Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
truly the worst fast food establishment. i ordered a 10 piece nugget meal and got home to see there weren’t any nuggets. i go back and they tried to give me a six piece despite telling them i ordered a 10 piece. i decided to give them another try and came back another day and ordered a sprite. i was given a brown tinted drink and asked if it was sprite. the employee said “yeah but i don’t know why it looks like that”…. don’t waste your time or money here.
ML
Mickey Lewis
Feb 16, 2026
1.0
The fries were cold and the cashier didn't even seem like he even wanted to be there just poor performance all around
NN
Netter's Network
Jan 25, 2026
4.0
I rated it a four overall, because I think it's silly you have to order from a kiosk when the counter is right there. Are staff incapable of taking actual orders?
GG
Goose
Jan 13, 2026
3.0
Burger excellent. Hot and juicy.
Fries terrible. Stale, old and warm
only. Was there at noon.
CH
Carol Harris
Dec 26, 2025
5.0
Only got a Frosty but the workers are very friendly❣️
What are the operating hours for the drive-through at Wendy's 865 South Randall Road, Elgin, IL?
The drive-through is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast selections including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or at order.wendys.com and select this specific location for pickup or delivery where available.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's 865 South Randall Road open currently?
Yes, this Wendy's location is open and committed to serving quality food through dine-in, drive-thru, or delivery.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant posters. The details update when customizing menu items.
How can I provide feedback or contact Wendy's at 865 South Randall Road?
You can contact Wendy's Customer Care via live chat or phone (888-624-8140), fill out a customer satisfaction survey online, or call the restaurant directly at (847) 717-4332.
What nearby dining options are available around Wendy's at 865 South Randall Road?
Nearby eateries include Wingstop for chicken wings, Silver Lake Chinese Restaurant for Asian cuisine, Papa Saverio's Pizzeria and Lou Malnati's Pizzeria for pizza lovers, offering variety after your visit or as alternatives.
Are there convenient facilities near Wendy's to handle errands before or after your meal?
Yes, near Wendy's you can find CoinFlip Bitcoin ATM for currency exchange and The UPS Store for shipping and printing services, making it easy to combine errands with your visit.
What nearby services can visitors enjoy around Wendy's on South Randall Road?
Nearby services include Quest Diagnostics for medical testing, Sport Clips Haircuts for grooming, and ATI Physical Therapy for health and wellness, allowing convenient access to various needs near Wendy's.
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