Wendy's

3.7
816 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
465 S. Mclean Blvd., Elgin, IL
60123, United States

Hours

Reviews

3.7
816 reviews
5 stars
350
4 stars
187
3 stars
96
2 stars
49
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly from management, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and failure to follow special requests.

Food Quality

Mixed reviews on food quality; some praised the freshness while others noted cold or poorly prepared items.

Pricing

Customers expressed concerns about high prices, especially for fast food, with some feeling the value was lacking.

Drive-Thru Experience

Inconsistent drive-thru service, with reports of long wait times and poor communication.
  • KS
    Kendra Sliwa
    Nov 17, 2025
    1.0
    I got a biggie bag my food was cold and my burger was screw up I told them plain twice they put everything on it
  • TT
    tjprptch
    Oct 25, 2025
    5.0
    Great customer service. The new breakfast burrito is amazing!
  • JB
    Justin Barber
    Oct 1, 2025
    1.0
    I waited 10 minute with these guys making eye contact while refusing to come to the register. I'll spend my money elsewhere. Im sure mcdonalds will gladly accept my business
  • AA
    Arturo
    Sep 30, 2025
    1.0
    I asked for spicy nuggets and didn’t get it and I also asked for sauce and I didn’t get any just an up charge on the price for it they have gotten lazy here and no wonder why they’re getting replaced with AI at these Wendy’s over here even Burger King does better then y’all
  • JM
    Joe Munier
    Aug 28, 2025
    1.0
    So when someone asks for sauce they probably want sauce. You ruined my entire life and now I’m getting a divorce.

Frequently Asked Questions About Wendy's

Is Mcclean Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.