Dairy Queen (Treat)

4.1
309 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
704 W Chicago St, Elgin, IL
60123-6200, United States

Hours

Reviews

4.1
309 reviews
5 stars
184
4 stars
50
3 stars
27
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.

Quality Concerns

Several reviews mentioned inconsistent ice cream quality, with complaints about runny or grainy textures.

Positive Staff Interactions

Despite some negative experiences, many customers praised friendly and helpful staff members.

Operational Hours

Customers expressed frustration over inconsistent closing times, often finding the location closed earlier than advertised.

Location Appeal

The location is appreciated for its outdoor seating and being a neighborhood spot, but issues with cleanliness and maintenance were noted.
  • MM
    Max Muniz
    Nov 16, 2025
    1.0
    Open but no one is inside
  • DO
    Daniel Ortiz-Gonzalez
    Nov 8, 2025
    3.0
    Very good place with consistent servings and I barely get disappointed, but the freaking pavement in the drive thru is so low that I always end up scratching my car’s lower bumper every time I use the drive thru. For this I’d recommend to NEVER use the drive thru at all because of this issue. Otherwise it’s a good place with consistent ice cream.
  • BE
    BeeGiggles Entertainment
    Oct 13, 2025
    1.0
    Came to this location to get a treat for the family. Because we had a camper on the backnof the truck, I pulled into the parking lot so not to congest the drive thru. There was 1 vehicle in the drive thru when i walked up to the window to order. I stood there and waited for 10 minutes as 4 cars come and leave. Never to be waited on. If you want to support a business, choose one who values all customers.
  • MK
    Mark Krempel
    Sep 20, 2025
    5.0
    Best hot fudge sundae ever. The lady in the shop was sweet and kind. Greeted me with a smile that never left her face.
  • SS
    Smitty smitty
    Sep 7, 2025
    3.0
    They are always quick to serve and have outdoor seating. It's a bit expensive but every thing is now a days. The trash was overflowing and had lots of bees.

Frequently Asked Questions About Dairy Queen (Treat)

What type of food does Dairy Queen (Treat) in Elgin specialize in?

Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, offering classic frozen treats.

What are the opening hours for Dairy Queen (Treat) in Elgin?

Dairy Queen (Treat) is open every day from 12:00 PM to 9:30 PM.