Buffalo Wild Wings 'GO'

4.0
229 reviews

About

Chicken Wings Restaurant

Location

Buffalo Wild Wings 'GO'
71 Clock Tower Plaza, Elgin, IL
60120, United States

Hours

Reviews

4.0
229 reviews
5 stars
161
4 stars
8
3 stars
7
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, particularly highlighting managers like Zac and Dipu for their exceptional customer care.

Food Freshness

The food was frequently described as fresh, hot, and well-prepared, with many customers enjoying the wings and other menu items.

Speed of Service

Customers appreciated the quick service, noting that their orders were prepared and served promptly even during busy times.

Order Accuracy

Several reviews mentioned issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.

Cleanliness

The dining area was noted to be clean and organized, contributing positively to the overall dining experience.
  • FH
    Francis Hernandez
    2 days ago
    5.0
    I have no complaints regarding the food. We order from this location almost every week and have never had an issue. Today, when I walked in, the restaurant was extremely busy due to the Wild Card game, and the atmosphere was understandably tense. The kitchen staff appeared focused and working hard to get orders out. During this time, a woman who came from the back to assist with phone orders and customer service did not appear to be wearing a name badge, and it was unclear whether she was an owner or an employee. Regardless of her role, the way she conducted herself was very unprofessional and made the situation uncomfortable for customers. There was an apparent mistake involving an order that had been handed out incorrectly. One of the assistant managers, who was clearly working hard in the kitchen, was confronted and loudly blamed for the error. He calmly stated that both parties should have verified the order, yet she continued yelling and placed all the blame on him. This exchange took place in front of staff and customers, which was inappropriate and unacceptable. If a mistake occurs, it should be addressed privately and respectfully. Yelling at an employee in front of others serves no purpose and shows a lack of professionalism and basic human decency. To Tomas, the assistant manager: we are all human, and mistakes can happen, especially in high-pressure situations. No one deserves to be treated the way you were. You were clearly working hard, and I commend you for standing your ground. I hope this behavior is reported and addressed appropriately. This incident made me very uncomfortable, and I truly hope steps are taken to ensure staff are treated with respect moving forward.
  • S3
    sirbo 311
    3 days ago
    5.0
    Crew was really nice. They helped us out with our online order not working.
  • KL
    KHIREY Leisch
    Jan 2, 2026
    5.0
    Wonderful customer service, fast service and top notch food. Went above and beyond
  • MH
    Matthew Hladeck
    Dec 19, 2025
    5.0
    Marvelous service and the food is fresh and comes out fast. I tell everyone i know to come to this location and they say how great it is.
  • NP
    Naiya Patel
    Dec 1, 2025
    5.0
    I recently visited Buffalo Wild Wings, and my experience was genuinely impressive from start to finish. The atmosphere was energetic but still comfortable, making it a perfect place to hang out with friends, watch a game, or just enjoy good food. The staff was friendly, attentive, and quick to check in without being overwhelming. The wings were definitely the highlight—crispy on the outside, juicy on the inside, and coated perfectly in whichever sauce or seasoning I chose. Their sauce lineup is unmatched, with everything from sweet and mild to bold and spicy, so there’s something for everyone. I tried a mix of traditional and boneless wings, and both were delicious. The fries and sides were fresh and well-seasoned, and the portions were generous. Service was fast even though the restaurant was busy, and everything came out hot and well-presented. I also liked how clean and organized the dining area was, including the tables, drink stations, and TVs. Overall, Buffalo Wild Wings delivered exactly what you hope for—great food, great service, and a fun environment. I’d definitely recommend it to anyone craving wings or looking for a lively place to relax and enjoy a meal. Will absolutely be returning soon!

Frequently Asked Questions About Buffalo Wild Wings 'GO'

Where is Buffalo Wild Wings 'GO' located?

Buffalo Wild Wings 'GO' is located at 71 Clock Tower Plaza, Elgin, IL 60120, USA.

What are the operating hours of Buffalo Wild Wings 'GO'?

The restaurant is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.