Panera Bread

4.1
694 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Elgin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Panera Bread
2484 North Randall Road, Elgin, IL
60123, United States

Hours

Reviews

4.1
694 reviews
5 stars
373
4 stars
159
3 stars
58
2 stars
33
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor service.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Speed of Service

Many reviews highlighted slow service, particularly during busy times, leading to long wait times for orders.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting dirty tables and unsanitary conditions.

Pricing

Customers expressed concerns about rising prices and perceived value, with some feeling that food portions were smaller for the cost.
  • SS
    Sally Schultz
    4 days ago
    5.0
    Stoped on way home to Wisconsin from Ohare. My mistake was I ordered from the wrong Panera. I was welcomed with open arms. We were starved ! The manager knew I would never make it to the correct store. She called them to cancel and took care of me as if I was royalty. The other workers were so kind and went out of their way to do what they could to help. This was 10 minutes until close. They weren’t upset that they had yet another duty. What a wonderful caring location. Thank you again for your assistance!
  • IN
    Isa N
    Nov 16, 2025
    4.0
    Food is always good. Prices are becoming unreasonably expensive
  • JJ
    Jumabay Jorobaev
    Nov 15, 2025
    5.0
    I like Panera bread sip club 👍
  • AA
    azam
    Oct 26, 2025
    1.0
    Rude woman,I walked in at 8:00 pm not knowing they close at 8:00,the door was still unlocked and the employee was mopping,instead of politely saying that we close at 8:00,sorry. She started yelling at her co workers”why didn’t you guys tell me it’s 8:00,I have to lock the door. I turned around right away and went next door at star bucks and got my coffee. Learn customer service please or just don’t deal with customers. Sunday Oct 26th 2025 8:00 pm
  • NB
    Natalie Bowman
    Sep 26, 2025
    5.0
    The visit was amazing my first time coming! We ordered and it took a bit longer then we expected, not a big deal. We asked the lady's at the front desk to double check if they were still making the food, they said yes. Like 5 mins later a cashier came up and gave us 2 free pastries from the kitchen and said "sorry for the wait", and then about 10 ish mins later the manger came out saying "oh I'm so sorry about the wait, there is a new chef, and they accidentally messed up something in the order!" The service was amazing! Definitely coming here again!!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Elgin accept reservations?

No, Panera Bread in Elgin does not accept reservations.

What are the opening hours for Panera Bread Elgin?

Panera Bread Elgin is open Monday through Friday from 6 AM to 9 PM, Saturday from 6 AM to 8 PM, and Sunday from 7 AM to 8 PM.