McDonald's

Reviews

• RM

  River Mullins

  6 days ago
  1.0
  Placed a pickup order at 10:17 got there at 10:23 and they stood in the kitchen laughing and joking around for 5 minutes and then came to the window and handed me my drink. They then stood in the kitchen for another 5 minutes not working and talking and then told me it’s too late now for them to make my order since breakfast ends at 10:30 and that I had to leave
• E1

  e 141

  6 days ago
  1.0
  Super slow drive through in the mornings and the person in the counter barely understands English
• AM

  Austin “Skippy” Moran

  Mar 25, 2026
  3.0
  I'm seriously writing because I'm annoyed that your signs all say 5 am open and even seeing your googling listing it states it as well. I just want to dine in and get some work done. It's 5:37am and I'm getting told 6. I get it, it's only 20 min but I was thinking of coming earlier for the future since its hard to find places this early as it is where I'm at. Like put up signage if it's an anomaly, but otherwise change your hours on your doors and Google please. I'd rate you a 2 but I do come here enough as it is on other hours and you all are fine. Just want to bring this to y'alls attention.
• JP

  Jay Jay Jet Plane

  Feb 26, 2026
  1.0
  This place has some of the rudest employees I’ve ever encountered. Specifically the women. They act very high and mighty towards all the customers. I spent $50 on a few breakfast meals and had to ask the lady 3 separate times for strawberry preserves because she kept handing me one at a time when she knew I order 4 orders of hotcakes and 3 breakfast sandwiches(I left with 3 preserves lol). This is a constant issue but it’s the only McDonald’s near by. Today’s meal was just nasty. Pancakes over done and taste horrendous and the sausage felt super rubbery from over doing those too. the guy though that is always there in the morning is always great to deal with. The women need to be retrained in basic customer service. Please and thank you
• RA

  Ryan Andersen

  Nov 18, 2025
  1.0
  The McDonald’s in Elburn, Illinois has a serious problem with either incompetence or dishonesty when it comes to honoring app discounts. On Saturday, November 15th, I opened the McDonald’s app, added the $1.00 coffee offer to my drive-thru code, and placed my order at the window. The discount didn’t apply. When I showed the employee my phone, she said their system was rebooting and refused to honor the deal. A few days later, I tried again at the same location with the same $1.00 coffee offer. The discount still didn’t apply. The attendant told me to refresh the app, but even after doing that and generating a new code, nothing changed. When I tried to re-add the offer, the app said it had already been used. I told them to cancel my order, but later found out I was still charged. Paying three times what was expected for a cup of coffee might seem trivial, but it’s frustrating and unacceptable. Either the employees don’t know how to correctly process discounts, or they’re choosing not to. McDonald’s needs to fix this issue immediately so customers aren’t overcharged for offers the company advertises but doesn’t honor. Buyer beware at this location.

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