Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, particularly from management, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and failure to follow special requests.
Food Quality
Mixed reviews on food quality; some praised the freshness while others noted cold or poorly prepared items.
Pricing
Customers expressed concerns about high prices, especially for fast food, with some feeling the value was lacking.
Drive-Thru Experience
Inconsistent drive-thru service, with reports of long wait times and poor communication.
KS
Kendra Sliwa
Nov 17, 2025
1.0
I got a biggie bag my food was cold and my burger was screw up I told them plain twice they put everything on it
TT
tjprptch
Oct 25, 2025
5.0
Great customer service. The new breakfast burrito is amazing!
JB
Justin Barber
Oct 1, 2025
1.0
I waited 10 minute with these guys making eye contact while refusing to come to the register. I'll spend my money elsewhere. Im sure mcdonalds will gladly accept my business
AA
Arturo
Sep 30, 2025
1.0
I asked for spicy nuggets and didn’t get it and I also asked for sauce and I didn’t get any just an up charge on the price for it they have gotten lazy here and no wonder why they’re getting replaced with AI at these Wendy’s over here even Burger King does better then y’all
JM
Joe Munier
Aug 28, 2025
1.0
So when someone asks for sauce they probably want sauce. You ruined my entire life and now I’m getting a divorce.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Elgin, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Elgin, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 741-5121.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mcclean Wendy’s serve breakfast?
Yes, this Wendy’s location in Elgin, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I get delivery from this Wendy's in Elgin, IL?
Yes, delivery is available where offered. You can check availability using the Wendy's app or by entering your address at order.wendys.com.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can reach the location directly at (847) 741-5121, or contact Wendy's Customer Care via live chat on their Contact page or call 888-624-8140.
Where is this Wendy's located?
It is located at 465 S. Mclean Blvd., Elgin, IL 60123, USA.
Are there other places where I can get gas or convenience items near Wendy's?
Yes, nearby places include Circle K, Shell, and Marathon Gas, which offer gas stations and convenience stores for your needs.
Where can I find automotive services near Wendy's?
Nearby automotive service providers include Jiffy Lube at 445 S Mclean Blvd and Caliber Collision auto body shop.
Are there any dessert or bakery options close to Wendy's?
Yes, Sweet C's is a nearby bakery and cupcake shop where you can enjoy desserts before or after visiting Wendy's.
Does this Wendy's offer online ordering and a mobile app for convenience?
Yes, you can order through the Wendy’s app or online at order.wendys.com for pickup or delivery.