Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Elgin, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service are mixed, with some praising friendly staff while others report rude or inattentive service.
Order Accuracy
Many customers express frustration with incorrect orders, citing frequent mistakes and poor attention to detail.
Product Quality
While some customers enjoy the food and drinks, others report issues with freshness and preparation, particularly with specific items.
Pricing Concerns
Several reviews mention rising prices and dissatisfaction with value for money, leading to a decline in customer loyalty.
Staff Performance
There are notable mentions of specific employees providing excellent service, contrasting with complaints about others lacking professionalism.
SJ
S J
Nov 10, 2025
2.0
I asked for 3 sugar and 1 cream for my coffee and they put 11 cream. Such a waste of money
EP
Elizabeth Pistorio
Nov 10, 2025
1.0
Its terrible now! This was my go to dunkin and its a crap show now. I ordered the new wicked matcha a large. I've had it 2 times so I know what it should taste like. I waited and was asked at the 2nd window did u need some thing else.... YEA MY DRINK!!! he rushed a drink over and it was half foam. Its just matcha.... even tho it says it has the other stuff in it, it def doesnt. But the issue is its half a drink. Im already on my train to work so i cant bring it back, but def disappointed again.
The drive up line is always insane now. And ive even gone inside. Its just as bad and no one is happy, no greets you, no one tells you the drink on the counter is yours. Its awkward.
Get it together. It used to be an awesome dunkin.
JG
Jennifer Guerrero
Nov 7, 2025
1.0
I went in and payed 12 dollars for the new Dubai sundays and they gave it to me half empty I noticed they were low on the Dubai ice cream after I ordered they could have asked if we wanted any other kind of ice cream or something I mean 12 dollars for this is not worth it
DI
Daniela Islas
Oct 19, 2025
5.0
Amazing avocado toast amazing chai latte amazing hasbrowns BROWN CRISPY hot 😈🤎 LOTS OF BACON and napkins. So thankful and grateful for these hard working honest people willing to work weekend morning🥹🥹love y’all🙈
DS
Denise Sikorski
Oct 9, 2025
1.0
We Regularly went once a week for a treat. Now prices got risen to a ridiculous price. But we still kept going.NO MORE its Thursday at 4:15 and we are telling all our friends not to go to this BR. A VERY small scoop that didn't fill the cup and worse, my boyfriend found a LARGE chunk of ice that was at least 2 spoons fulls. He took it to the counter and instead of an apology was told "it's only ice". We are older and didn't think of taking pictures. But our word of mouth NOT to go to this BR will cause some regulars like us NOT to go back. Also last month the flavor of the month was not available mid month! Instead, pumpkin came out early.
What are the operating hours for this Dunkin' location in Elgin, IL?
This Dunkin' is open 24 hours Monday to Friday, closes at 10 PM on Saturdays, and opens from 5 AM to midnight on Sundays.
Does this Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or place your order online via their e-commerce link.
What specialties does this Dunkin' offer?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient service.
What is the holiday special menu at this Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
Can I find nearby dessert options close to this Dunkin'?
Yes, Baskin-Robbins, an ice cream and bakery shop, is nearby for additional dessert options after visiting Dunkin'.
What other dining options are near this Dunkin' location?
Nearby restaurants include Coleman’s BBQ Ribs and Chicken, Buffalo Wild Wings, Joe’s BBQ and Fish, Spanky’s Gyros III, Subway, and Casa Lara Restaurant for a variety of cuisines.
Are there places nearby for personal care or beauty services?
Yes, Estetica Aixa and Aixa Beauty & Spa nearby offer hair salon and beauty spa services.
Where can I find grocery or retail shopping near this Dunkin'?
Butera Market supermarket and retail store and NK KIDZ clothing store are close by for grocery and shopping needs.