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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(260 reviews)

Business Details

(847) 593-1419
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elk Grove Village, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
700 E. Higgins Rd, Elk Grove Village, IL
60007, United States

Hours

Reviews

3.7
260 reviews
5 stars
128
4 stars
48
3 stars
19
2 stars
16
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and slow service, with many stating their orders were wrong or incomplete.

Staff Attitude

Feedback on staff behavior was mixed; while some praised the friendliness of employees, others described them as rude or unprofessional.

Product Consistency

The quality of food and drinks was inconsistent, with several customers noting that items were often stale, burnt, or not prepared as requested.

Cleanliness

The location was generally described as clean, contributing positively to the overall experience.

Pricing Issues

Several reviews mentioned concerns about high prices and unexpected charges, leading to dissatisfaction among customers.
  • JS
    Jenna Stump
    Dec 23, 2025
    1.0
    Yesterday I placed an order for a wake up wrap and a donut, I pull to the window and a young girl said the amount and swiped my card. She then went to hand me a large iced coffee which I said oh sorry I don’t order that. She proceeded to tell me that she asked me and continued to talk about me to her coworker saying “bro I literally asked her this is why mistakes happen like I asked her and she said yes” which never happened. Obviously if someone asked you if you ordered an iced coffee and you didn’t you’d say no. Then she charged me TWICE for the iced coffee AND my order which is insane. I didn’t notice until I got home later. Customer service is absolutely dead. Do better dunkin this girl needs to be fired and probably will not succeed anywhere she goes in life with that mentality.
  • KB
    KATRINA BARBOSA
    Oct 29, 2025
    1.0
    worst dunkin’ donuts ever Beyond slow like BEYOND BEYOND BEYOND SLOW and doesn’t even taste like a iced latte it’s just pure sugary milk no espresso taste

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Elk Grove Village, IL?

Dunkin' in Elk Grove Village is open Monday from 4:00 AM to 2:00 PM, Tuesday to Friday from 4:00 AM to 7:00 PM, Saturday from 4:00 AM to 6:00 PM, and Sunday from 4:00 AM to 5:00 PM.

Does Dunkin' offer delivery or curbside pickup services?

This Dunkin' location offers delivery services, but does not currently offer curbside pickup.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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