Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
812 reviews
5 stars
296
4 stars
173
3 stars
156
2 stars
63
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight consistently poor service, including rude employees and incorrect orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, leading to dissatisfaction.
Food Quality
Feedback indicates inconsistent food quality, with complaints about cold or poorly prepared items.
Cleanliness
While some customers noted cleanliness, others reported issues with dirty tables and unsanitary conditions.
Drive-Thru Experience
The drive-thru service is often criticized for being slow and inefficient, with long wait times reported.
- RARyan Andersen6 days ago1.0The McDonald’s in Elburn, Illinois has a serious problem with either incompetence or dishonesty when it comes to honoring app discounts. On Saturday, November 15th, I opened the McDonald’s app, added the $1.00 coffee offer to my drive-thru code, and placed my order at the window. The discount didn’t apply. When I showed the employee my phone, she said their system was rebooting and refused to honor the deal. A few days later, I tried again at the same location with the same $1.00 coffee offer. The discount still didn’t apply. The attendant told me to refresh the app, but even after doing that and generating a new code, nothing changed. When I tried to re-add the offer, the app said it had already been used. I told them to cancel my order, but later found out I was still charged. Paying three times what was expected for a cup of coffee might seem trivial, but it’s frustrating and unacceptable. Either the employees don’t know how to correctly process discounts, or they’re choosing not to. McDonald’s needs to fix this issue immediately so customers aren’t overcharged for offers the company advertises but doesn’t honor. Buyer beware at this location.
- DGDavid GriffinNov 4, 20251.0Consistently Poor Drive-Thru Experience!!! Every time I visit the McDonald’s in Elburn, IL, the drive-thru service is disappointing. They never provide a receipt unless you specifically ask for one, which makes it difficult to track purchases or check your order details. On top of that, the employee handing out the food is consistently rude and unfriendly — no greeting, no smile, and an overall bad attitude. It’s frustrating because this is such a simple fix, but the issue has been going on for a long time. Management really needs to address the lack of professionalism and basic customer service at this location. Until then, I’ll be taking my business elsewhere.
- TDthomas dauffenbachOct 30, 20253.0Drive thru gave me wrong order. Ordered a number 2 sausage mc with another sausage mc. Instead of a sausage mc muffin, they gave me a sausage mcgridle
- AFAlex FortcampOct 22, 20251.0Worst McDonald's in the Country. Slow and incompetent management makes it very difficult to resolve issues.
- MSMatthew ShirleyOct 18, 20251.0Just avoid this place….you might get lucky and get a correct order 30% of the time, but when they screw the order up the other 70% of the time they will just argue with you and explain why their excuses validate their failures. With so few places to quickly grab food in this town, imagine how bad they must be for us to decide to stop using this store.
Frequently Asked Questions About McDonald's
What are the drive-thru hours at McDonald's in Elburn, IL?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
What are the delivery hours for McDonald's in Elburn, IL?
Delivery is available from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
What services does McDonald's in Elburn offer for pickup and delivery?
They offer curbside pickup along with delivery services through their website and mobile apps.
Which payment options are accepted at McDonald's in Elburn?
They accept AMERICAN EXPRESS, ANDROID PAY, APPLE PAY, CASH, DISCOVER, MASTERCARD, and VISA.
How can I order from McDonald's in Elburn online?
You can order online via their delivery URL or through the McDonald's App available on iOS and Android.
Does McDonald's in Elburn have a drive-thru service?
Yes, this location has a drive-thru open daily within their operating hours.
What is the price range at McDonald's in Elburn?
McDonald's offers value pricing with an affordable price range classified as 'ONE'.
Are there any nearby restaurants to McDonald's in Elburn for alternative dining options?
Yes, nearby restaurants include China Garden (Chinese cuisine), Island Express Restaurant (Caribbean and chicken), Munchie P's (Greek cuisine), and Oh M G (Mexican and Tex-Mex).
What nearby places can I visit after dining at McDonald's in Elburn?
You might enjoy visiting nearby places like Briana's Pancake Cafe for breakfast, the Bespoke Barber Shop for grooming, or Elsie's Place cafe and flowers and gifts shop for a relaxing experience.
How can nearby businesses help enhance my visit to McDonald's in Elburn?
Nearby services like Walgreens provide convenience for pharmacy needs, and Creative Beginnings Preschool and Lighthouse Academy Elburn serve local families, making McDonald's a convenient spot for a meal before or after your errands or daycare visits.