Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor customer service, including rude staff and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the freshness while others complained about cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, receiving incorrect items or missing components.
Speed of Service
While some praised the quick service, others reported long wait times and slow service.
TW
Travis Wilson
Oct 13, 2025
2.0
I hate when you hack
IP
Inca Portugal
Oct 8, 2025
5.0
Wendy’s is always consistent with their orders, and the sauces are amazing! The restaurant is very clean, and the staff is quick and friendly. Sandra was especially helpful and kind, and the gentleman at the front was also very courteous and welcoming. Great service all around!
VS
Vicki Smith
Oct 7, 2025
4.0
Spicy chicken asiago ranch sandwich and frosty are great. Fries are so so. Staff was friendly. Restaurant was clean and in good repair. Service was fast.
DA
Donna A
Aug 31, 2025
5.0
It’s our favorite Wendy’s employees are always nice and food is always fresh and hot and correct. Line is fast too. Great job employees!
AG
ARTURO GODINEZ
Aug 4, 2025
1.0
Had a coupon and we tried to check out but the system wasn’t working spent 30 min trying to order online after they told me to because the system wasn’t working. The price for a Dave single on the app is 3 something and I ended up paying 7 dollars for just one burger after waiting all that time. And they had the fault on the system and the app didn’t allow me to checkout. This restaurant cost me double the money and more than 45 months of my time. Staff was trying to fix it but I can’t get my time back and I was charged significantly more
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Elgin, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Elgin, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 717-3269.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1001 Dundee Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Elgin, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's 1001 Dundee Avenue, Elgin, IL?
The drive-thru at this Wendy's location is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 2:00 AM on Friday and Saturday.
Does Wendy's 1001 Dundee Avenue offer breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides available via order.wendys.com or the mobile app.
Is this Wendy's location open for dine-in, delivery, and drive-thru service?
Yes, Wendy's at 1001 Dundee Avenue offers dine-in, delivery where available, and drive-thru services.
What payment options does Wendy's at this location accept?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
How can I place an order online or get the Wendy's app?
You can order online at https://order.wendys.com or download the Wendy's app from the Apple App Store at https://apps.apple.com/us/app/wendys/id540518599.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on the menu website https://order.wendys.com/categories and in the mobile app, as well as in-restaurant with assistance from crew members.
Is Wendy's currently hiring at the 1001 Dundee Avenue location in Elgin, IL?
To check for job openings at this Wendy's location, visit the Careers page at https://wendys-careers.com/job-search/ and enter Elgin, IL. Check back often if no positions are available.
What are some nearby points of interest around Wendy's at 1001 Dundee Avenue?
Nearby places include Coca-Cola Freestyle restaurant, Núñez Tax Services by Diana Núñez, Omega Auto Service, La Estrella Beauty Salon, and Liberty Liquor store among others. You can grab a drink at Coca-Cola Freestyle or visit local services before or after your meal at Wendy's.
How can nearby transportation or services assist customers visiting Wendy's?
Nearby UPS Access Point location provides courier and shipping services which could be convenient for customers running errands. Nearby automotive repair shops like Omega Auto Service and L And Y Auto Repair can assist if you need car services around your visit.
Are there other dining options close to Wendy's at 1001 Dundee Avenue?
Yes, nearby dining options include Beef Villa fast food restaurant, Los Comales Elgin Mexican restaurant, La Tacita De Plata Guatemalan restaurant, and Smoke House barbecue restaurant, offering a variety of cuisine choices.