Wingstop

4.5
1032 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Elgin Randall Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
855 S Randall Rd, Elgin, IL
60123, United States

Hours

Reviews

4.5
1,032 reviews
5 stars
781
4 stars
111
3 stars
47
2 stars
25
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the wings for being fresh, flavorful, and cooked to perfection, although there were some complaints about incorrect orders and inconsistent quality.

Service Experience

The service was described as friendly and accommodating, with specific staff members receiving high praise, though some customers reported unhelpful interactions.

Order Accuracy

There were multiple reports of incorrect orders and issues with delivery, leading to frustration among customers.

Cleanliness

The restaurant was noted for its cleanliness, contributing positively to the overall dining experience.
  • DJ
    Daniel Johnson
    Jan 4, 2026
    1.0
    trash food trash staff
  • SW
    Susan Widerski
    Dec 11, 2025
    1.0
    When calling in order the person answering phone was not friendly, picked up order only to get home with dried out wings and tenders. First time ordering from this location and last
  • RE
    Ray E
    Dec 11, 2025
    2.0
    We placed a big order through DoorDash and we only received the sides. We then communicated with the DoorDash driver and they were kind enough to go back and grab our order and stated that the restaurant gave them one bag when clearly on the receipt it says order two of two. After waiting an additional 30 minutes I went back myself and picked up bag one of two. So we didn’t get to eat for two hours later. Second time this happened.
  • MM
    Mooski
    Nov 30, 2025
    5.0
    Emily is the best worker she got my order right and friendly
  • TL
    Taylor Lindsey
    Oct 21, 2025
    2.0
    I always order from here. The service is hit or miss. When you order within the restaurant, don’t orders deliver through the app. They never put the same quality into delivery orders that they do actual orders. And when you call to dispute the quality, they make you jump through hoops to get your refund back. Save yourself the headache.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.