Dunkin'

3.4
541 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elk Grove Village, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2750 W Touhy Ave, Elk Grove Village, IL
60007, United States

Hours

Reviews

3.4
541 reviews
5 stars
243
4 stars
77
3 stars
42
2 stars
37
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing ingredients.

Food Quality

Several reviews mentioned issues with food quality, including stale items and poorly prepared drinks.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.

Cleanliness

Customers noted unsanitary conditions, including dirty bathrooms and improper food handling practices.
  • BW
    Bevon Waithe
    5 days ago
    3.0
    More than one bathroom is needed, And never any paper towels and the air dryer is not working. But a nice gentleman took our oder.
  • DS
    David Smith
    Dec 23, 2025
    1.0
    Ussually no issues however this afternoon was not great on their part. Had to repeat my order three times because there was a whole conversation in the back round of the speaker. My loaded potatos were cold with a stingy amount of cheese. My wake up wraps were overcooked to the point of burnt spots. No receipt was given with my order. Just not their day today.
  • WW
    Wildheart
    Dec 12, 2025
    1.0
    Come here to be ignored. Nasty behavior
  • JC
    Joseph Coyle
    Nov 27, 2025
    3.0
    Why does this Dunkin Donuts charge more for coffee than the one on Dempster and Greenwood in Niles?
  • M5
    Mohd Ali Affan 52
    Nov 18, 2025
    2.0
    I’ve been a regular customer at this Dunkin’ for a long time and usually enjoy my coffee here. However, over the past few visits I’ve noticed the quality slipping. Today I ordered a hot latte, and honestly, it was extremely disappointing. It tasted worse than gas station coffee. I hate to say this because I know the staff well, the coffee has been consistently off. Today’s drink was the worst so far, and it really ruined my morning. I hope management pays attention to the training and quality, because this used to be my favorite stop for coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Elk Grove Village, IL?

Dunkin' in Elk Grove Village is open 24 hours every day, from Monday to Sunday.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers both delivery and curbside pickup services.