Brand Certified
Portillo's Elgin
4.4(4535 reviews)
Certified by Portillo's Elgin • Mar 15, 2026
Business Details
1020 S. Randall Rd., Elgin, IL
60123, United States
Certified by Portillo's Elgin • Mar 15, 2026
(847) 695-8884
Certified by Portillo's Elgin • Mar 15, 2026
https://www.portillos.com
Certified by Portillo's Elgin • Mar 15, 2026
About
Certified by Portillo's Elgin • Mar 15, 2026
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 1020 S Randall Road! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 2.2 miles, 2.7 miles from Elgin Community College, Bowes Creek Country Club. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Portillo's Elgin • Mar 15, 2026
Hours
Certified by Portillo's Elgin • Mar 15, 2026
Reviews
4.4
4,535 reviews
5 stars
2,990
4 stars
888
3 stars
305
2 stars
127
1 star
225
- HSHarris Saleem3 days ago1.0I waited in the drive thru for 20 mins, the beef had more bread than beef, I ordered it with hot peppers and they barely put any on. The fries were burnt, cold and all small like it was the bottom of a bag. Every time I come here it gets worse and worse. It’s very disappointing as I am a portillos fan. Will not be going to this location anymore.
- JBJackie BuckhahnMar 14, 20261.0Ordered a cheeseburger, no mayo, small fries & 6 pc chicken tenders with 3 barbeque sauce. Just got home & NO barbeque sause & not even any napkins. Chicken with no sauce, UGH !
- JCJoe ConsfordMar 12, 20263.0I’ve never been to one of these places before. When you enter you are greeted by machines to places your order. These machines are not user friendly. You choose you want a combo and then you have to choose sides that are very expensive and the combo winds up not being a combo deal. While I was eating I found out the people who can take an order are in the corner and there are combo deals. I’ll not be back!
- ALApril LucianoMar 7, 20261.0It seems that no matter how nice and friendly you ask, when you go or what you order at any Portillos the food will never be cooked the way you pay for it. Highway robbery.
- MPMr PMar 4, 20262.0Surprised someone dropped the ball but it wasn't the guy who took my order. Hard ends on the croissant, missing giardiniera and stale fries. I definitely ate it all because I was already home and I was starving but didn't expect that trash. Management? Prep? Someone served trash and I'm sure I wasn't the only one who got a bum meal. Do better
Frequently Asked Questions About Portillo's Elgin
What are the drive-through hours for Portillo's Elgin?
The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, and Friday to Saturday from 10:00 AM to midnight.
What is the address of Portillo's Elgin?
Portillo's Elgin is located at 1020 S. Randall Rd., Elgin, IL 60123, USA.
What types of food does Portillo's Elgin serve?
Portillo's serves Chicago-style street food including char-broiled burgers, Italian beef sandwiches, Chicago-style hot dogs, fresh chopped salads, and desserts like their famous chocolate cake shake.
Does Portillo's Elgin offer delivery and catering services?
Yes, Portillo's Elgin offers convenient delivery and catering options to bring their Chicago favorites right to your door.
What payment methods are accepted at Portillo's Elgin?
They accept American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards. Cash is not required.
Is Portillo's Elgin accessible for families and individuals with disabilities?
Yes, the restaurant welcomes families and offers wheelchair accessible entrance, parking, seating, and restrooms. It also has high chairs for children.
What are the dining options available at Portillo's Elgin?
You can enjoy dine-in seating including outdoor seating, takeout, and drive-through. They serve lunch and dinner, plus desserts and coffee.
Are there any nearby places to visit when going to Portillo's Elgin?
Nearby, you can visit Bowes Creek Country Club for a round of golf or Elgin Community College if you're attending classes. Both are just a few miles away.
Where can I get a bubble tea or coffee near Portillo's Elgin?
Brew 'n Bubble, a bubble tea and coffee shop, is located nearby and makes a great stop for a refreshing drink before or after your meal at Portillo's.
What other dining options are near Portillo's Elgin?
Nearby dining options include Noodles & Company for noodles, Lou Malnati's Pizzeria for famous pizza, and Nick's Pizza & Pub for pub-style fare and pizza, perfect alternatives or companions to your visit to Portillo's.
Brand Certified Facts from Portillo's Elgin
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