Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Elgin, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported extremely slow service, especially in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers mentioning rude behavior and poor attitudes.
Food Quality
Numerous complaints were made about the quality of food and drinks, including cold items, overcooked food, and stale products.
Management Issues
Several reviews pointed to poor management and a lack of training for employees, suggesting that the location is not being run effectively.
MH
Mr. Hype
Oct 13, 2025
1.0
We ordered coffee and a bun and waited for 20 minutes. Having met your friends, your employees just stood and talked!!! Fire them!!!
Your place is the worst of all!
TH
Tae Hunter
Sep 19, 2025
5.0
Them hash browns on fire ⭐️⭐️⭐️⭐️⭐️
KM
kujtim miftari
Sep 6, 2025
1.0
Waited 20 minutes for 2 capuchinos they forgot my order , capuchino was not good.
DP
Deana Proctor
Sep 5, 2025
1.0
WORST Dunkin on the planet. 20 minutes to get this disgusting mess. Gross.
SV
Sandra Vizcarra
Jul 26, 2025
5.0
Tried the Chi Latte for the first time, it was delish! Jayden was kind, courteous, and was ready to help. I will be back to try one of the sandwiches soon.
What are the operating hours of Dunkin' in Elgin, IL?
Dunkin' in Elgin, IL is open every day from 3:30 AM to 8:00 PM.
Does Dunkin' in Elgin offer delivery and curbside pickup services?
Yes, Dunkin' in Elgin offers delivery and curbside pickup services for your convenience.
What types of meals are served at Dunkin' in this location?
This Dunkin' location serves breakfast, lunch, and brunch meals.
What are some of the specialities offered at Dunkin' in Elgin?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Where is Dunkin' located in Elgin, IL?
It is located at 3191 US Highway 20, Unit C, Kane, Elgin, IL 60124, USA.
Does Dunkin' Elgin have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru for quick service.
What are some nearby places to Dunkin' in Elgin, IL that customers might visit?
Nearby places include Subway (sandwich shop), Niko's Tavern (restaurant and bar), and Meier Park, which is a local park and dog park.
How might visiting Subway near Dunkin' enhance a customer's experience?
Customers looking for a sandwich option or a quick meal can easily combine a visit to Subway, which is close to Dunkin', for additional dining choices.
What recreational spot near Dunkin' can customers visit before or after their coffee?
Meier Park is a nearby park and dog park where customers can enjoy outdoor activities before or after visiting Dunkin'.