Chipotle Mexican Grill

3.7
647 reviews
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Business Details

910 Elk Grove Town Ctr, Elk Grove Village, IL
60007, United States
(847) 434-1030
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Elk Grove Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
910 Elk Grove Town Ctr, Elk Grove Village, IL
60007, United States

Hours

Reviews

3.7
647 reviews
5 stars
310
4 stars
114
3 stars
53
2 stars
38
1 star
132

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including inedible items, burnt meat, and stale chips.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with customers feeling they were not receiving value for their money.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, including management, leading to a negative dining experience.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, particularly with online orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and food preparation areas.
  • KB
    Kayla Brown
    Nov 14, 2025
    1.0
    I ordered extra steak through DoorDash. WHICH IS $6.50 BTWW. Everytime I order extra meat from this place I never get. They give the regular amount of meat. I’m so tired of it. I’m getting my refund back through DoorDash.
  • MM
    Miguel Marrone
    Nov 4, 2025
    3.0
    The guacamole needed replaced as it was brown.
  • AG
    Aly Garcia
    Nov 1, 2025
    1.0
    Bought this chips here, I can’t even eat it coz it’s too salty. Such a waste! Look at the chips covered in rock salt!!
  • RC
    Rachel Chenot
    Oct 10, 2025
    1.0
    Absolutely disgusting! We ordered a kid's quesadilla that was completely inedible and smelled bad. I ordered a salad and it was all rice. I called customer service and they said they would "let the store know." I asked if they knew the store and they didn't. When I said I would tell them the store, he hung up on me. Grubhub has them at a 4.9 rating which is so misleading when yelp and google had them around 2 stars. If I had read those reviews, I would not have ordered. Chipotle should be ashamed. Not sure how they pass food inspections.
  • JH
    Jill Harry
    Oct 10, 2025
    1.0
    Absolutely awful! We ordered a salad & a kid cheese quesadilla. Both were absolutely terrible. The quesadilla was stuck to the tin foil to the point where we couldn’t pull the foil back & it was hard as a rock. The salad literally had 2 pieces of lettuce in it. Customer beware with this location!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Elk Grove Village serve?

Chipotle offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill in Elk Grove Village?

The restaurant is open daily from 10:45 AM to 10:00 PM.