Taco Bell

Reviews

• BM

  Ben Massie

  Dec 30, 2025
  3.0
  I ordered delivery from the Taco Bell app. I tracked my order as it was on it's way and noticed the driver stopped at a place way out of the way from my house. Order arrived partially missing, driver probably stole it. Tried contacting support on the TB app and was met with an email response and told to wait. I decided to drive to the store with my receipt and app open. I showed the worker at the counter, a young man I didn't catch the name of. Anyway, he figured out what I was missing and made the food and gave it to me no issues. HE did a GREAT job, along with the new employee who was with him. Once he gave me my food, he mentioned that apparently I wasn't supposed to confront the workers at the restaurant and contact Doordash. Guessing his manager told him this to not miss out on profit in the future. That poor worker did what was right and got chewed out for it. TO THE MANAGER ON DUTY WHO TOLD HIM THIS: You do not need to be in charge. You only cared about having to give out food for free to fix an issue and tried to get me to walk away empty handed with no real solution. If for whatever reason the employee was reprimanded further, you should be ashamed. They did what YOU, THE MANAGER, were supposed to do: take care of the customer.
• DH

  Destry Hoffard

  Dec 23, 2025
  1.0
  Nobody at the counter, kiosk only. No Drive thru is some kinda fake weird AI voice which got my order wrong. Pass
• LW

  Lindsay W

  Dec 20, 2025
  1.0
  We were traveling and came in to grab takeout. Only option to order when we walked in was the kiosk, which was fine and easy to place the order. Beyond that point, the experience just went downhill. Ordered a crunchwrap, a burrito bowl, 2 tacos, and chips and guac. Waited about 35 minutes for our fast food with no acknowledgement or explanation, which was frustrating for a 6 year old that was very patiently waiting for his tacos. When our order finally did get dropped at the counter before the staff member walked quickly away, we didn't get our drinks with it and had to wait until the next time someone came up to the counter to request our drinks. After this, we got to our car to get back on the road and realized we'd not gotten our chips and had to go back in to get those. The couple in front of us that had to wait even longer for their order also had items missing from their order and had to go back in. Drive through seemed to be moving quickly, so if you do go here, maybe stick to the drive through. Seemed very short staffed. Felt bad for the workers but it was still ridiculous to wait that long for fast food with no explanation or apologies for the excessive wait. Definitely wouldn't return here based on this experience.
• JL

  Jonathan Lawyer

  Nov 30, 2025
  1.0
  I know it is just Taco Bell but do better, I was cussed at and my food was dropped on the ground and touched the dirty concrete and I was given a busted open cup . She also shut the window on my face and started crying and one other thing my food was still not replaced which is not sanitary. I get that it’s just fast food but you still need to have some customer service. Do better.
• MS

  Milan Smith

  Oct 30, 2025
  3.0
  Its taco bell. But... I will say for a taco bell, the shells of the nachos cheese dorrito taco supreme were crisp. Most taco bells the shells are stale. Place was clean too

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