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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(346 reviews)

Business Details

(847) 437-1004
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elk Grove Village, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
50 Biesterfield Rd, Elk Grove Village, IL
60007, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.5
346 reviews
5 stars
165
4 stars
52
3 stars
14
2 stars
20
1 star
95
  • BG
    Bobby Gospodinov
    Mar 25, 2026
    1.0
    Bro theres so much ice, this is after 3 sips💀 Saw there was a line at starbs so im like ok dunkin-mode lets go. Asked for the shakin brown sugar espresso or whatever its called. Ts taste like garbage water what did they put in here⁉️ NO WONDER THERES A LINE AT STARBS AND NOT DUNKIN🤦🏻 Do NOT get coffee here 😭😭😭😭
  • CC
    Chloe Chase
    Mar 6, 2026
    4.0
    Quick service and friendly staff.
  • SE
    selective eagle
    Feb 24, 2026
    1.0
    Not hot
  • EW
    Emily W
    Feb 10, 2026
    1.0
    Worst Dunkin location I have EVER been to! Zero stars if I could. I have had many terrible experiences here and will never return. I am reaching out to corporate as well. I stopped in to grab a couple simple coffees with my husband. My husband ordered a cold brew with light ice. Obviously they charge for light ice, so we expect it to be made properly. My husband received a cup filled to the brim with ice and topped off with cold brew. He spoke up and said that it was all ice. The employee rolled his eyes and remade his cold brew with less ice, as ordered. On a different occasion, my husband had also noticed that they ran out of cold brew and just gave him regular black coffee instead. About a week or two later my husband and I returned. As we walked in, we could tell the employees were looking at us and they were talking in their own language. First off, extremely unprofessional. This time we came in for some coffees and a Thanksgiving turkey ice cream cake. The girl at the cash register took my husbands coffee order, and as she was taking my coffee order, she was not listening to me at all but instead on her personal phone. I had to repeat my order to her as she was not paying attention. Once our order was done, she scanned a code on her phone!! Clearly she saw we were purchasing an order for a bigger amount ($60) so she was on her phone looking for her code to get her Dunkin points! My husband and I do not have a Dunkin account, nor did she ask us if we had one for points. She just used her own account to get points!!! My receipt even states that I earned Dunkin Rewards for this order, which clearly I did not, but she did. This extremely rude and unprofessional. I will be reaching out to corporate about this, and stealing points from customers.
  • NG
    Neto Gonzalez
    Jan 26, 2026
    1.0
    As a regular customer at Dunkin' Donuts, I am deeply disappointed by my recent experience at this location. I have always valued the service here, but during my last visit, both the treatment and the policies applied were far from professional. It is unacceptable to be charged an additional 2.00 simply for requesting "less ice" in a drink. Paying a total of $8.98 for a medium cup that would otherwise be filled to the top with ice feels like an overcharge and a lack of consideration for the consumer. Despite being a frequent customer who is always friendly and respectful, I have noticed a lack of professionalism and a poor attitude from a couple of the staff members. As someone who consistently spends a lot of money at this establishment, I expect consistent service and fair treatment, not arbitrary charges that discourage loyalty to the brand. Thanks to poor service and exorbitant charges, they lost another customer.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Elk Grove Village, IL?

Dunkin' is open 24 hours a day, 7 days a week at 50 Biesterfield Rd, Elk Grove Village, IL.

Where can I find Dunkin' in Elk Grove Village, IL?

You can find Dunkin' at 50 Biesterfield Rd, Elk Grove Village, IL 60007.

Brand Certified Facts from Dunkin'

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Certified April 26, 2026Yext Knowledge Graph
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