Brand Certified
Dunkin'
2.7(179 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3191 US Highway 20, Elgin, IL
60124, United States
Certified by Dunkin' • Feb 22, 2026
(224) 227-6251
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Elgin, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
2.7
179 reviews
5 stars
57
4 stars
17
3 stars
11
2 stars
3
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and inconsistent order accuracy.
Employee Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with several customers noting poor customer service.
Food and Beverage Quality
Many reviews mentioned issues with food being cold, overcooked, or not prepared correctly, alongside inconsistent coffee quality.
Management Issues
Several customers expressed concerns about management's lack of response to complaints and overall poor management practices.
- EEEdithJan 21, 20265.0OMG love it here! Many Dunkin locations have changed the way they do their iced coffees and are inconsistent with there flavors but not this place. They hit the spot!! It brought me back to when I would get the coffees when I was in HS. I’ve gotten the $6 meal deal with the bacon, egg and cheese croissant. Delicious! 😋
- CCCassDec 23, 20255.0Kudos to the lady she gave me extra munchkins when I redeemed points for three. Have to give her extra credit, she was the only one there the evening of Sunday the 21st.
- RCRuby CarreraNov 29, 20255.0I want to give a shoutout to their Employee Aamina I believe it was, she was so friendly! She truly made my experience at that location even better, and I just had to shout her out.🍩👏🏻
- MHMr. HypeOct 13, 20251.0We ordered coffee and a bun and waited for 20 minutes. Having met your friends, your employees just stood and talked!!! Fire them!!! Your place is the worst of all!
- THTae HunterSep 19, 20255.0Them hash browns on fire ⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Elgin, IL?
Dunkin' in Elgin, IL is open every day from 3:30 AM to 8:00 PM.
Does Dunkin' in Elgin offer delivery and curbside pickup services?
Yes, Dunkin' in Elgin offers delivery and curbside pickup services for your convenience.
What types of meals are served at Dunkin' in this location?
This Dunkin' location serves breakfast, lunch, and brunch meals.
What are some of the specialities offered at Dunkin' in Elgin?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Where is Dunkin' located in Elgin, IL?
It is located at 3191 US Highway 20, Unit C, Kane, Elgin, IL 60124, USA.
Does Dunkin' Elgin have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru for quick service.
What are some nearby places to Dunkin' in Elgin, IL that customers might visit?
Nearby places include Subway (sandwich shop), Niko's Tavern (restaurant and bar), and Meier Park, which is a local park and dog park.
How might visiting Subway near Dunkin' enhance a customer's experience?
Customers looking for a sandwich option or a quick meal can easily combine a visit to Subway, which is close to Dunkin', for additional dining choices.
What recreational spot near Dunkin' can customers visit before or after their coffee?
Meier Park is a nearby park and dog park where customers can enjoy outdoor activities before or after visiting Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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