Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
557 reviews
5 stars
300
4 stars
138
3 stars
52
2 stars
23
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, unorganized operations, and rude staff, leading to a frustrating experience.
Food Quality
There were numerous complaints about food quality, including cold and poorly prepared items, incorrect orders, and inconsistent ice cream textures.
Cleanliness
While some reviews praised cleanliness, others noted unsanitary conditions and bugs in the dining area.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences with friendly staff and good food, particularly ice cream.
- MMMomDec 31, 20253.0The employees are getting very slow and have been a little bit rude.
- JHJohn HernadezNov 6, 20251.0I have came here multiple times to order a royal ultimate chocolate brownie blizzard and they forgot to put the extra chocolate in the middle or mix it in the blizzard! I’m not gonna pay extra for a blizzard if it is going to get messed up everytime! I can’t ever order blizzards here without something being messed up!😡
- MAMarshall ApplewhiteOct 23, 20251.0Completely unorganized, took entirely took long and the interior is absolutely disgusting. Do not recommend, even is just traveling through.
- RORoxie OrtegaOct 13, 20251.0How do you park someone and have them wait 15 minutes for one basket of chicken strips and the fries be freezing cold. Absolutely ridiculous poor customer service good thing that they printed out my ticket and had me moved to a line so that their wait times looked good. SMH. I should’ve just went somewhere else
- KLKelli LahrOct 12, 20252.0This Dairy Queen used to be great! The past several months have been disappointing. The fries are mushy, cold, and you get half a handful. The tenders are tiny. I have had ice cream that’s great and ice cream that is melted, I’ve had to put it in the freezer before we could eat it. A few times we were handed ice cream and then waited 15 or so minutes for our meal so the ice cream again is melted. It’s definitely not good quality especially for the prices.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in El Paso, IL offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.
What are the regular operating hours for Dairy Queen Grill & Chill in El Paso, IL?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Are there any special holiday hours for Dairy Queen Grill & Chill in El Paso, IL?
Yes, Dairy Queen Grill & Chill closes on November 27 and December 25. On December 7, 24, and 31, as well as July 4, it operates from 10:00 AM to 4:00 PM.
Does Dairy Queen Grill & Chill in El Paso offer drive-thru service and seating options?
Yes, the location features a drive-thru, indoor seating, and outdoor seating.
Is the Dairy Queen Grill & Chill in El Paso family-friendly and accessible for children and people with disabilities?
Yes, the restaurant is family-friendly and welcomes children. It offers high chairs, booster seats, and is wheelchair accessible.
Does Dairy Queen Grill & Chill in El Paso provide amenities like free WiFi and restrooms?
Yes, the location has free WiFi and restrooms for customer convenience.
How can I place an order online for pickup at Dairy Queen Grill & Chill in El Paso?
You can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/11373/.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in El Paso?
Nearby places include Western Union for money transfers, bp gas station with a car wash, Minit Mart convenience store, and Subway sandwich shop. These places provide convenient services and food options near Dairy Queen.
Are there other fast food or dining options near Dairy Queen Grill & Chill in El Paso?
Yes, nearby fast food restaurants include Hardee's, McDonald's, Godfathers Pizza, and Woody's Family Restaurant for a variety of meal choices.
What lodging options are available close to Dairy Queen Grill & Chill in El Paso?
Nearby lodging options include Days Inn by Wyndham El Paso and Econo Lodge for accommodation needs.