Wendy's

4.0
884 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1001 Dundee Avenue, Elgin, IL
60120, United States

Hours

Reviews

4.0
884 reviews
5 stars
441
4 stars
227
3 stars
97
2 stars
41
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude staff and incorrect orders.

Food Quality

Mixed reviews on food quality; some enjoyed the freshness while others complained about cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or missing components.

Speed of Service

While some praised the quick service, others reported long wait times and slow service.
  • TW
    Travis Wilson
    Oct 13, 2025
    2.0
    I hate when you hack
  • IP
    Inca Portugal
    Oct 8, 2025
    5.0
    Wendy’s is always consistent with their orders, and the sauces are amazing! The restaurant is very clean, and the staff is quick and friendly. Sandra was especially helpful and kind, and the gentleman at the front was also very courteous and welcoming. Great service all around!
  • VS
    Vicki Smith
    Oct 7, 2025
    4.0
    Spicy chicken asiago ranch sandwich and frosty are great. Fries are so so. Staff was friendly. Restaurant was clean and in good repair. Service was fast.
  • DA
    Donna A
    Aug 31, 2025
    5.0
    It’s our favorite Wendy’s employees are always nice and food is always fresh and hot and correct. Line is fast too. Great job employees!
  • AG
    ARTURO GODINEZ
    Aug 4, 2025
    1.0
    Had a coupon and we tried to check out but the system wasn’t working spent 30 min trying to order online after they told me to because the system wasn’t working. The price for a Dave single on the app is 3 something and I ended up paying 7 dollars for just one burger after waiting all that time. And they had the fault on the system and the app didn’t allow me to checkout. This restaurant cost me double the money and more than 45 months of my time. Staff was trying to fix it but I can’t get my time back and I was charged significantly more

Frequently Asked Questions About Wendy's

Is 1001 Dundee Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.