Dunkin'

3.7
454 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elgin, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1730 N. State St, Elgin, IL
60123, United States

Hours

Reviews

3.7
454 reviews
5 stars
227
4 stars
76
3 stars
40
2 stars
30
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and slow service.

Product Consistency

There are frequent complaints about incorrect orders, stale food, and inconsistent coffee quality, leading to customer dissatisfaction.

Cleanliness

While some customers noted clean restrooms and dining areas, others reported unsanitary conditions, particularly in the bathrooms.

Pricing Issues

Customers expressed frustration over unexpected charges, such as fees for removing ice from drinks and discrepancies in advertised prices.
  • AM
    Andrii Medvediev
    Dec 10, 2025
    5.0
    The person who purchased franchise and opened this restaurant is doing a great job! Whenever I come in, it is always very clean, staff works quickly, and they are always friendly. It is very noticeable that the manager strives to provide best service!
  • DM
    Dangerlaw MC
    Nov 27, 2025
    1.0
    This place advertises a dozen donuts for $14.99 and charges a dollar extra. It's obviously an issue to have explicit signage and not abiding by that. I'll save that dollar and betraying my principles by going to any of the other 1000 Dunkins, next time.
  • SS
    Steve Stultz
    Nov 20, 2025
    2.0
    Why would you leave all your lights on and have your automated drive up recording greet me if you’re closed? Thanks for wasting my time and your electricity
  • KL
    Karlene L
    Nov 7, 2025
    1.0
    This is the closest location to me and I stop there Friday and Saturday nights before work. The females that work in the evening have the absolute worst attitudes, the worst customer service, and water down my iced coffee every single time. If you don’t have enough to make my drink, then let me know and I won’t get it. I have made complaints to the store, I have made complaints through corporate and nothing ever changes. I gave the atmosphere two stars because it looks clean from the outside, but they lock their doors at 9 o’clock when they close at 10 so I can’t even go inside to see the atmosphere.
  • IC
    Ixchel Camacho
    Oct 29, 2025
    5.0
    Brian is always a top tier employee (drive thru)

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Elgin, IL?

Dunkin' in Elgin, IL is open daily from 4:00 AM to 10:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a convenient drive-thru for quick service.