Service Issues
Customers frequently reported poor customer service, including rude staff, incorrect orders, and unprofessional behavior.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others experienced cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, receiving incorrect items or missing components.
System Problems
Several reviews highlighted frustrations with the mobile ordering system and rewards program not functioning properly.