Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.
Quality Concerns
Several reviews mentioned inconsistent ice cream quality, with complaints about runny or grainy textures.
Positive Staff Interactions
Despite some negative experiences, many customers praised friendly and helpful staff members.
Operational Hours
Customers expressed frustration over inconsistent closing times, often finding the location closed earlier than advertised.
Location Appeal
The location is appreciated for its outdoor seating and being a neighborhood spot, but issues with cleanliness and maintenance were noted.
MM
Max Muniz
Nov 16, 2025
1.0
Open but no one is inside
DO
Daniel Ortiz-Gonzalez
Nov 8, 2025
3.0
Very good place with consistent servings and I barely get disappointed, but the freaking pavement in the drive thru is so low that I always end up scratching my car’s lower bumper every time I use the drive thru. For this I’d recommend to NEVER use the drive thru at all because of this issue. Otherwise it’s a good place with consistent ice cream.
BE
BeeGiggles Entertainment
Oct 13, 2025
1.0
Came to this location to get a treat for the family. Because we had a camper on the backnof the truck, I pulled into the parking lot so not to congest the drive thru. There was 1 vehicle in the drive thru when i walked up to the window to order. I stood there and waited for 10 minutes as 4 cars come and leave. Never to be waited on.
If you want to support a business, choose one who values all customers.
MK
Mark Krempel
Sep 20, 2025
5.0
Best hot fudge sundae ever. The lady in the shop was sweet and kind. Greeted me with a smile that never left her face.
SS
Smitty smitty
Sep 7, 2025
3.0
They are always quick to serve and have outdoor seating. It's a bit expensive but every thing is now a days. The trash was overflowing and had lots of bees.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food does Dairy Queen (Treat) in Elgin specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, offering classic frozen treats.
What are the opening hours for Dairy Queen (Treat) in Elgin?
Dairy Queen (Treat) is open every day from 12:00 PM to 9:30 PM.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, Dairy Queen (Treat) offers a drive-thru service for customer convenience.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, Dairy Queen (Treat) welcomes families and is good for kids.
Where is Dairy Queen (Treat) located?
It is located at 704 W Chicago St, Elgin, IL 60123-6200, USA.
Does Dairy Queen (Treat) offer mobile ordering and rewards?
Yes, they provide mobile ordering and rewards through their app, which also features exclusive deals.
Can I find other ice cream shops near Dairy Queen (Treat) in Elgin?
Yes, there is another Dairy Queen ice cream shop nearby.
What nearby attractions can I visit before or after enjoying treats at Dairy Queen (Treat)?
You can visit the CWCA Theater Company for live performances or enjoy some pizza at Mel's Pizza near Dairy Queen (Treat).
Are there family-friendly activities or schools close to Dairy Queen (Treat)?
Yes, nearby is the Integrity School of Dance and Young Rembrandts art school, both offering activities suitable for families and children.
How can nearby services like Steven Sirin, DDS and Elgin Fire Department Station Six be useful when visiting Dairy Queen (Treat)?
Steven Sirin, DDS can assist with dental needs nearby, while the Elgin Fire Department Station Six ensures community safety around the area, providing peace of mind during your visit.