Dunkin'

3.6
328 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

50 Biesterfield Rd, Elk Grove Village, IL
60007, United States
(847) 437-1004
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elk Grove Village, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
50 Biesterfield Rd, Elk Grove Village, IL
60007, United States

Hours

Reviews

3.6
328 reviews
5 stars
161
4 stars
51
3 stars
14
2 stars
21
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and indifferent staff, with several instances of poor service and order mistakes.

Order Accuracy

Frequent complaints about incorrect orders and inconsistent drink preparation were noted, leading to customer frustration.

Cleanliness

Several reviews highlighted unsanitary conditions in the store, including dirty floors and bathrooms.

Product Quality

Customers expressed disappointment with the freshness and quality of food items, particularly donuts and drinks.

Speed of Service

Service speed varied significantly, with some customers experiencing long wait times, especially during busy hours.
  • AA
    Aysslyn Arreola
    Nov 17, 2025
    1.0
    Slowest drive thru ever
  • AM
    amaris mariah
    Nov 7, 2025
    1.0
    I came here around 9:30pm on 11/6 I was extremely nice to the person at the speaker and when I asked if he could modify something for me he started SCREAMING at me. I continued to stay calm and when I got to the window he didn’t even say hello and he was mad the entire time when I was being polite. They need to fire whoever he is. I didn’t get his name…Not professional at all and shouldn’t be working with that attitude. (However morning crew is always super sweet and friendly)
  • PL
    Patty Martínez (Latinalove)
    Oct 28, 2025
    1.0
    I stopped by for coffee yesterday around 7:30pm, I had to wait at the speaker to place my order which is understandable, I waited a few minutes, they took my order. I go to the window and I see them talking without any care that there’s people at the window waiting, I had to wait this time even longer than at the speaker, all that for her to ask for my order all over again, smh. There were only 2 cars at the drive thru and no one inside. Really bad experience
  • SM
    Seyyed Mohammad Mousavi
    Oct 23, 2025
    1.0
    Used online ordering twice and they had not prepared a single sandwich until I went there and asked to make it. Took ~15 min that is 3 time more than regular DDs. While the staff ignore the customers standing for a long time, they do not respond politely. No eye contact. The person making my sandwich was also using her hand that had been touched with her cell phone several times. Poor hygiene on the floor and the counters too.
  • KB
    KATRINA BARBOSA
    Oct 14, 2025
    1.0
    a $7 iced latte with an extra shot of espresso shouldn’t look like milk, terrible absolutely no coffee/espresso taste at all just pure sugary milk
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Elk Grove Village, IL?

Dunkin' is open 24 hours a day, 7 days a week at 50 Biesterfield Rd, Elk Grove Village, IL.

Where can I find Dunkin' in Elk Grove Village, IL?

You can find Dunkin' at 50 Biesterfield Rd, Elk Grove Village, IL 60007.