does Dunkin' have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Which nearby places can I visit after grabbing a coffee at Dunkin'?
After your visit, you might like to check out Baskin-Robbins for ice cream, Jewel-Osco for groceries, or Walgreens pharmacy, all conveniently nearby.
Are there nearby dining options to Dunkin' besides it itself?
Yes, nearby dining options include Chipotle Mexican Grill for Tex-Mex, Subway and Jimmy John's for sandwiches, and Brittany’s Bistro for a classic diner experience.
How can nearby financial services help when visiting Dunkin'?
Nearby banks such as Bank of America and TCF Bank are available for withdrawing cash or managing accounts before or after your Dunkin' visit.