Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 1020 S Randall Road! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 2.2 miles, 2.7 miles from Elgin Community College, Bowes Creek Country Club. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
4,464 reviews
5 stars
2,963
4 stars
874
3 stars
295
2 stars
120
1 star
212
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including soggy bread, undercooked fries, and inconsistent portion sizes.
Service Issues
Frequent complaints about slow service, incorrect orders, and poor communication, especially during busy times.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff, contributing positively to the overall dining experience.
Atmosphere
The restaurant is generally described as clean and inviting, with a fun ambiance, although some found it too loud.
Value Concerns
Customers expressed dissatisfaction with rising prices and perceived declines in food quality, leading to feelings of being overcharged.
- DKDavid KamptnerNov 17, 20255.0One of our all time favorite places for hot dogs, absolutely love their chili dogs!!
- AAABNov 15, 20251.021 dollars and sum change gets you. Dry bread dry beef large fries half empty large drink mostly ice .
- JHJoseph HaydockNov 8, 20254.0Multiple lanes for drive through this is a very busy establishment, especially at lunchtime.After work, but the service window is still a little slow.Having people run out to do two lanes of bag delivery, we were only three cars deep before lunch, and still, it took quite a bit to just get two hot dogs and a fry. Portillo's a highly recommend for their burgers and roast beef sandwiches.Dipped with shredded cheese on it.That's like one of my favorites.
- JFJoseph FNov 5, 20255.0It's portillos. If you are from here, you know. If not, go and get a dog (everything), beef (wet or dipped), or burger for lunch. Chopped salad too. You'll be satisfied. Fries are great.
- PPPoPzQOct 25, 20255.0Portillo’s never misses. The food’s always hot, fresh, and loaded with flavor. You can tell the crew actually cares about getting orders right, even when it’s busy. The Italian beef with extra gravy is unbeatable, and the chocolate cake shake should honestly be illegal(it’s that good). Prices are fair, portions are huge, and service is fast. You can’t go wrong here; it’s Chicago comfort food done right.
Frequently Asked Questions About Portillo's Elgin
What are the drive-through hours for Portillo's Elgin?
The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, and Friday to Saturday from 10:00 AM to midnight.
What is the address of Portillo's Elgin?
Portillo's Elgin is located at 1020 S. Randall Rd., Elgin, IL 60123, USA.
What types of food does Portillo's Elgin serve?
Portillo's serves Chicago-style street food including char-broiled burgers, Italian beef sandwiches, Chicago-style hot dogs, fresh chopped salads, and desserts like their famous chocolate cake shake.
Does Portillo's Elgin offer delivery and catering services?
Yes, Portillo's Elgin offers convenient delivery and catering options to bring their Chicago favorites right to your door.
What payment methods are accepted at Portillo's Elgin?
They accept American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards. Cash is not required.
Is Portillo's Elgin accessible for families and individuals with disabilities?
Yes, the restaurant welcomes families and offers wheelchair accessible entrance, parking, seating, and restrooms. It also has high chairs for children.
What are the dining options available at Portillo's Elgin?
You can enjoy dine-in seating including outdoor seating, takeout, and drive-through. They serve lunch and dinner, plus desserts and coffee.
Are there any nearby places to visit when going to Portillo's Elgin?
Nearby, you can visit Bowes Creek Country Club for a round of golf or Elgin Community College if you're attending classes. Both are just a few miles away.
Where can I get a bubble tea or coffee near Portillo's Elgin?
Brew 'n Bubble, a bubble tea and coffee shop, is located nearby and makes a great stop for a refreshing drink before or after your meal at Portillo's.
What other dining options are near Portillo's Elgin?
Nearby dining options include Noodles & Company for noodles, Lou Malnati's Pizzeria for famous pizza, and Nick's Pizza & Pub for pub-style fare and pizza, perfect alternatives or companions to your visit to Portillo's.