Taco Bell

2.8
593 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1010 Summit Street in Elgin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1010 Summit Street, Elgin, IL
60120, United States

Hours

Reviews

2.8
593 reviews
5 stars
157
4 stars
73
3 stars
86
2 stars
44
1 star
233

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, missing items, and food made incorrectly.

Service Speed

Customers reported long wait times, both in-store and drive-thru, often exceeding 20 minutes.

Cleanliness

Multiple reviews noted that the location was dirty, with unclean tables and floors.

Food Quality

Inconsistent food quality, with reports of cold food, poorly made items, and unsatisfactory taste.

Staff Attitude

Mixed feedback on staff behavior, with some praising friendly service while others reported rude or inattentive employees.
  • MD
    Mikell Darling
    Nov 14, 2025
    1.0
    I have Eosinophilic Esophagitis which causes me to have an allergic reaction for hours when I eat meat. It's not dangerous but it's incredibly uncomfortable. These guys put chicken in my quesadilla when I didn't ask for it, and when I brought it back to complain after eating some they barely acknowledged it, and then gave me a new one that also wasn't what I ordered either.
  • MM
    Michelle Merk
    Oct 2, 2025
    1.0
    I’ve been too understanding in the past…we have had MANY incorrect orders… and this location consistently gets our order wrong. One time my husband went in after going in the drive through to get it corrected and they had the audacity to tell him he “ordered wrong.” Well we had a mostly okay order last time though my diet Mountain Dew was mostly just seltzer water. Tonight my 7 year old cried because he wanted Doritos tacos and instead we got regular hard tacos. After comforting him we convinced him that the regular tacos were okay. We were OF COURSE charged for Doritos tacos which are way more. Then I take a sip of my diet Mountain Dew…all seltzer again. Yall have one job. I’ve worked in the food industry!! Maybe clarify with customers, write things down, read what you write??! We are so tired of mystery meals. The remodeling seems like they’re fixing the wrong thing.
  • DP
    Divya Patel
    Oct 1, 2025
    1.0
    they forgot my tomatoes on the mexican pizza, didn’t put the sauce in the quesadilla and gave us a hard gordita shell that was almost inedible. the quality of this taco bell has gone down a lot in the past few months, i usually can trust them to get my order right and make the food well but it’s just been bad and lacking the last few times. and for how expensive taco bell is now, it’s not worth paying $7 for a mexican pizza and missing a whole ingredient or $7 for a quesadilla and missing the best part. just ridiculous.
  • ML
    Maria Ledesma
    Jul 1, 2025
    1.0
    The location is very dirty, the floors and tables are very, very dirty.
  • EA
    Elijah Ali
    Jul 1, 2025
    2.0
    Drinks here are horrible. They need to recalibrate their machines desperately the ratios are way off. The food is hit or miss. In the majority of my visits I've gotten broken tacos (basically falling apart) so maybe stick with burritos & nachos.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell in Elgin?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Wednesday and Sunday, and until 2:00 AM on Thursday through Saturday.

Where is the Taco Bell located in Elgin, IL?

Taco Bell is located at 1010 Summit Street, Elgin, IL 60120, USA.